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Investigation Manager Jobs in Quebec (NOW HIRING)

Iron Mountain

Employee Relations Specialist

Laval, QC · On-site +1

Case Management & Investigation: Manage Tier 3 Employee Relations cases-including disciplinary actions, policy breaches, progressive performance management, ethics hotline investigations, and ...

Gate Gourmet (Canada) Inc.

Manages and directs the operation of the airline catering unit or "flight kitchen" with gross ... investigations, and/or related are concluded to the satisfaction of the customer and compa ny. ...

Genesee & Wyoming Inc

General Manager

Boisbriand, QC

The General Manager directs the safe, efficient operation of the rail network, ensuring high level ... Investigate accident/incident with rigour and prepare appropriate documentation with ensuring ...

RONA

Supervisor, Inventory

Boucherville, QC · On-site

Investigate and resolve all store inventory claims and investigate and manage inventory adjustments related to claims. * Manage store returns in collaboration with unionized team members * Determine ...

RONA

Supervisor, Inventory

Boucherville, QC

Investigate and resolve all store inventory claims and investigate and manage inventory adjustments related to claims. * Manage store returns in collaboration with unionized team members * Determine ...

RONA

Supervisor, Inventory

Boucherville, QC

Investigate and resolve all store inventory claims and investigate and manage inventory adjustments related to claims. Manage store returns in collaboration with unionized team members Determine the ...

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Investigation Manager information

What are some common challenges Investigation Managers face when overseeing complex cases?

Investigation Managers often encounter challenges such as coordinating multi-disciplinary teams, managing large volumes of sensitive information, and ensuring that investigations remain unbiased and compliant with legal standards. Balancing the need for thoroughness with tight deadlines can be demanding, especially in high-stakes environments. Additionally, Investigation Managers must frequently adapt to evolving regulations and maintain effective communication with stakeholders, including legal counsel, HR, and external agencies.

What are the key skills and qualifications needed to thrive as an Investigation Manager, and why are they important?

To thrive as an Investigation Manager, you need a solid background in investigative techniques, case management, and relevant legal or regulatory knowledge, often supported by a degree in criminal justice or a related field. Familiarity with case management software, digital forensics tools, and industry-specific compliance systems is typically required. Strong analytical thinking, leadership, and effective communication skills help you guide teams and handle sensitive situations with discretion. These skills and qualities are essential to ensure thorough, fair, and compliant investigations that protect organizational integrity and mitigate risk.

What is the difference between Investigation Manager vs Detective?

AspectInvestigation ManagerDetective
CredentialsRelevant degrees, certifications in investigations or law enforcementLaw enforcement training, police academy certification
Work EnvironmentCorporate, private investigation firms, law firmsPolice departments, law enforcement agencies
Employer & IndustryPrivate companies, legal firms, corporate securityGovernment, law enforcement agencies
Search & Comparison IntentUnderstanding managerial roles in investigationsFieldwork, case investigations, law enforcement duties

Investigation Managers oversee investigation teams, plan strategies, and coordinate investigations within organizations, often in corporate or legal settings. Detectives typically conduct field investigations, gather evidence, and work directly on cases for law enforcement agencies. While both roles involve investigations, Investigation Managers focus on management and strategy, whereas Detectives focus on active casework.

What are Investigation Managers?

Investigation Managers are professionals responsible for overseeing and coordinating investigative activities within an organization. They lead teams that conduct inquiries into issues such as fraud, misconduct, compliance violations, or criminal activity. Their role involves developing investigation strategies, ensuring adherence to legal and ethical standards, gathering and analyzing evidence, and preparing reports. Investigation Managers also liaise with law enforcement or regulatory agencies as needed and may recommend corrective actions based on their findings.
What are the most commonly searched types of Investigation jobs in Quebec? The most popular types of Investigation jobs in Quebec are:
Investigation Manager jobs near you

Bilingual Field Claims Investigator

Phoenix Loss control

Quebec, QC • On-site

CA$28/hr

Part-time, Contractor

Posted 3 hours ago

Job description

Job Type: Contract
Workplace Type: Hybrid (50% remote, 50% fieldwork)
Compensation: $28 CAD/hr plus $.72 CAD/km

COMPANY OVERVIEW

Phoenix Loss Control (PLC) is a US-based business services provider in the cable, telecom, and utilities sector. PLC’s core service is outside plant damage investigation, recovery, and prevention. Across the US and parts of Canada, we help our clients recover the costs of third-party damage to their infrastructure, such as underground fiber optic or gas lines. PLC currently employs over 140 people, servicing some of the largest cable and telecoms operators (e.g., Comcast, Spectrum, AT&T, and Google). PLC is currently aggressively expanding its business and looking for talented and energetic people to bring onboard to help drive growth. 

POSITION SUMMARY

Outside Plant Damage (OPD) costs our clients over 30 million annually. Field investigators are needed to collect, access, and report these damages. This is a part-time, on-call contract job to help support our clients with damage recovery. For our field investigators, each day and every investigation is different. We need inquisitive, self-driven individuals who are comfortable rolling up their sleeves and working in a constantly changing, dynamic environment. Bilingual in French and English required for business communications.

Duties

  • Conduct on-site field investigations 
  • Write detailed but concise investigation reports using diverse sources of information, types of evidence, witness statements, and costing estimates 
  • Develop and maintain comprehensive knowledge of local and state statutes, laws, and regulations for underground and aerial cables and utility service lines 
  • Remain prepared and willing to respond to damage calls within a timely manner 
  • Complete damage investigations within 7 days and then work with and support our claims managers to complete the investigation and begin the recovery process 
  • Respond to damages same day if received during business hours (if not, first response following day)
  • Accurately record all time, mileage, and other associated specific items 

Requirements

  • Bilingual in French and English required
  • Interpersonal skills to gather information and conduct field interviews with involved parties including contractors and technicians, witnesses, law enforcement, and possible damagers 
  • Smartphone to gather photos, videos, and other information while conducting investigations 
  • Computer, with high-speed internet access, to upload and download reports, research cases, and to interact with our claims system and other databases and portals 
  • Exceptional attention to detail and strong written and verbal communication skills 
  • Proven ability to operate independently and prioritize while adhering to timelines 
  • Strong and objective analytical skills 
  • Valid driver’s license, current insurance, and reliable vehicle with ability to respond to damages at any time 
  • Safety vest, work boots, and hard-hat 

Preferred Qualifications and Skills

  • Current or previous telecommunication or utility experience 
  • Knowledge of underground utility locating procedures and systems 
  • Investigation, inspection, or claims/field adjusting 
  • Criminal justice, legal, or military training or work experience 
  • Engineering, infrastructure construction, or maintenance background 
  • Remote location determined at discretion of investigations manager

 This is a contract position. There are no benefits offered with this position.