Demonstrate strong customer service skills to provide phone support including: o Listening to the ... high quality end-user technical support, related to enterprise software and hardware ...
Quick apply
Demonstrate strong customer service skills to provide phone support including: o Listening to the ... high quality end-user technical support, related to enterprise software and hardware ...
Technical and Customer Support (809654) Location: Conyers, GA 30013 Job Type: Contract (10 M+) Work Setting: Onsite Short * Under direct supervision, assists customers with tier one issues or ...
New
Technical and Customer Support (809654) Location: Conyers, GA 30013 Job Type: Contract (10 M+) Work Setting: Onsite Short * Under direct supervision, assists customers with tier one issues or ...
New
Provide support for quoting new service code categories to customers. * Create new Waste ... Bachelor's degree in business, technical field or similar. * Preferred 1-3 years of Technical ...
Quick apply
Provide support for quoting new service code categories to customers. * Create new Waste ... Bachelor's degree in business, technical field or similar. * Preferred 1-3 years of Technical ...
Technical Customer Advisor
Atlanta, GA · On-site
Provide support for quoting new service code categories to customers. * Create new Waste ... Bachelor's degree in business, technical field or similar. * Preferred 1-3 years of Technical ...
Technical Customer Advisor
Atlanta, GA · On-site
Provide support for quoting new service code categories to customers. * Create new Waste ... Bachelor's degree in business, technical field or similar. * Preferred 1-3 years of Technical ...
Provide support for quoting new service code categories to customers. * Create new Waste ... Bachelor's degree in business, technical field or similar. * Preferred 1-3 years of Technical ...
Provide support for quoting new service code categories to customers. * Create new Waste ... Bachelor's degree in business, technical field or similar. * Preferred 1-3 years of Technical ...
Customer Support Technician
Flowery Branch, GA · On-site
$16.75 - $22.75/hr
Provide comprehensive technical support to customers, encompassing troubleshooting, installation guidance, preventative maintenance instructions, and HVAC service and installation diagnostics.
Quick apply
Customer Support Technician
Flowery Branch, GA · On-site
$16.75 - $22.75/hr
Provide comprehensive technical support to customers, encompassing troubleshooting, installation guidance, preventative maintenance instructions, and HVAC service and installation diagnostics.
Customer Support Technician
Flowery Branch, GA · On-site
$16.75 - $22.75/hr
Provide comprehensive technical support to customers, encompassing troubleshooting, installation guidance, preventative maintenance instructions, and HVAC service and installation diagnostics.
Customer Support Technician
Flowery Branch, GA · On-site
$16.75 - $22.75/hr
Provide comprehensive technical support to customers, encompassing troubleshooting, installation guidance, preventative maintenance instructions, and HVAC service and installation diagnostics.
Customer Care Representative
Suwanee, GA · On-site
$15 - $20.25/hr
Technical Customer Support * Order & Project Management * Customer Relationship Management * Continuous Improvement Competencies: * Product & Application Knowledge * Customer Focus & Relationship ...
Customer Care Representative
Suwanee, GA · On-site
$15 - $20.25/hr
Technical Customer Support * Order & Project Management * Customer Relationship Management * Continuous Improvement Competencies: * Product & Application Knowledge * Customer Focus & Relationship ...
Customer Support Technician II
Atlanta, GA · Hybrid
$18 - $24.25/hr
The Customer Support Technician will provide technical support for moderate-complexity issues, serve as an escalation point for junior team members, and contribute to documentation and process ...
Customer Support Technician II
Atlanta, GA · Hybrid
$18 - $24.25/hr
The Customer Support Technician will provide technical support for moderate-complexity issues, serve as an escalation point for junior team members, and contribute to documentation and process ...
Customer Support Technician II
Atlanta, GA · Hybrid
$18 - $24.25/hr
The Customer Support Technician will provide technical support for moderate-complexity issues, serve as an escalation point for junior team members, and contribute to documentation and process ...
Customer Support Technician II
Atlanta, GA · Hybrid
$18 - $24.25/hr
The Customer Support Technician will provide technical support for moderate-complexity issues, serve as an escalation point for junior team members, and contribute to documentation and process ...
Customer Support Technician II
Atlanta, GA · On-site
$24 - $27/hr
The Customer Support Technician will provide technical support for moderate-complexity issues, serve as an escalation point for junior team members, and contribute to documentation and process ...
Customer Support Technician II
Atlanta, GA · On-site
$24 - $27/hr
The Customer Support Technician will provide technical support for moderate-complexity issues, serve as an escalation point for junior team members, and contribute to documentation and process ...
Customer Support Technician II
Atlanta, GA · Hybrid
$24 - $27/hr
The Customer Support Technician will provide technical support for moderate-complexity issues, serve as an escalation point for junior team members, and contribute to documentation and process ...
Customer Support Technician II
Atlanta, GA · Hybrid
$24 - $27/hr
The Customer Support Technician will provide technical support for moderate-complexity issues, serve as an escalation point for junior team members, and contribute to documentation and process ...
Customer Support Technician II
Atlanta, GA · On-site
$24 - $27/hr
The Customer Support Technician will provide technical support for moderate-complexity issues, serve as an escalation point for junior team members, and contribute to documentation and process ...
Customer Support Technician II
Atlanta, GA · On-site
$24 - $27/hr
The Customer Support Technician will provide technical support for moderate-complexity issues, serve as an escalation point for junior team members, and contribute to documentation and process ...
Customer Support Technician II
Atlanta, GA · Hybrid
$24 - $27/hr
The Customer Support Technician will provide technical support for moderate-complexity issues, serve as an escalation point for junior team members, and contribute to documentation and process ...
Customer Support Technician II
Atlanta, GA · Hybrid
$24 - $27/hr
The Customer Support Technician will provide technical support for moderate-complexity issues, serve as an escalation point for junior team members, and contribute to documentation and process ...
Technical Support Specialist
Atlanta, GA · On-site +1
$55K - $70K/yr
About the Role MacStadium's customer base and product portfolio are growing. Overall support volume ... Excellent written communication: you can explain complex technical issues clearly to both engineers ...
Technical Support Specialist
Atlanta, GA · On-site +1
$55K - $70K/yr
About the Role MacStadium's customer base and product portfolio are growing. Overall support volume ... Excellent written communication: you can explain complex technical issues clearly to both engineers ...
This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support ...
This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support ...
This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support ...
This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support ...
Provide support to pool owner customers for inquiries surrounding troubleshooting, installation ... Attend technical training classes in an effort to maintain current with troubleshooting products.
Provide support to pool owner customers for inquiries surrounding troubleshooting, installation ... Attend technical training classes in an effort to maintain current with troubleshooting products.
$22 - $25/hr
eScholar Customer Support is looking for an exceptional talent to become our Customer Support ... technical documentation * Some prior experience with the education sector through internships What ...
$22 - $25/hr
eScholar Customer Support is looking for an exceptional talent to become our Customer Support ... technical documentation * Some prior experience with the education sector through internships What ...
This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support ...
This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support ...
Internship Technical Customer Support information
What is the difference between Internship Technical Customer Support vs Technical Customer Support?
| Aspect | Internship Technical Customer Support | Technical Customer Support |
|---|---|---|
| Credentials | Typically pursuing or recent graduate in IT, Computer Science, or related fields | Relevant certifications (e.g., CompTIA, Microsoft) often preferred |
| Work Environment | Internship setting, training-focused, entry-level | Full-time or part-time support roles in tech companies or service centers |
| Employer & Industry Usage | Used by companies for training and talent development | Established support roles in tech, software, and hardware industries |
| Search & Comparison Intent | Looking for entry-level support roles or internships | Seeking experienced support professionals for technical troubleshooting |
In summary, Internship Technical Customer Support is an entry-level, training-focused role for students or recent graduates, while Technical Customer Support is a full-time position requiring more experience and certifications. Both roles serve customer needs but differ in experience level and responsibilities.
What are the most commonly searched types of Technical Customer Support jobs in Georgia?
The most popular types of Technical Customer Support jobs in Georgia are:
What cities in Georgia are hiring for Internship Technical Customer Support jobs?
Cities in Georgia with the most Internship Technical Customer Support job openings:
Other
Re-posted 6 days ago
Job description
The Service Desk Agent is the first point of contact for the users who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Agent is focused on providing best in class customer service, achieving high levels of first call resolution, and identifying opportunities to streamline/automate agent process.
Responsibilities include:
Demonstrate strong customer service skills to provide phone support including:
o Listening to the customer to gain an accurate understanding of the situation
o Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
o Producing accurate, detailed documentation at the client, problem and incident level
o Resolving conflict
Responsible for high quality end-user technical support, related to enterprise software and hardware
Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
Under general oversight, provides after hours and weekend support as needed.
The position requires attention to detail, follow through, teamwork focus and positive attitude.
An understanding of technology and the ability to apply that knowledge to support all existing systems
Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
Provides investigation, diagnosis, resolution and recovery for hardware/software problems #DICE
Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
Excellent customer service skills required
Excellent communication skills required
Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
Preferred work experience in technical support role but not required
Required Education: High school diploma or GED with relevant work experience
Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
Self motivated and ability to work on own initiative in a high pressure environment
Willing to work variable shifts including evenings, weekends and public holidays
***Responsible for high quality end-user technical support, related to enterprise software and hardware
An understanding of technology and the ability to apply that knowledge to support all existing systems
Provides investigation, diagnosis, resolution and recovery for hardware/software problems
Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment**
Responsibilities include:
Demonstrate strong customer service skills to provide phone support including:
o Listening to the customer to gain an accurate understanding of the situation
o Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
o Producing accurate, detailed documentation at the client, problem and incident level
o Resolving conflict
Responsible for high quality end-user technical support, related to enterprise software and hardware
Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
Under general oversight, provides after hours and weekend support as needed.
The position requires attention to detail, follow through, teamwork focus and positive attitude.
An understanding of technology and the ability to apply that knowledge to support all existing systems
Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
Provides investigation, diagnosis, resolution and recovery for hardware/software problems #DICE
Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
Excellent customer service skills required
Excellent communication skills required
Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
Preferred work experience in technical support role but not required
Required Education: High school diploma or GED with relevant work experience
Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
Self motivated and ability to work on own initiative in a high pressure environment
Willing to work variable shifts including evenings, weekends and public holidays
***Responsible for high quality end-user technical support, related to enterprise software and hardware
An understanding of technology and the ability to apply that knowledge to support all existing systems
Provides investigation, diagnosis, resolution and recovery for hardware/software problems
Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment**