... remote opportunity for candidates with excellent communication skills, strong customer service ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
... remote opportunity for candidates with excellent communication skills, strong customer service ... Handle inbound customer support inquiries via phone, email, and live chat * Assist customers with ...
Remote Customer Service Agent
Lafayette, IN · Remote
$15 - $20/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Lafayette, IN · Remote
$15 - $20/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Kokomo, IN · Remote
$14 - $18.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Kokomo, IN · Remote
$14 - $18.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Indianapolis, IN · Remote
$14.75 - $19.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Indianapolis, IN · Remote
$14.75 - $19.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Muncie, IN · Remote
$14.25 - $19.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Muncie, IN · Remote
$14.25 - $19.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
West Lafayette, IN · Remote
$15 - $20/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
West Lafayette, IN · Remote
$15 - $20/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Bloomington, IN · Remote
$14.25 - $19.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Bloomington, IN · Remote
$14.25 - $19.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Valparaiso, IN · Remote
$15.50 - $20.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Valparaiso, IN · Remote
$15.50 - $20.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Greenwood, IN · Remote
$14.75 - $19.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Greenwood, IN · Remote
$14.75 - $19.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Terre Haute, IN · Remote
$14.75 - $19.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Terre Haute, IN · Remote
$14.75 - $19.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Anderson, IN · Remote
$13.50 - $18/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Anderson, IN · Remote
$13.50 - $18/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
South Bend, IN · Remote
$15.25 - $20.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
South Bend, IN · Remote
$15.25 - $20.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Gary, IN · Remote
$15.50 - $20.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Gary, IN · Remote
$15.50 - $20.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Noblesville, IN · Remote
$14.50 - $19.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Noblesville, IN · Remote
$14.50 - $19.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Crown Point, IN · Remote
$14.75 - $19.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Crown Point, IN · Remote
$14.75 - $19.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Elkhart, IN · Remote
$14.75 - $19.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Elkhart, IN · Remote
$14.75 - $19.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Carmel, IN · Remote
$15.50 - $20.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Carmel, IN · Remote
$15.50 - $20.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Evansville, IN · Remote
$14.75 - $19.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Evansville, IN · Remote
$14.75 - $19.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Hammond, IN · Remote
$15 - $20/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Hammond, IN · Remote
$15 - $20/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Columbus, IN · Remote
$14.50 - $19.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Remote Customer Service Agent
Columbus, IN · Remote
$14.50 - $19.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Internship Remote Inbound Customer Service information
What is the difference between Internship Remote Inbound Customer Service vs Remote Outbound Customer Service?
| Aspect | Internship Remote Inbound Customer Service | Remote Outbound Customer Service |
|---|---|---|
| Credentials | High school diploma or equivalent; training provided | High school diploma or equivalent; training provided |
| Work Environment | Remote, customer support center or home office | Remote, sales or support environment |
| Employer & Industry Usage | Customer service departments across various industries | Sales and support teams in multiple sectors |
| Search & Comparison Intent | Learning about entry-level customer support roles | Understanding outbound sales or support roles |
Internship Remote Inbound Customer Service roles focus on assisting customers by answering inquiries, resolving issues, and providing support remotely. In contrast, Remote Outbound Customer Service involves proactively reaching out to customers for sales, follow-ups, or surveys. Both roles require similar credentials and work environments but serve different functions within customer engagement strategies.
What are the most commonly searched types of Remote Inbound Customer Service jobs in Indiana? The most popular types of Remote Inbound Customer Service jobs in Indiana are:
What cities in Indiana are hiring for Internship Remote Inbound Customer Service jobs? Cities in Indiana with the most Internship Remote Inbound Customer Service job openings:
Bilingual Customer Support Specialist (English/French-Canadian)
Resolv.GlobalIndianapolis, IN • Remote
$13/hr
Full-time
Posted 12 days ago
Job description
We are seeking a bilingual Customer Support Specialist fluent in both English and French-Canadian to join a growing customer support team supporting warranty claims, general inquiries, and customer assistance across phone, email, and chat channels.
This is a fully remote opportunity for candidates with excellent communication skills, strong customer service experience, and authentic French-Canadian fluency, including familiarity with Quebecois expressions and conversational dialect.
The ideal candidate is professional, personable, detail-oriented, and comfortable handling customer interactions across multiple communication channels in a fast-paced environment.
Key Responsibilities
- Handle inbound customer support inquiries via phone, email, and live chat
- Assist customers with warranty claims and general product or service inquiries
- Provide clear, professional, and empathetic customer support in both English and French
- Accurately document customer interactions and case updates
- Troubleshoot customer concerns and escalate issues when necessary
- Maintain strong service quality and response standards
- Collaborate with internal teams to ensure smooth customer experiences
Compensation:
- $13 USD p/hour paid weekly
Technical Requirements (Essential)
To be considered, candidates must meet all technical requirements below:
- Windows 11 PC (Mac not supported)
- 12–16 GB RAM
- Dual monitors
- Webcam
- Fibre internet with a wired connection
- Backup power solution
- Microsoft Teams / Office 365
Applications that do not meet the minimum technical requirements may not move forward in the process.
Hiring Process
Our hiring process includes multiple stages to ensure the right fit for both the role and the client environment.
The process includes:
- Resume review
- Prescreen questionnaire
- One-way video interview
- Second interview
- Client interview
Please note:
Only candidates who complete both the prescreen questionnaire and one-way video interview will be considered for progression in the hiring process.
Requirements
Requirements
- Native or near-native fluency in English and French-Canadian
- Strong preference for candidates with an authentic Quebecois dialect
- Previous customer service or customer support experience required
- Experience handling phone, email, and chat support preferred
- Excellent verbal and written communication skills
- Strong listening and problem-solving abilities
- Comfortable working independently in a remote environment
- Reliable high-speed internet connection and professional remote work setup
- Ability to multitask and manage multiple customer interactions efficiently
Preferred Qualifications
- Experience with warranty claims or product support
- Experience working with North American customers
- Call center or contact center experience
- CRM or ticketing system experience