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Internship Technical Support Engineer Remote Jobs

... hands on Support Engineer to establish and lead our technical support function. As a Support ... Remote work model * Health insurance and wellness benefits * Opportunity to shape the future of ...

Remote in North America, PST or EST hours. We need real overlap with both coasts and with our ... must per-se * technical support * you have done deeply technical support at a dev tools ...

Technical Support Engineer

$128.35K - $147.23K/yr

About the team Paxos Technical Support Engineers work within a highly collaborative, cross-functional team dedicated to supporting our customers and internal teams with world-class technical ...

Remote within the US As a Technical Support Engineer, you will be the technical problem-solving expert for our customers across healthcare, higher education, and corporate environments. You'll ...

Remote Role Responsibilities * Respond to support requests from Mercor's talent pool who have ... Engineering , or a related technical field OR experience building modern web applications ( React ...

USA (Remote) Kalepa is looking for an exceptional Technical Support Engineer with 3-5 years of experience in B2B SaaS technical support, customer-facing engineering, or a similar customer-facing ...

As a Technical Support Engineer (TSE), you'll play a critical role in supporting our customers by ... Health & wellness and remote workplace stipends * Family planning benefits * 401(k) matching

Technical Support Engineer

Adell, WI · On-site +1

$96K - $192K/yr

Provide technical support for the ALFO Branch Offices on an as needed basis. * Participate in large ... Strong working knowledge of remote connection methods and best practices. Qualifications:

$75K - $95K/yr

We are looking for a Technical Support Engineer to join our Customer Experience team and serve as a ... Compensation $75,000-$95,000 USD LOCATION We are a fully distributed company of remote employees.

The Technical Support Engineer will provide remote guidance to customers, resolve technical issues, and ensure high-quality customer service. Responsibilities : • Provide customers with remote ...

New

United States; Remote, MST or PST Experience: Mid Level Job Function: Support Employment Type ... * 3+ years of hands-on technical support or engineering experience in a customer-facing ...

... technical or product support, ideally for SaaS, AppSec or DevOps platforms. * Tier 3-level ... Self-motivated, comfortable in a remote-first environment and able to collaborate across time zones.

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Internship Technical Support Engineer Remote information

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$37.5K

$79K

$119.5K

How much do internship technical support engineer remote jobs pay per year?

As of May 30, 2026, the average yearly pay for internship technical support engineer remote in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.
What cities are hiring for Internship Technical Support Engineer Remote jobs? Cities with the most Internship Technical Support Engineer Remote job openings:
What are the most commonly searched types of Technical Support Engineer Remote jobs? The most popular types of Technical Support Engineer Remote jobs are:
What states have the most Internship Technical Support Engineer Remote jobs? States with the most job openings for Internship Technical Support Engineer Remote jobs include:
Infographic showing various Internship Technical Support Engineer Remote job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 23% Full Time, 71% Part Time, and 3% Contract. Highlights an 33% Physical, 7% Hybrid, and 60% Remote job distribution, with an average salary of $79,032 per year, or $38 per hour.

$100K - $115K/yr

Full-time

Medical

Posted 13 days ago


Job description

About Sweet Security
Sweet Security is one of the fastest-growing companies in cloud and AI security, backed by top-tier investors and trusted by leading global enterprises. This is a chance to join at a pivotal moment-where strong product-market fit, real customer momentum, and a bold vision for the AI era are already in motion. The team combines deep technical expertise with a culture of ownership, speed, and high standards, giving you the opportunity to make a real impact, shape the category, and grow alongside a company that's quickly becoming a defining player in modern security.
With $120M in funding, Sweet Security is building the next generation of runtime cloud and AI security.
About the Role
Sweet Security is looking for a talented and hands on Support Engineer to establish and lead our technical support function. As a Support Engineer at Sweet Security, you'll play a key role in building the foundation for how we support our customers, shaping processes, tools, and best practices from day one. This is an individual contributor role that combines deep tech
You'll act as the first line of technical expertise, troubleshooting complex issues, collaborating with engineering, product, and customer success teams, and ensuring our customers get the most value from their deployment.
If you're passionate about cloud technologies, love solving customer problems, and want to take full ownership of a high-impact function in a fast-paced, collaborative environment, this is an incredible opportunity to grow your career in cybersecurity.
Responsibilities
  • Serve as the primary point of contact for customers, providing timely and effective technical support.
  • Diagnose, troubleshoot, and resolve technical issues across cloud, containerized, and network environments.
  • Collaborate with engineering and product teams to reproduce, investigate, and escalate complex issues.
  • Guide customers through setup, configuration, and best practices for using Sweet Security's platform.
  • Document technical issues, solutions, and processes to improve internal knowledge and customer experience.
  • Identify recurring problems and contribute to proactive solutions and product improvements.
  • Maintain a high level of customer satisfaction through clear communication and problem ownership.

Requirements
  • One of the above or more:
    - 3+ years of experience in a Tier2/3/4 technical support,
    - 3+ years System/Post Sale/Production engineer role, preferably in a SaaS or cybersecurity company.
  • Strong knowledge of cloud environments (AWS, Azure, or Google Cloud).
  • Familiarity with containerized environments (Docker, Kubernetes).
  • Hands-on experience with Linux systems and troubleshooting.
  • Understanding of networking, routing, and security concepts.
  • Knowledge with at least one automation/programming language (Python, Bash, golang, etc).
  • Strong communication and interpersonal skills with a customer-first mindset.
  • Excellent analytical and problem-solving skills with attention to detail.
  • Ability to thrive in a fast-paced, dynamic startup environment.

Job BenefitsCompensation Disclosure
We offer a competitive compensation package that includes:
  • A base salary range of $100,000-$115,000 depending on experience and location
  • Meaningful equity so you can grow with us

We're committed to fair, transparent compensation aligned with market standards and each candidate's unique background and contributions.
Compensation Disclosure
We're committed to fair, transparent compensation aligned with market standards and each candidate's unique background and contributions.
Why You'll Love It Here
  • Remote work model
  • Health insurance and wellness benefits
  • Opportunity to shape the future of channel strategy at a high-growth security startup

Sweet Security is an equal opportunity employer and is proud to be part of a diverse, multicultural world. We are committed to fostering an inclusive workplace where every employee has equal opportunities to grow and succeed. We believe that diversity is a key driver of success, and we encourage curiosity, innovation, and the integration of diverse talents across our global teams. All candidates are considered based on their qualifications, experience, and professional fit. We are committed to providing equal opportunities regardless of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, veteran status, or any other characteristic protected by law.
At Sweet Security, we see diversity and inclusion as core values, and we actively work to foster a respectful, equitable, and empowering environment for all our employees, customers, and partners.