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Internship Tech Support Jobs in Indiana (NOW HIRING)

Steel Dynamics, Inc.

Metallurgy Internship

Columbia City, IN · On-site

$15.50 - $20.50/hr

At SDI, metallurgy is not limited to research and development, it is a dynamic combination of ... Support melt shop operations by collecting and analyzing production data, identifying yield loss ...

Steel Dynamics, Inc.

Metallurgy Internship

Columbia City, IN · On-site

$15.50 - $20.50/hr

At SDI, metallurgy is not limited to research and development, it is a dynamic combination of ... Support melt shop operations by collecting and analyzing production data, identifying yield loss ...

Steel Dynamics, Inc.

Metallurgy Internship

Columbia City, IN · On-site

$15.50 - $20.50/hr

At SDI, metallurgy is not limited to research and development, it is a dynamic combination of ... Support melt shop operations by collecting and analyzing production data, identifying yield loss ...

enFocus

The enFocus Internship

South Bend, IN

$14.75 - $19.25/hr

... support an existing enFocus startup incubation or social impact initiative (called a Secondary ... Conduct implement activities, such as technology/software implementation, employee training ...

enFocus

The enFocus Internship

South Bend, IN · On-site

$14.75 - $19.25/hr

... support an existing enFocus startup incubation or social impact initiative (called a Secondary ... Conduct implement activities, such as technology/software implementation, employee training ...

Givelify

IT Specialist

Indianapolis, IN

Your experience: * 0-1 year in help desk, IT support, or an IT internship. * Working knowledge of macOS, Microsoft SharePoint or Google Workspace, and a ticketing tool. * Bachelor's degree in ...

Givelify

IT Specialist

Indianapolis, IN · On-site

Your experience: * 0-1 year in help desk, IT support, or an IT internship. * Working knowledge of macOS, Microsoft SharePoint or Google Workspace, and a ticketing tool. * Bachelor's degree in ...

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Internship Tech Support information

What is an internship tech support?

Internship Tech Support roles are entry-level positions designed for students or recent graduates, where individuals provide technical assistance and support to users within an organization. Interns typically help troubleshoot hardware and software problems, assist with setting up computer systems, and respond to user inquiries. These roles offer hands-on experience in IT support, exposure to workplace technologies, and an opportunity to develop problem-solving and communication skills. The internship can serve as a stepping stone to full-time tech support or IT careers.

What does an internship tech support do?

As an Internship Tech Support, you can expect to address a variety of issues such as software troubleshooting, hardware malfunctions, network connectivity problems, and assisting with user account setups. Support teams are often structured in tiers, so you'll likely collaborate with more experienced techs for complex problems while handling common requests independently. This environment is collaborative and fast-paced, providing valuable exposure to different technologies and real-world client communication. You'll also have opportunities to learn from senior staff and potentially take on more responsibilities as you gain experience.

What are the key skills and qualifications needed to thrive as an internship tech support?

To thrive as an Internship Tech Support, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, usually supported by coursework in IT or computer science. Familiarity with ticketing systems like Jira or ServiceNow, as well as knowledge of operating systems such as Windows and macOS, is typically expected. Strong communication, patience, and problem-solving skills help interns assist users effectively and learn from real-world challenges. These skills and qualities are essential for efficiently resolving technical issues and providing reliable support to end users.

What is the difference between Internship Tech Support vs Help Desk Technician?

AspectInternship Tech SupportHelp Desk Technician
CredentialsTypically pursuing or recent graduate, no formal certification requiredOften requires basic certifications like CompTIA A+
Work EnvironmentEntry-level, training-focused, often in corporate or IT service settingsCustomer-facing, troubleshooting hardware/software issues in various industries
ResponsibilitiesAssisting with basic tech support, learning company systemsResolving user issues, maintaining support tickets, providing technical assistance

Internship Tech Support roles are designed for beginners gaining experience, often without formal certifications, and focus on learning. Help Desk Technicians handle more complex support tasks, usually requiring some certifications and experience. Both roles are vital in IT support but differ mainly in experience level and responsibilities.

What are the most commonly searched types of Tech Support jobs in Indiana?

The most popular types of Tech Support jobs in Indiana are:

What cities in Indiana are hiring for Internship Tech Support jobs?

Cities in Indiana with the most Internship Tech Support job openings:

Internship Tech Support jobs near you

Metallurgy Internship

Steel Dynamics, Inc.

Columbia City, IN • On-site

$15.50 - $20.50/hr

Other

Retirement

Posted 4 days ago

Steel Dynamics rating

7.9

Company rating: 7.9 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

157th of 544 rated manufacturers

Job description

Subsidiary
Steel Dynamics
Overview
What Does Steel Dynamics Do?
Steel Dynamics is a leading industrial metals solutions company that produces lower-carbon, high-quality steel products primarily from recycled scrap. Operating through a circular manufacturing model, the company manufactures a wide range of steel products including flat roll, structural, and long products for industries such as construction, automotive, energy, and manufacturing. In addition to steel production, Steel Dynamics operates metals recycling facilities, steel fabrication plants, and aluminum production operations, serving customers across North America with a focus on innovation, efficiency, and sustainability.
What Makes This Internship Different?
Steel Dynamics' metallurgy internships stand apart from others in the market because they provide a true balance of office-based engineering work and hands-on industrial experience. Interns are not confined to observing from a distance; instead, they actively work alongside operators and maintenance teams on the production floor, applying engineering principles directly to equipment, systems, and processes. This immersive approach gives interns the opportunity to design solutions, test them in real-world conditions, and see the immediate impact of their work. At SDI, metallurgy is not limited to research and development, it is a dynamic combination of technical analysis and practical application that exposes interns to the full scope of how metallurgy drives production success.
Internship Location
This internship is located at the Steel Dynamics Structural & Rail Division located in Columbia City, IN. This internship will take place during Summer 2027.
Internship Benefits
  • Furnished Housing Free of Cost
    • Provided for interns living more than 50 miles from their work site, including essential furnishings to ensure a comfortable stay during the internship.
  • 401(k) & Company Match
    • Eligibility to participate in the company 401(k) plan with a 10-50% company match that vests immediately.
  • Employee Discounts
    • Access to discounts on hotels, vehicles, and other goods and services through Steel Dynamics' nationwide partner network.
  • Employee Assistance Program
    • Up to five free visits per issue, per year for counseling, legal advice, financial guidance, and other daily living resources.
  • Intern Extravaganza
    • A two-day event at company headquarters featuring facility tours, networking with company leaders, cultural immersion, and connecting with other interns from across the country.
  • Competitive Pay
    • Competitive hourly wages for all internship positions, rewarding the value interns bring to the company.

Responsibilities
What Are My Responsibilities as a Metallurgy Intern at Steel Dynamics?
  • Assist with scrap analysis and alloy verification using spectrometry and other lab tools to support quality and certification standards.
  • Support melt shop operations by collecting and analyzing production data, identifying yield loss points, and recommending improvements for efficiency and recovery.
  • Participate in scrap recovery and process optimization projects, including developing sorting criteria and tracking melt loss.
  • Collaborate with operators, engineers, and lab personnel across shifts to ensure consistency in data collection, quality assurance, and process improvements.
  • Gain hands-on experience in casting operations, including assisting with heat cycles, transfers, and turnaround tasks.
  • Contribute to quality assurance efforts by validating lab results, supporting round robin testing, and ensuring compliance with accuracy standards.

Qualifications
What Qualifications Do I Need?
  • Candidates should be enrolled in a Bachelor's degree program in Materials Science or Engineering
  • Preferred GPA of at least 2.7

Examples of Projects Steel Dynamics Metallurgy Interns Have Completed
  • Analyze aluminum scrap using optical emission spectrometry (OES) to determine alloy composition, contamination levels, and reusability, supporting ISO 17025 certification and chemical accuracy standards.
  • Develop and refine scrap sorting criteria by evaluating melt loss rates and contamination risk across different scrap types, such as bare clips, stubs, and shreds, and determine effective cost per pound for each.
  • Map the scrap flow from production to melt by collecting heat-level data across all production lines, identifying inefficiencies, yield loss points, and variability in operator practices to guide melt optimization strategies.
  • Lead a scrap recovery project to track and quantify melt loss during charging, establish baselines for key commodities, and provide actionable recommendations to reduce loss and improve recovery through better handling and process controls.
  • Collaborate with melt shop teams across all shifts to monitor process variability, collect data, and implement best practices, building operator trust and maintaining project momentum through consistent communication.
  • Support casting operations by participating in transfer and turnaround tasks, operating forklifts and fork trucks, and engaging directly with the production team during heat cycles and metal transfers.
  • Participate in quality assurance initiatives such as round robin testing across multiple spectrometers, coordinating with lab personnel to validate data against certified samples and ensure accuracy across labs.
  • Gain exposure to the full aluminum casting lifecycle, from scrap charging and melting to alloying, dross removal, and coil shipment, by observing and assisting in day-to-day melt shop operations.
  • Assist in planning and conducting future recovery trials focused on single scrap types or different alloying sequences to isolate melt loss behaviors and refine charge mix procedures.

Steel Dynamics, Inc., and all affiliated entities are equal opportunity employers.

What Steel Dynamics employees say

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About Steel Dynamics

Sourced by ZipRecruiter

Steel Dynamics is one of the largest and most diversified domestic steel producers and metals recyclers in the United States, with an estimated steelmaking and coating capacity of approximately 13 million tons, and facilities located throughout the United States and in Mexico. We operate using a circular manufacturing model, producing lower-carbon-emission, quality steel using electric arc furnace (EAF) technology with recycled ferrous scrap as the primary input. Our circular economy is powered by our three primary operating platforms: steel, metals recycling, and steel fabrication. Our steel operations produce steel products, including hot roll, cold roll, and coated sheet steel, structural steel beams and shapes, rail, engineered special-bar-quality steel, cold finished steel, merchant bar products, and specialty steel sections. Our metals recycling operations collect and process ferrous and nonferrous scrap from manufacturing and end-of-life items, such as automobiles, appliances, and machinery. This processed scrap is then sold to end-users for reuse, including our EAF steel mills, which produce new steel from the scrapped material. We sell a meaningful amount of steel to our own steel fabrication operations that in turn produce and sell structural steel joist and deck building systems to consumers.

Industry

Manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Fort Wayne, IN, US

Year founded

1993

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