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Internship Remote Inbound Customer Service Representative Jobs in Ridgewood, NJ

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Internship Remote Inbound Customer Service Representative information

See Ridgewood, NJ salary details

$9

$19

$27

How much do internship remote inbound customer service representative jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for internship remote inbound customer service representative in Ridgewood, NJ is $19.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Internship Remote Inbound Customer Service Representative vs Remote Call Center Agent?

AspectInternship Remote Inbound Customer Service RepresentativeRemote Call Center Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, internship setting, supervisedRemote, full-time or part-time, supervised
Industry UsageCustomer service, retail, tech supportTelecommunications, retail, tech support
Search IntentInternship opportunities, entry-level customer service rolesCustomer support, inbound call handling

The main difference is that an Internship Remote Inbound Customer Service Representative is an entry-level, supervised internship position focused on gaining experience, while a Remote Call Center Agent typically works full-time or part-time handling inbound calls in a professional setting. Both roles require similar credentials and are used across various industries, but internships are geared toward skill development and career exploration.

What are the key skills and qualifications needed to thrive as an Internship Remote Inbound Customer Service Representative, and why are they important?

To thrive as an Internship Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency is typically expected. Patience, active listening, and adaptability are vital soft skills for building rapport and handling challenging customer interactions. These skills and qualities are crucial to providing effective customer support, ensuring customer satisfaction, and maintaining smooth remote operations.

What are some common challenges faced by remote inbound customer service interns, and how can they be effectively managed?

Remote inbound customer service interns often face challenges such as staying motivated while working independently, managing time effectively, and handling a high volume of customer inquiries without in-person team support. To overcome these, it's helpful to establish a structured daily routine, actively participate in virtual team meetings, and make use of internal communication tools to seek guidance when needed. Most companies provide extensive training and regular check-ins to ensure interns feel supported and connected, which can greatly enhance success in the role.

What is an Internship Remote Inbound Customer Service Representative?

An Internship Remote Inbound Customer Service Representative is an entry-level position where interns work from home to handle incoming customer inquiries via phone, chat, or email. Their main role is to assist customers with questions, resolve issues, and provide information about products or services in a professional and friendly manner. This internship helps individuals gain practical experience in customer service, develop communication skills, and learn how to use customer relationship management (CRM) tools, all while working remotely.
What are popular job titles related to Internship Remote Inbound Customer Service Representative jobs in Ridgewood, NJ? For Internship Remote Inbound Customer Service Representative jobs in Ridgewood, NJ, the most frequently searched job titles are:
What job categories do people searching Internship Remote Inbound Customer Service Representative jobs in Ridgewood, NJ look for? The top searched job categories for Internship Remote Inbound Customer Service Representative jobs in Ridgewood, NJ are:
What cities near Ridgewood, NJ are hiring for Internship Remote Inbound Customer Service Representative jobs? Cities near Ridgewood, NJ with the most Internship Remote Inbound Customer Service Representative job openings:
Internship Remote Inbound Customer Service Representative jobs near you

Remote Customer Service/ Health Care Licensing Opportunity

Gould Staffing / Employment Solutions

Parsippany, NJ • Remote

$15.50/hr

Full-time

Posted 12 days ago

Job description

Become a licensed insurance agent.  Employment Solutions is currently seeking SEVERAL skilled and experienced customer service representatives for health insurance company.   Do you live in any of these states? AL, AR, GA, IN, IA, KY, LA, MN, MS, MT, OH, OK, PA, SC, SD, TN, WV.
 
  • Training start for this role will be 8/03/26
  • Training schedule is Monday - Friday, 9:00am - 5:30pm CST
  • This is a full-time position which will require a flexible work schedule between 8am – 8pm CST Monday – Sunday
Licensed Customer Service Representatives will act as an Insurance Advisor and Customer Service Advocate for a health insurance company.  You will be answering questions regarding various programs, updating and verifying member information, reviewing policy and plan benefits, etc.   The first 2 weeks you will be provided training to prepare you for taking the State Exam to become a licensed agent. This requires time to study outside of your training hours. The costs for the State Exam & License fees will be paid for by the client. This is a great opportunity to get your Health Insurance license. 
The pay rate is $14.25 per hour, increasing to $15.50 per hour upon obtaining your license.
Essential Functions of Customer Service Representative
  • Responsible for handling inbound and outbound calls as well as email/chat in a call center environment regarding a variety of requests. No cold calling!
  • Maintain complete and accurate records of client interaction including phone calls and/or emails, utilizing internal and external software.
  • Demonstrates commitment to serving customer needs and solving problems efficiently with insight and first contact resolution.
  • Use decision-support tools to respond to common customer work/service order inquires and requests.
  • Provide an excellent customer experience in all interactions.
The above is not an all-inclusive list of all duties performed by this job title, only a representative summary of the primary duties and responsibilities. Incumbent may be required to perform other additional duties as assigned.
Minimum Qualifications
High School diploma and 1+ years’ experience in customer service. Ability to type 30+ words per minute. Microsoft Windows and Internet-based applications experience required.
Knowledge, Skills & Abilities
  • Must be able to navigate multiple computer systems while interacting with customers. Proficient with online chat (Teams) functions for resources and support.
  • Proven customer service, operations support, and problem resolution skills.
  • Courteous and empathetic with strong customer service orientation.
  • Ability to communicate effectively, both verbally and in writing, with individuals inside and outside the Organization.
  • Must have a fast and reliable internet connection.
  • Do you live in any of these states? AL, AR, GA, IN, IO, KY, LA, MN, MS, MT, OH, OK, PA, SC, SD, TN, WV.
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