They are seeking a Technical Support Engineer to provide technical assistance and troubleshoot issues across various operating systems, ensuring customers derive maximum value from their endpoint ...
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They are seeking a Technical Support Engineer to provide technical assistance and troubleshoot issues across various operating systems, ensuring customers derive maximum value from their endpoint ...
New
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Santa Clara, CA · On-site +1
$100K - $130K/yr
We move with urgency and believe great outcomes come from high standards About the role As a Technical Support Engineer, you'll support customers using HackerRank's products and platform. You'll ...
Technical Support Engineer
Santa Clara, CA · On-site +1
$100K - $130K/yr
We move with urgency and believe great outcomes come from high standards About the role As a Technical Support Engineer, you'll support customers using HackerRank's products and platform. You'll ...
Senior Technical Support Engineer
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$120K - $160K/yr
We're seeking a dedicated and customer-focused Senior Technical Support Engineer to provide ... Flexible Work Environment: Remote work options available for North American candidates.
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We're seeking a dedicated and customer-focused Senior Technical Support Engineer to provide ... Flexible Work Environment: Remote work options available for North American candidates.
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As a Technical Support Engineer, you will support the following areas ... Provide customers with remote guidance and expertise to resolve technical problems. * Act as second ...
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Quick apply
Technical Support Engineer
Cleveland, OH · Remote
$20 - $27/hr
As a Technical Support Engineer, you will support the following areas ... Provide customers with remote guidance and expertise to resolve technical problems. * Act as second ...
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Senior Technical Support Engineer
$120K - $160K/yr
We're seeking a dedicated and customer-focused Senior Technical Support Engineer to provide ... Flexible Work Environment: Remote work options available for North American candidates.
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$17.45 - $27.31/hr
The Senior Technical Support Engineer provides advanced technical assistance to customers utilizing ... Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ...
Senior Technical Support Engineer
$17.45 - $27.31/hr
The Senior Technical Support Engineer provides advanced technical assistance to customers utilizing ... Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ...
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Bentonville, AR · Remote
$89K - $120.15K/yr
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Bentonville, AR · Remote
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As a Senior Technical Support Engineer, you will get to solve the most technically challenging ... Remote within USA but preferable to be in Salt Lake City, Utah Why Veriff? We are the preferred ...
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FSC Technical Support Engineer
Glendale, WI · On-site +1
$85.20K - $118K/yr
Perform remote and onsite customer technical support as needed. * Participate in and provide ... Degree or diploma in Computer Science, Engineering, Information Technology or related field with 6+ ...
FSC Technical Support Engineer
Glendale, WI · On-site +1
$85.20K - $118K/yr
Perform remote and onsite customer technical support as needed. * Participate in and provide ... Degree or diploma in Computer Science, Engineering, Information Technology or related field with 6+ ...
Job Summary We are looking for a Technical Support Engineer with strong troubleshooting and customer service skills to support customers, partners, and internal stakeholders. The role involves ...
Job Summary We are looking for a Technical Support Engineer with strong troubleshooting and customer service skills to support customers, partners, and internal stakeholders. The role involves ...
We are currently looking for a Technical Support Engineer L2 in Netherlands. Join a high-impact ... Remote flexibility and continuous learning are core aspects of the working culture.
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... engineering teams on technical validation and remote diagnostics. * Perform structured network checks, assess PoE and internet readiness, and help onboard new locations. * Provide technical support ...
... engineering teams on technical validation and remote diagnostics. * Perform structured network checks, assess PoE and internet readiness, and help onboard new locations. * Provide technical support ...
As a Senior Technical Support Engineer, you will get to solve the most technically challenging ... Remote within USA but preferable to be in Salt Lake City, Utah Why Veriff? We are the preferred ...
New
As a Senior Technical Support Engineer, you will get to solve the most technically challenging ... Remote within USA but preferable to be in Salt Lake City, Utah Why Veriff? We are the preferred ...
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Java Application Support Engineer - Remote | , , United States Job Title: Java Application Support ... Write clear technical documentation and collaborate effectively across multiple technical and ...
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Camas, WA · On-site +1
$70K/yr
The Tech Support Engineer role involves resolving technical support issues, primarily focusing on AV hardware and software, from business customers and handling escalations from Tier 1 team members.
Technical Support Engineer
Camas, WA · On-site +1
$70K/yr
The Tech Support Engineer role involves resolving technical support issues, primarily focusing on AV hardware and software, from business customers and handling escalations from Tier 1 team members.
Senior Technical Support Engineer
Atlanta, GA · Remote
$80K - $100K/yr
We are a remote-first company with a global team. We value autonomy, curiosity, and a bias toward ... As a Senior Technical Support Engineer, you will be the operational backbone of our support ...
Quick apply
Senior Technical Support Engineer
Atlanta, GA · Remote
$80K - $100K/yr
We are a remote-first company with a global team. We value autonomy, curiosity, and a bias toward ... As a Senior Technical Support Engineer, you will be the operational backbone of our support ...
Senior Technical Support Engineer
Atlanta, GA · On-site +1
$80K - $100K/yr
We are a remote-first company with a global team. We value autonomy, curiosity, and a bias toward ... As a Senior Technical Support Engineer, you will be the operational backbone of our support ...
Senior Technical Support Engineer
Atlanta, GA · On-site +1
$80K - $100K/yr
We are a remote-first company with a global team. We value autonomy, curiosity, and a bias toward ... As a Senior Technical Support Engineer, you will be the operational backbone of our support ...
Technical Support Engineer - Federal
$175K - $260K/yr
Job Summary We are seeking a Technical Support Engineer - Federal Customers to provide advanced ... S (Remote or On-site as required) *Applicants must be authorized to work in the United States ...
Technical Support Engineer - Federal
$175K - $260K/yr
Job Summary We are seeking a Technical Support Engineer - Federal Customers to provide advanced ... S (Remote or On-site as required) *Applicants must be authorized to work in the United States ...
They are seeking a Technical Support Engineer who will serve as the first line of defense for users, debugging issues, building automations, and collaborating with product and engineering teams to ...
They are seeking a Technical Support Engineer who will serve as the first line of defense for users, debugging issues, building automations, and collaborating with product and engineering teams to ...
The Technical Support Engineer II will provide dedicated support to specific clients. They will ... Remote Work * Career Advancement & Professional Development Opportunities * Employee Recognition
The Technical Support Engineer II will provide dedicated support to specific clients. They will ... Remote Work * Career Advancement & Professional Development Opportunities * Employee Recognition
Internship Technical Support Engineer Remote information
See salary details
$37.5K - $45K
4% of jobs
$45K - $52.4K
12% of jobs
$58K is the 25th percentile. Wages below this are outliers.
$52.4K - $59.9K
12% of jobs
$59.9K - $67.3K
13% of jobs
The median wage is $73.1K / yr.
$67.3K - $74.8K
12% of jobs
$74.8K - $82.2K
9% of jobs
$82.2K - $89.7K
8% of jobs
$95K is the 75th percentile. Wages above this are outliers.
$89.7K - $97.1K
9% of jobs
$97.1K - $104.6K
9% of jobs
$104.6K - $112K
4% of jobs
$112K - $119.5K
10% of jobs
$37.5K
$79K
$119.5K
How much do internship technical support engineer remote jobs pay per year?
As of May 30, 2026, the average yearly pay for internship technical support engineer remote in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.
What cities are hiring for Internship Technical Support Engineer Remote jobs? Cities with the most Internship Technical Support Engineer Remote job openings:
What are the most commonly searched types of Technical Support Engineer Remote jobs? The most popular types of Technical Support Engineer Remote jobs are:
What states have the most Internship Technical Support Engineer Remote jobs? States with the most job openings for Internship Technical Support Engineer Remote jobs include:
Full-time
This job post has expired 1 day ago. Applications are no longer accepted.
Job description
Job Summary:
Automox is a cloud-native IT operations platform that aims to transform IT management for organizations. They are seeking a Technical Support Engineer to provide technical assistance and troubleshoot issues across various operating systems, ensuring customers derive maximum value from their endpoint management platform.
Responsibilities:
• Engage with customers to provide technical assistance, troubleshooting, and best-practice guidance.
• Diagnose, reproduce, and resolve issues related to agent connectivity, device enrollment, patch deployment, software installation, policy execution, scripting, operating system updates, and endpoint communication.
• Gather logs, validate defects, and submit clear, actionable bug reports to Engineering.
• Collaborate cross-functionally with Engineering, Customer Success, Professional Services, and Product teams to resolve customer issues, share technical insights, and improve the overall customer experience.
• Provide timely, accurate, and empathetic customer communication.
• Create and maintain knowledge base articles, internal troubleshooting runbooks, and documentation that improve support quality and customer self-service.
• Stay current on Automox product capabilities, operating system updates, endpoint management practices, security tools, and relevant IT technologies.
• Participate in a rotating after-hours on-call schedule for critical customer issues, with defined escalation paths and severity criteria.
• Contribute to internal initiatives that improve support workflows, diagnostic tooling, documentation, escalation processes, and team efficiency.
Qualifications:
Required:
• 2+ years of experience in technical support, IT operations, endpoint administration, systems administration, or SaaS support.
• Working knowledge of Windows, macOS, and Linux endpoint environments, including operating system updates, software installation, package management, permissions, logs, and common deployment failures.
• Ability to read, modify, execute, and troubleshoot scripts in PowerShell, Bash, or Python.
• Familiarity with REST APIs, OpenAPI/Swagger documentation, JSON payloads, and structured data.
• Basic understanding of networking and endpoint security concepts, including proxies, firewalls, SSL inspection, antivirus, EDR/EPP tools, allowlisting, and how these controls can affect agent communication, script execution, and software deployment.
• Strong analytical troubleshooting skills, including the ability to isolate variables, interpret logs, reproduce issues, identify root cause, and communicate clear next steps.
• Strong written and verbal communication skills, with the ability to explain technical issues clearly to both technical and non-technical audiences.
• Experience managing urgent, complex, or sensitive customer situations with empathy, ownership, and clear communication.
• A customer-first mindset, strong sense of accountability, and curiosity for solving technical problems in a fast-paced SaaS environment.
Preferred:
• Experience configuring or supporting endpoint management, patch management, MDM, or systems management tools such as Jamf, WSUS, SCCM, Microsoft Intune, or similar platforms.
• Experience with AWS, cloud infrastructure, SaaS platforms, or distributed systems.
• Experience using SQL, log query tools, or data analysis to investigate technical issues.
• Experience supporting enterprise customers in security, IT operations, endpoint management, or automation environments.
• Interest in cybersecurity, IT automation, endpoint management, and helping customers improve operational efficiency.
Company:
Automox provides cloud-based endpoint management software that automates patching, configuration, and security operations. Founded in 2015, the company is headquartered in Austin, USA, with a team of 201-500 employees. The company is currently Growth Stage.
Automox is a cloud-native IT operations platform that aims to transform IT management for organizations. They are seeking a Technical Support Engineer to provide technical assistance and troubleshoot issues across various operating systems, ensuring customers derive maximum value from their endpoint management platform.
Responsibilities:
• Engage with customers to provide technical assistance, troubleshooting, and best-practice guidance.
• Diagnose, reproduce, and resolve issues related to agent connectivity, device enrollment, patch deployment, software installation, policy execution, scripting, operating system updates, and endpoint communication.
• Gather logs, validate defects, and submit clear, actionable bug reports to Engineering.
• Collaborate cross-functionally with Engineering, Customer Success, Professional Services, and Product teams to resolve customer issues, share technical insights, and improve the overall customer experience.
• Provide timely, accurate, and empathetic customer communication.
• Create and maintain knowledge base articles, internal troubleshooting runbooks, and documentation that improve support quality and customer self-service.
• Stay current on Automox product capabilities, operating system updates, endpoint management practices, security tools, and relevant IT technologies.
• Participate in a rotating after-hours on-call schedule for critical customer issues, with defined escalation paths and severity criteria.
• Contribute to internal initiatives that improve support workflows, diagnostic tooling, documentation, escalation processes, and team efficiency.
Qualifications:
Required:
• 2+ years of experience in technical support, IT operations, endpoint administration, systems administration, or SaaS support.
• Working knowledge of Windows, macOS, and Linux endpoint environments, including operating system updates, software installation, package management, permissions, logs, and common deployment failures.
• Ability to read, modify, execute, and troubleshoot scripts in PowerShell, Bash, or Python.
• Familiarity with REST APIs, OpenAPI/Swagger documentation, JSON payloads, and structured data.
• Basic understanding of networking and endpoint security concepts, including proxies, firewalls, SSL inspection, antivirus, EDR/EPP tools, allowlisting, and how these controls can affect agent communication, script execution, and software deployment.
• Strong analytical troubleshooting skills, including the ability to isolate variables, interpret logs, reproduce issues, identify root cause, and communicate clear next steps.
• Strong written and verbal communication skills, with the ability to explain technical issues clearly to both technical and non-technical audiences.
• Experience managing urgent, complex, or sensitive customer situations with empathy, ownership, and clear communication.
• A customer-first mindset, strong sense of accountability, and curiosity for solving technical problems in a fast-paced SaaS environment.
Preferred:
• Experience configuring or supporting endpoint management, patch management, MDM, or systems management tools such as Jamf, WSUS, SCCM, Microsoft Intune, or similar platforms.
• Experience with AWS, cloud infrastructure, SaaS platforms, or distributed systems.
• Experience using SQL, log query tools, or data analysis to investigate technical issues.
• Experience supporting enterprise customers in security, IT operations, endpoint management, or automation environments.
• Interest in cybersecurity, IT automation, endpoint management, and helping customers improve operational efficiency.
Company:
Automox provides cloud-based endpoint management software that automates patching, configuration, and security operations. Founded in 2015, the company is headquartered in Austin, USA, with a team of 201-500 employees. The company is currently Growth Stage.
About Automox
Sourced by ZipRecruiter
Industry
Computer facilities management
Company size
51 - 200 Employees
Headquarters location
Boulder, CO, US
Year founded
2015