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Internship User Testing Jobs in Illinois (NOW HIRING)

Next Step Systems

Software Engineer

Northbrook, IL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... user interface of each product. - Full stack software design using both front-end and back-end ... internship is a plus. - Familiarity of data integrity, regression, performance testing ...

MSF&W Consulting

Junior Software Developer

Springfield, IL · Hybrid

$70K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... testing, debugging, and deploying software features, enhancements, and updates. Analyzing end user ... Experience as a software developer through academics, projects, employment and internships ...

Calsoft Systems

ERP Consultant

Chicago, IL · On-site +1

$70K - $90K/yr

... configuration, testing, data conversion, user acceptance test and go live support. * Gather ... Train and mentor junior and internship staff * Contribute to improvement of services, revenue ...

Significance, Inc.

IT Audit Analyst

O Fallon, IL · Hybrid

$48K - $56K/yr

... testing Complimentary User Entity Controls (CUEC), and providing the test results. * Support the ... Experience (can include internships) with IT audit or internal audit in the Federal Government At ...

Significance, Inc.

IT Audit Analyst

O Fallon, IL · On-site

$48K - $56K/yr

... testing Complimentary User Entity Controls (CUEC), and providing the test results. • Support the ... Experience (can include internships) with IT audit or internal audit in the Federal Government $48 ...

University of Utah

Marketing Communication Specialists

Campus, IL · On-site +1

$15.25 - $20.25/hr

  • Retirement

This internship offers a unique opportunity to apply your skills in a real-world setting, gain ... Learn practical skills in campaign analytics, A/B testing insights, and translating performance ...

University of Utah

Marketing Communication Specialists

Campus, IL · On-site +1

$15.25 - $20.25/hr

  • Retirement

This internship offers a unique opportunity to apply your skills in a real-world setting, gain ... Learn practical skills in campaign analytics, A/B testing insights, and translating performance ...

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Internship User Testing information

What are the key skills and qualifications needed to thrive as an internship user testing professional, and why are they important?

To thrive as an Internship User Testing professional, you need a keen attention to detail, understanding of user experience principles, and often coursework or experience in human-computer interaction or related fields. Familiarity with usability testing tools like UserTesting.com, Lookback, or Hotjar, as well as basic knowledge of survey platforms and analytics, is typically required. Strong communication, analytical thinking, and the ability to give constructive feedback help interns stand out in this role. These skills are critical for accurately evaluating digital products, identifying user pain points, and contributing valuable insights to improve overall usability.

What types of tasks and responsibilities can I expect during an internship in user testing?

As an intern in User Testing, you can expect to participate in a variety of tasks such as setting up and conducting usability tests, observing user interactions, gathering feedback, and compiling reports on user experience issues. You will often work alongside UX designers, researchers, and product managers to help analyze findings and suggest improvements. This hands-on role is a great opportunity to develop practical skills in user research and gain exposure to agile product development environments. Interns are typically given increasing responsibility as they demonstrate their ability to synthesize user insights and communicate effectively with cross-functional teams.

What is an internship in user testing?

An Internship in User Testing is a temporary position where interns help evaluate products, websites, or apps by observing and analyzing how users interact with them. The goal is to identify usability issues, gather feedback, and suggest improvements to enhance user experience. Interns may participate in setting up user tests, conducting interviews, collecting data, and reporting findings to product teams. This role provides valuable hands-on experience in UX research and human-centered design for students or recent graduates interested in the technology or design fields.

Does Internship User Testing actually pay?

Internship user testing roles typically offer compensation, which can include monetary payment, gift cards, or other incentives, depending on the company and program. Payment structures vary, so it is important to review the specific internship details before applying.

What is the difference between Internship User Testing vs User Experience (UX) Designer?

AspectInternship User TestingUser Experience (UX) Designer
Required CredentialsBasic knowledge of testing tools, some familiarity with design principlesDegree in design, psychology, or related field; strong portfolio
Work EnvironmentAssist in testing sessions, gather user feedback, support design teamsDesigning user interfaces, creating wireframes, conducting user research
Employer & Industry UsageTech companies, startups, research firmsTech, software, app development, digital agencies
Search & Comparison IntentUnderstanding entry-level testing roles, internshipsExploring career in UX design, professional development

Internship User Testing focuses on assisting with testing processes and gathering user feedback, often as an entry-level role. UX Designers create and optimize user interfaces, requiring more advanced skills and experience. Both roles are essential in the product development cycle but differ in scope, responsibilities, and qualifications.

What are the most commonly searched types of User Testing jobs in Illinois? The most popular types of User Testing jobs in Illinois are:
Internship User Testing jobs near you

Intern, Customer Support and Customer Success

Harris

Ohio, IL

$22 - $25/hr

Part-time

Posted 16 days ago

Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

78th of 243 rated software companies

Job description

eScholar Customer Support is looking for an exceptional talent to become our Customer Support/ Customer Success Intern. In this role, our intern will participate in rotations with focus areas: Customer Support, Product Management, and Customer Success .

What your impact will be:

  • Work closely with the Customer Support, Product Management, and Customer Success teams to develop a sound understanding of eScholar products, customers, and internal operating processes.
  • Provide technical support to eScholar customers and help manage incoming support issues through eScholar's incident management system.
  • Identify opportunities to enhance incident intake, issue tracking, reporting, knowledge capture, and workflow efficiency within the incident management system.
  • Participate in testing and continuous improvement efforts related to support processes, service workflows, and internal tools.
  • Experiment with AI-enabled tools and automation to improve reporting, knowledge management, issue triage, and team productivity.
  • Support Customer Success and account management activities such as preparing customer materials, tracking follow-up items, monitoring customer engagement, and helping coordinate internal and customer-facing actions.
  • Participate in customer success planning activities, including account reviews, adoption discussions, issue follow-up, and cross-functional coordination to support customer outcomes.
  • Participate in functional and technical design sessions.
  • Gather end-user requirements for data pipelines, reporting, and operational improvements.
  • Use various applications to analyze source system data and identify data quality issues and anomalies that must be corrected and/or handled in ETL routines.

What we are looking for:

  • Proficient in SQL
  • Experience with AWS Quicksight, Microsoft Power BI, Tableau, and others.
  • Experience with Python and other programming languages
  • Experience with AWS or Azure cloud-hosted applications
  • Experience or strong interest in AI-enabled productivity tools, support operations, process improvement, and customer success/account management functions.
  • Experience with version control and functional testing
  • Experience with SQL Server, Postgres and Oracle
  • Experience creating technical documentation
  • Some prior experience with the education sector through internships

What will help you stand out:

  • Curiosity about AI tools and automation, and an interest in applying them to improve workflows, reporting, and customer experience
  • Interest in support operations, incident management, and continuous process improvement
  • Strong analytical and problem-solving skills, with the ability to turn data and feedback into actionable insights
  • Interest in customer success and account support, including customer follow-up, engagement tracking, and cross-functional coordination
  • Attention to detail and strong verbal and written communication skills
  • Ability to work collaboratively and independently
  • Pursuing a BA/BS degree in Computer Science or a related field

Pay rate: $22.00 - $25.00 USD per hour

What Harris Computer employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

Social media

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