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Internship Technical Customer Support Jobs in Michigan

700 Credit

Customer Support Specialist

Southfield, MI · On-site

$16.50 - $22.50/hr

Description: CUSTOMER SUPPORT SPECIALIST About 700Credit 700Credit is the industry leader in ... Your ability to communicate technical solutions in a user-friendly manner will ensure a smooth and ...

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All JobsTechnical Customer Support JobsInternship Technical Customer Support JobsInternship Technical Customer Support Jobs in Michigan

Internship Technical Customer Support information

What is the difference between Internship Technical Customer Support vs Technical Customer Support?

AspectInternship Technical Customer SupportTechnical Customer Support
CredentialsTypically pursuing or recent graduate in IT, Computer Science, or related fieldsRelevant certifications (e.g., CompTIA, Microsoft) often preferred
Work EnvironmentInternship setting, training-focused, entry-levelFull-time or part-time support roles in tech companies or service centers
Employer & Industry UsageUsed by companies for training and talent developmentEstablished support roles in tech, software, and hardware industries
Search & Comparison IntentLooking for entry-level support roles or internshipsSeeking experienced support professionals for technical troubleshooting

In summary, Internship Technical Customer Support is an entry-level, training-focused role for students or recent graduates, while Technical Customer Support is a full-time position requiring more experience and certifications. Both roles serve customer needs but differ in experience level and responsibilities.

What are the most commonly searched types of Technical Customer Support jobs in Michigan? The most popular types of Technical Customer Support jobs in Michigan are:
What cities in Michigan are hiring for Internship Technical Customer Support jobs? Cities in Michigan with the most Internship Technical Customer Support job openings:
Internship Technical Customer Support jobs near you

Technical Customer Support (3191)

Ironclad Environmental Solutions

Auburn Hills, MI

Full-time

Posted 27 days ago

Ironclad Environmental Solutions rating

7.4

Company rating: 7.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

29th of 90 rated recycling and waste

Job description

Job Summary:

The Technical Customer Support will be responsible for supporting, troubleshooting, and monitoring alarms on Telemetry devices company wide. 

 Mersino has over 1600 Fleet Assets outfitted with telemetry devices, monitoring the health and activity of our equipment. This role will focus on customer service, uptime and managing the growing demands and the needs of our internal and external customers.

 Responsibilities:

  • Manage daily support calls and support tickets
  • Monitor telemetry devices through Internet of Things (IoT) management software
  • Make proactive callouts for device status
  • Interact with team members to assist in troubleshooting and identifying root cause of system problems
  • Manage and troubleshoot the dispersed telemetry systems company-wide
  • Aid in the development of an Application Patching Process
  • Assist in the process to help improve and enhance the IoT management software

Job Summary:

The Technical Customer Support will be responsible for supporting, troubleshooting, and monitoring alarms on Telemetry devices company wide. 

 Mersino has over 1600 Fleet Assets outfitted with telemetry devices, monitoring the health and activity of our equipment. This role will focus on customer service, uptime and managing the growing demands and the needs of our internal and external customers.

 Responsibilities:

  • Manage daily support calls and support tickets
  • Monitor telemetry devices through Internet of Things (IoT) management software
  • Make proactive callouts for device status
  • Interact with team members to assist in troubleshooting and identifying root cause of system problems
  • Manage and troubleshoot the dispersed telemetry systems company-wide
  • Aid in the development of an Application Patching Process
  • Assist in the process to help improve and enhance the IoT management software

What Ironclad Environmental Solutions employees say

Pay

Benefits

Hours and flexibility

Workplace

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