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Internship Remote Inbound Customer Service Representative Jobs in Toms River, NJ

System One

Benefits Customer Service Rep

Lakewood, NJ · On-site +1

$25 - $27/hr

Onsite - Hybrid (remote work available) Hours: 9:00am to 5:00pm / Monday - Friday Benefits Customer Service Rep Responsibilities: * Handle inbound calls from COBRA benefits members, employers, HR ...

ZOLL Medical

Patient Service Representative

Toms River, NJ · Remote

$17 - $21.75/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

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How much do internship remote inbound customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for internship remote inbound customer service representative in Toms River, NJ is $18.99, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Internship Remote Inbound Customer Service Representative, and why are they important?

To thrive as an Internship Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency is typically expected. Patience, active listening, and adaptability are vital soft skills for building rapport and handling challenging customer interactions. These skills and qualities are crucial to providing effective customer support, ensuring customer satisfaction, and maintaining smooth remote operations.

What are some common challenges faced by remote inbound customer service interns, and how can they be effectively managed?

Remote inbound customer service interns often face challenges such as staying motivated while working independently, managing time effectively, and handling a high volume of customer inquiries without in-person team support. To overcome these, it's helpful to establish a structured daily routine, actively participate in virtual team meetings, and make use of internal communication tools to seek guidance when needed. Most companies provide extensive training and regular check-ins to ensure interns feel supported and connected, which can greatly enhance success in the role.

What is an Internship Remote Inbound Customer Service Representative?

An Internship Remote Inbound Customer Service Representative is an entry-level position where interns work from home to handle incoming customer inquiries via phone, chat, or email. Their main role is to assist customers with questions, resolve issues, and provide information about products or services in a professional and friendly manner. This internship helps individuals gain practical experience in customer service, develop communication skills, and learn how to use customer relationship management (CRM) tools, all while working remotely.

What is the difference between Internship Remote Inbound Customer Service Representative vs Remote Call Center Agent?

AspectInternship Remote Inbound Customer Service RepresentativeRemote Call Center Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, internship setting, supervisedRemote, full-time or part-time, supervised
Industry UsageCustomer service, retail, tech supportTelecommunications, retail, tech support
Search IntentInternship opportunities, entry-level customer service rolesCustomer support, inbound call handling

The main difference is that an Internship Remote Inbound Customer Service Representative is an entry-level, supervised internship position focused on gaining experience, while a Remote Call Center Agent typically works full-time or part-time handling inbound calls in a professional setting. Both roles require similar credentials and are used across various industries, but internships are geared toward skill development and career exploration.

What are the most commonly searched types of Remote Inbound Customer Service Representative jobs in Toms River, NJ? The most popular types of Remote Inbound Customer Service Representative jobs in Toms River, NJ are:
What are popular job titles related to Internship Remote Inbound Customer Service Representative jobs in Toms River, NJ? For Internship Remote Inbound Customer Service Representative jobs in Toms River, NJ, the most frequently searched job titles are:
What job categories do people searching Internship Remote Inbound Customer Service Representative jobs in Toms River, NJ look for? The top searched job categories for Internship Remote Inbound Customer Service Representative jobs in Toms River, NJ are:
What cities near Toms River, NJ are hiring for Internship Remote Inbound Customer Service Representative jobs? Cities near Toms River, NJ with the most Internship Remote Inbound Customer Service Representative job openings:
Internship Remote Inbound Customer Service Representative jobs near you
Benefits Customer Service Rep

Benefits Customer Service Rep

System One Holdings, LLC

Lakewood, NJ • On-site, Remote

$25 - $27/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Job description

Job Title: Benefits Customer Service Rep
Location: Lakewood, NJ
Type: Contract To Hire
Compensation: $25.00 - $27.00
Contractor Work Model: Onsite - Hybrid (remote work available)
Hours: 9:00am to 5:00pm / Monday - Friday
Benefits Customer Service Rep Responsibilities:

  • Handle inbound calls from COBRA benefits members, employers, HR contacts, and brokers with a strong focus on clear and patient phone support
  • Assist callers with COBRA benefit notices, elections, payments, coverage questions, portal access, and general account information
  • Respond to incoming email inquiries accurately and in a timely manner
  • Perform accurate data entry for COBRA benefit enrollments, terminations, changes, payments, and related updates
  • Carefully review entries against source documents to avoid errors and unnecessary rework
  • Document calls, updates, and actions taken in the system with clear and complete notes
  • Support open enrollment by helping with increased call volume and walking employees through their benefit options
  • Provide basic phone or screen-share portal demos for new HR contacts, new clients, and employees, including how to access the portal, review benefits information, read notices, complete elections, and make payments
  • Work closely with the benefits team to resolve issues and keep members informed
  • Assist with other benefit department tasks and projects as needed
Benefits Customer Service Rep Requirements:
  • Must have prior benefits knowledge, experience processing enrollments or handling claims a HUGE plus.
  • Strong phone skills and a professional, calm manner with callers
  • Prior customer service or call center experience required
  • Benefits enrollment, insurance verifications, or medical office experience is a plus
  • Strong data entry skills with a high level of accuracy and attention to detail
  • Comfortable working in multiple computer systems and screens at the same time
  • Able to manage heavy call volume during open enrollment and other busy periods
  • Comfortable leading short phone or screen-share portal demos for HR contacts, new clients, and employees
  • Reliable, organized, and able to follow detailed procedures consistently
  • Strong attendance and punctuality

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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Ref: #563-Joule Staffing - Toms River

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