Inventory Control Quality Assurance Associate Jobs in Delaware

Introduction

Make a Difference with DHSS\r\nOur mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.\r\nWe offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.\r\nFor more information, please visit https://dhss.delaware.gov/dhss/ today!\r\n

Summary Statement

This position will be responsible for conducting statewide electronic and paper chart monitoring for the Birth to Three Regional Programs to ensure staff compliance with state and federal regulations. The role will work closely with Supervisors to identify quality concerns and support the development of corrective action plans. Responsibilities include developing, implementing, and overseeing quality assurance and improvement activities, as well as monitoring program policies and procedures to ensure effective program implementation. The position will also provide training and technical assistance as needed.\r\n\r\nThe Birth to Three Early Intervention Program is expected to transition to the Delaware Department of Education by July 2028. This position is not anticipated to be included in the transition. Prior to the transition, the employee will have the opportunity to explore and apply for other available positions within the organization, in accordance with organizational policies and available vacancies\r\n\r\n\r\n

Preferred Qualification

Applicants who do not possess the preferred qualification will still be eligible to compete for this position if job requirements are met.\r\n\r\n\r\n Knowledge and/or training in early childhood intervention or education.\r\n\r\n\r\n

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.\r\n\r\nManages the quality assurance program which may include infection control, risk and utilization management programs. \r\nEnsures facility activities/operations conform with programmatic policies and procedures, applicable standards and federal/state regulatory requirements. \r\nCoordinates the facility remediation program for Quality Assurance; Reviews data from incident reports on accidents/injuries as it relates to facility wide Quality Assurance. \r\nMaintains the master schedule of Quality Assurance activities within the facility. \r\nGathers and analyzes data through audits, interviews and other activities in order to monitor the quality and appropriateness of services and functions. \r\nDesigns tools, systems and methodologies for data collection and recommended action. Prepares reports of findings and recommended action. \r\nInvestigates incidents of non-compliance and allegations of abuse, neglect and mistreatment of patient, and conducts special studies as requested by superiors. \r\nRecommends new/revised operational or administrative policies/procedures to maintain proper utilization of services and reduce facility liability. \r\nChairs and coordinates internal quality assurance committee. \r\nParticipates in other facility committees which impact the Quality Assurance Program. \r\nDevelops and conducts educational programs for and provides technical assistance to facility staff in all aspects of quality assurance. \r\nActs as a liaison with other agencies and external reviewers associated with quality assurance. \r\nMay supervise the work of professional, technical and/or support staff assigned to the program.

Job Requirements

JOB REQUIREMENTS for Quality Assurance Administrator\r\nApplicants must have education, training and/or experience demonstrating competence in each of the following areas: \r\n\r\n Possession of a Bachelors degree or higher in Behavioral Science, Social Science, Health Science, Business or related field. \r\n Three years experience in quality improvement which includes evaluating the quality of services, identifying problems and needs and recommending corrective action and improvements to ensure optimum service delivery, goals and objectives are met and ensure compliance with applicable laws, rules, regulations and standards. \r\n Three years experiencein ensuring compliance with regulatory and accreditation standards for health care facilities. \r\n Six months experience in developing policies or procedures. \r\n Knowledge of inferential statistics such as correlation, t-tests, f-tests or analysis of variance. \r\n Knowledge of descriptive statistics such as the mean, median, mode or standard deviation. \r\n\r\n

Additional Posting Information

This is a Casual/Seasonal position which is a non-pension eligible position without healthcare and/or other benefits.\r\n

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our Job Seeker Resources.\r\nDHSS does not provide employment-based sponsorship.\r\nAll new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.\r\n

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.\r\nOnce you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the "My Applications" tab at StateJobs.Delaware.gov.\r\n

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.\r\nIndividuals who use TDD may request auxiliary aid or service by calling (800) 232-5470 or by visitingdelawarerelay.com.\r\nIf you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call (302) 739-5458 or email jobs@delaware.gov.\r\nThe State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.\r\n