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Internship Tech Support Jobs in Indiana (NOW HIRING)

Ivy Tech

Federal Workstudy (Marion Campus)

Marion, IN · On-site

These positions are located on campus, internship-type positions are available for general office support, lab and technology support, and tutoring. They also require clerical, computing, and ...

Ivy Tech

IvyRoots Intern

Madison, IN · On-site

$15/hr

Ivy Tech Madison is seeking student interns to support local nonprofit organizations through hands-on service and community engagement. These 8-week positions begin January 12, 2026. Apply today!

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Internship Tech Support information

What are the key skills and qualifications needed to thrive as an Internship Tech Support, and why are they important?

To thrive as an Internship Tech Support, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, usually supported by coursework in IT or computer science. Familiarity with ticketing systems like Jira or ServiceNow, as well as knowledge of operating systems such as Windows and macOS, is typically expected. Strong communication, patience, and problem-solving skills help interns assist users effectively and learn from real-world challenges. These skills and qualities are essential for efficiently resolving technical issues and providing reliable support to end users.

What types of technical issues will I typically handle as an Internship Tech Support, and how is support usually structured within the team?

As an Internship Tech Support, you can expect to address a variety of issues such as software troubleshooting, hardware malfunctions, network connectivity problems, and assisting with user account setups. Support teams are often structured in tiers, so you'll likely collaborate with more experienced techs for complex problems while handling common requests independently. This environment is collaborative and fast-paced, providing valuable exposure to different technologies and real-world client communication. You'll also have opportunities to learn from senior staff and potentially take on more responsibilities as you gain experience.

What is the difference between Internship Tech Support vs Help Desk Technician?

AspectInternship Tech SupportHelp Desk Technician
CredentialsTypically pursuing or recent graduate, no formal certification requiredOften requires basic certifications like CompTIA A+
Work EnvironmentEntry-level, training-focused, often in corporate or IT service settingsCustomer-facing, troubleshooting hardware/software issues in various industries
ResponsibilitiesAssisting with basic tech support, learning company systemsResolving user issues, maintaining support tickets, providing technical assistance

Internship Tech Support roles are designed for beginners gaining experience, often without formal certifications, and focus on learning. Help Desk Technicians handle more complex support tasks, usually requiring some certifications and experience. Both roles are vital in IT support but differ mainly in experience level and responsibilities.

What are Internship Tech Support roles?

Internship Tech Support roles are entry-level positions designed for students or recent graduates, where individuals provide technical assistance and support to users within an organization. Interns typically help troubleshoot hardware and software problems, assist with setting up computer systems, and respond to user inquiries. These roles offer hands-on experience in IT support, exposure to workplace technologies, and an opportunity to develop problem-solving and communication skills. The internship can serve as a stepping stone to full-time tech support or IT careers.
What are the most commonly searched types of Tech Support jobs in Indiana? The most popular types of Tech Support jobs in Indiana are:
What cities in Indiana are hiring for Internship Tech Support jobs? Cities in Indiana with the most Internship Tech Support job openings:
Internship Tech Support jobs near you

Federal Workstudy (Marion Campus)

Ivy Tech

Marion, IN • On-site

Part-time

Re-posted 6 days ago

Job description

Work-Study positions are federally funded, part-time positions. Each position will have a specific set of responsibilities that will be explained during the interview process.
We are excited to offer an on-campus job position for college students! This is a fantastic opportunity to gain valuable work experiences while balancing your academic commitments. We're seeking motivated students who are eager to john the Ivy Tech team!
Why work with us?
• Flexible Hours: Positions are designed to fit around your class schedule
• Diverse Opportunities: Work in a range of settings including academic departments, research labs, and student services.
• Supportive Environment: Be part of a collaborative and dynamic team.
• Relevant Experience: Gain experience related to your program of study or future career goals.
Work-Study positions are federally funded, part-time positions. These positions are located on campus, internship-type positions are available for general office support, lab and technology support, and tutoring. They also require clerical, computing, and telephone skills. Each position will have a specific set of responsibilities will be explained during the interview process.
Duties will vary based on positions available.
To Qualify for our Federal Work Study program students:
Must be authorized to work in the United States
• Must have a high school diploma or GED.
• Students must be enrolled in at least 6 credit hours each semester.
• Students must be making Satisfactory Academic Progress as determined by the Financial Aid Office.
• Students must have a current and completed FAFSA on file.
• Student must demonstrate financial need.
Selected candidate for employment will be subject to pre-employment
background checks, including criminal history check, and any offer of employment will be contingent upon that outcome. Official transcripts required upon hiring.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.

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