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Investigator Manager Jobs in Oregon (NOW HIRING)

LJK INVESTIGATIONS LLC

Private Investigator

Salem, OR · On-site

$24 - $27/hr

Manage and prioritize investigation assignments to meet deadlines * Use appropriate software and tools to increase efficiency and accuracy * Complete other administrative duties as assigned ...

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Investigator Manager information

What does an investigator manager do?

An Investigator Manager oversees a team of investigators, ensuring that cases or investigations are handled efficiently and in compliance with organizational policies and legal regulations. They are responsible for assigning cases, monitoring progress, providing guidance, and reviewing reports for accuracy and completeness. Investigator Managers may work in various industries, such as law enforcement, insurance, corporate compliance, or government agencies. Their role also includes training staff, managing resources, and often liaising with other departments or external stakeholders.

How does an investigator manager typically support and develop their investigative team?

Investigator Managers play a crucial role in mentoring and supervising a team of investigators, ensuring that cases are handled efficiently and ethically. They provide regular feedback, conduct training sessions to keep the team updated on best practices, and help resolve complex cases by offering guidance and oversight. Additionally, they often facilitate communication between investigators and other departments, fostering a collaborative work environment. This leadership not only enhances team performance but also supports individual professional growth.

What are the key skills and qualifications needed to thrive as an investigator manager, and why are they important?

To thrive as an Investigator Manager, you need a background in investigative procedures, case management, and supervisory experience, often supported by a relevant bachelor's degree or equivalent law enforcement background. Familiarity with case management software, data analysis tools, and compliance systems is typically required. Strong leadership, analytical thinking, and effective communication are vital soft skills for managing teams and complex investigations. These skills and qualifications ensure investigations are thorough, comply with regulations, and that teams perform efficiently and ethically.

What is the difference between Investigator Manager vs Investigator?

AspectInvestigator ManagerInvestigator
CredentialsTypically requires a bachelor's degree, relevant certifications, and management experienceUsually requires a bachelor's degree and relevant certifications, with less emphasis on management skills
Work EnvironmentOversees investigative teams, manages projects, and coordinates resourcesConducts investigations, gathers evidence, and reports findings
Employer & Industry UsageCommon in law enforcement, corporate security, and research organizationsFound in law enforcement, private investigation, and compliance sectors

The main difference between an Investigator Manager and an Investigator is that the Investigator Manager oversees investigative teams and manages projects, while the Investigator focuses on conducting investigations and gathering evidence. Both roles require relevant certifications and experience, but the Investigator Manager has additional responsibilities related to team leadership and project coordination.

What are the most commonly searched types of Investigator jobs in Oregon?

The most popular types of Investigator jobs in Oregon are:

Investigator Manager jobs near you
Infographic showing various Investigator Manager job openings in Oregon as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Field Claims Investigator

Phoenix Loss control

Medford, OR • On-site

$25/hr

Part-time, Contractor

Re-posted 15 days ago

Job description

Job Type: Contract
Workplace Type: Hybrid (50% remote, 50% fieldwork)
Compensation: $25/hr plus $.50/mi

COMPANY OVERVIEW

Phoenix Loss Control (PLC) is a US-based business services provider in the cable, telecom, and utilities sector. PLC’s core service is outside plant damage investigation, recovery, and prevention. Across the US and parts of Canada, we help our clients recover the costs of third-party damage to their infrastructure, such as underground fiber optic or gas lines. PLC currently employs over 140 people, servicing some of the largest cable and telecoms operators (e.g., Comcast, Spectrum, AT&T, and Google). PLC is currently aggressively expanding its business and looking for talented and energetic people to bring onboard to help drive growth. 

POSITION SUMMARY

Outside Plant Damage (OPD) costs our clients over 30 million annually. Field investigators are needed to collect, access, and report these damages. This is a part-time, on-call contract job to help support our clients with damage recovery. For our field investigators, each day and every investigation is different. We need inquisitive, self-driven individuals who are comfortable rolling up their sleeves and working in a constantly changing, dynamic environment. 

Duties

  • Conduct on-site field investigations 
  • Write detailed but concise investigation reports using diverse sources of information, types of evidence, witness statements, and costing estimates 
  • Develop and maintain comprehensive knowledge of local and state statutes, laws, and regulations for underground and aerial cables and utility service lines 
  • Remain prepared and willing to respond to damage calls within a timely manner 
  • Complete damage investigations within 7 days and then work with and support our claims managers to complete the investigation and begin the recovery process 
  • Respond to damages same day if received during business hours (if not, first response following day)
  • Accurately record all time, mileage, and other associated specific items 

Requirements

  • Interpersonal skills to gather information and conduct field interviews with involved parties including contractors and technicians, witnesses, law enforcement, and possible damagers 
  • Smartphone to gather photos, videos, and other information while conducting investigations 
  • Computer, with high-speed internet access, to upload and download reports, research cases, and to interact with our claims system and other databases and portals 
  • Exceptional attention to detail and strong written and verbal communication skills 
  • Proven ability to operate independently and prioritize while adhering to timelines 
  • Strong and objective analytical skills 
  • Valid driver’s license, current insurance, and reliable vehicle with ability to respond to damages at any time 
  • Safety vest, work boots, and hard-hat 

Preferred Qualifications and Skills

  • Current or previous telecommunication or utility experience 
  • Knowledge of underground utility locating procedures and systems 
  • Investigation, inspection, or claims/field adjusting 
  • Criminal justice, legal, or military training or work experience 
  • Engineering, infrastructure construction, or maintenance background 
  • Remote location determined at discretion of investigations manager

 This is a contract position. There are no benefits offered with this position.