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Internship Remote Music Jobs (NOW HIRING)

Tixr

Fan Support Agent

$19.25 - $25.50/hr

Born from a fan-focused frame of mind, we empower large-scale events, music venues, and sports ... Bonus + Equity * 100% Remote with Hybrid Optional * Paid Health Benefits ($0 Premiums) * Dental ...

WITHIN

Social Editor (Freelancer)

New York, NY · Remote

$23 - $53/hr

Stay on top of cultural and platform trends, integrating music, memes, and editing techniques that ... This is a remote role. Hourly rate based on education, experience, and skills level ($23-$53)

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How much do internship remote music jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for internship remote music in the United States is $16.65, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What is the difference between Internship Remote Music vs Remote Music Producer?

AspectInternship Remote MusicRemote Music Producer
CredentialsTypically students or entry-level, no formal certification requiredMusic production experience, often with certifications or portfolio
Work EnvironmentRemote, often part-time or internship-basedRemote, full or part-time, project-focused
Employer & Industry UsageMusic labels, studios, educational institutionsIndependent artists, labels, media companies
Search & Comparison IntentLearning, gaining experience, entry-level opportunitiesProducing music, managing projects, professional work

Internship Remote Music positions are designed for beginners seeking experience in the music industry, often unpaid or part-time. Remote Music Producers are experienced professionals creating and managing music projects remotely. The main difference lies in experience level, responsibilities, and career stage.

More about Internship Remote Music jobs
What cities are hiring for Internship Remote Music jobs? Cities with the most Internship Remote Music job openings:
What are the most commonly searched types of Remote Music jobs? The most popular types of Remote Music jobs are:
What states have the most Internship Remote Music jobs? States with the most job openings for Internship Remote Music jobs include:
What job categories do people searching Internship Remote Music jobs look for? The top searched job categories for Internship Remote Music jobs are:
Internship Remote Music jobs near you
Infographic showing various Internship Remote Music job openings in the United States as of August 2026, with employment types broken down into 12% Internship, 63% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $34,624 per year, or $16.6 per hour.

Fan Support Agent

Tixr

Remote

$19.25 - $25.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Fan Support Agent

Tixr's on a mission to transform the ticket buying experience with a modern approach to a legacy business. Born from a fan-focused frame of mind, we empower large-scale events, music venues, and sports properties with modern, innovative solutions to their highly-complex ticketing and e-commerce needs. Our unified commerce platform is built for big, supporting all types of events, from festivals to global arena tours, and an almost limitless suite of commerce offerings beyond admission tickets.

The Opportunity

As a Fan Support Agent, you will be the first point of contact for fans reaching out with questions or issues related to their tickets, orders, and event experience. You will work primarily through our support platform (Intercom) alongside our AI support agent, resolving inquiries quickly and empathetically while knowing when to escalate more complex issues. This is a great opportunity for someone early in their support career to build a strong foundation in customer service, ticketing operations, and live event commerce, with room to grow within our Customer Success & Support organization.

This role works a Tuesday–Saturday schedule to align with peak fan support demand around weekend events.

Responsibilities

Fan-facing support

  • Respond promptly and empathetically to fan inquiries across chat and email, primarily through Intercom.
  • Troubleshoot common issues such as order confirmation problems, ticket delivery/access issues, account login problems, and refund or exchange requests.
  • Guide fans through self-service tools and platform features to resolve issues efficiently.
  • Maintain a friendly, professional, and fan-first tone in every interaction, reflecting Tixr's brand voice.

Day-to-day queue management

  • Monitor and work assigned Intercom queues, meeting response and resolution time SLAs.
  • Partner with our Fin AI support agent, reviewing and refining AI-suggested responses where appropriate.
  • Accurately tag and categorize conversations to support reporting and quality tracking.
  • Identify conversations that require escalation and route them to the appropriate team (Client Experience, Technical Solutions, or Support leadership) with clear context.

Collaboration with internal teams

  • Flag recurring issues, content gaps, or confusing platform flows to leadership and product teams to help improve macros, help center content, Fin AI guidance, and our overall fan experience.
  • Escalate account or client-level concerns to the Client Experience Manager or Technical Solutions Manager as needed.
  • Work with the wider Client Success team to stay current on new features, policy changes, and event-specific support needs.

Operational excellence

  • Maintain clear and accurate records of fan interactions within Intercom.
  • Meet individual quality and productivity targets, including CSAT and response time goals.
  • Support additional coverage needs during high-volume periods, including on-sale days and live events.
Qualifications

Required

  • 0–1 years of experience in customer service, support, or a related fan-facing role (internships and part-time experience count!)
  • Excellent written communication skills with strong attention to detail
  • A calm, empathetic approach to problem-solving, even in high-volume or high-pressure moments
  • Comfortable learning and working within new software tools and platforms
  • Reliable, organized, and able to manage a queue of concurrent conversations
  • Open to feedback, adaptable, and committed to continuous learning
  • Ability to work a Tuesday–Saturday schedule

Preferred

  • Familiarity with Intercom, HubSpot, Notion, Slack, or similar tools
  • Interest in or experience with live events, music, sports, or ticketing
  • Experience working alongside AI tools or automation in a support context

The ideal candidate is a fast learner with a genuine curiosity for solving fans' problems, a positive attitude, and a strong sense of ownership over the fan experience.

The Perks
  • Bonus + Equity
  • 100% Remote with Hybrid Optional
  • Paid Health Benefits ($0 Premiums)
  • Dental, Vision, Life plans
  • Open Vacation
  • 401k (50% match up to 3%)
  • Paid Equipment
  • Education Stipend
  • Paid Holidays & Birthdays Off
  • Parental Leave
  • Team Offsites / Events
  • Ticket hookups!

Tixr is the largest, fastest-growing, privately-held primary ticketing and live event commerce marketplace in the world. We're a California born and bred company that's still founder owned and led to this day, and we support a global client base with staff throughout the US, Canada, and UK. We exclusively power 500 of the most respected live entertainment brands in 40 countries including Wynn Nightlife, Riot Fest, Acura Grand Prix of Long Beach, Riot Games Arena, Luke Bryan's Crash My Playa, Sturgis Buffalo Chip, Lightning in a Bottle, Portland Trail Blazers' New G League Affiliate Rip City Remix, among many others.

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