ZipRecruiter

Log In

2

Internship Remote Inbound Customer Service Representative Jobs in Ridgewood, NJ

eTeam

Travel Customer Service Representative

Jersey City, NJ · Remote

$16.75 - $22.75/hr

Remote Duration: 06 Months Description: Training will be 9 - 530pm EST. Once training is completed, the remainder of the contract will be 1130am - 8pm EST. What You'll Do on a Typical Day * Advise ...

next page

Showing results 1-20

All JobsInbound Customer Service Representative JobsInternship Remote Inbound Customer Service Representative JobsInternship Remote Inbound Customer Service Representative Jobs in Ridgewood, NJ

Internship Remote Inbound Customer Service Representative information

See Ridgewood, NJ salary details

$9

$19

$27

How much do internship remote inbound customer service representative jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for internship remote inbound customer service representative in Ridgewood, NJ is $19.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Internship Remote Inbound Customer Service Representative vs Remote Call Center Agent?

AspectInternship Remote Inbound Customer Service RepresentativeRemote Call Center Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, internship setting, supervisedRemote, full-time or part-time, supervised
Industry UsageCustomer service, retail, tech supportTelecommunications, retail, tech support
Search IntentInternship opportunities, entry-level customer service rolesCustomer support, inbound call handling

The main difference is that an Internship Remote Inbound Customer Service Representative is an entry-level, supervised internship position focused on gaining experience, while a Remote Call Center Agent typically works full-time or part-time handling inbound calls in a professional setting. Both roles require similar credentials and are used across various industries, but internships are geared toward skill development and career exploration.

What are the key skills and qualifications needed to thrive as an Internship Remote Inbound Customer Service Representative, and why are they important?

To thrive as an Internship Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency is typically expected. Patience, active listening, and adaptability are vital soft skills for building rapport and handling challenging customer interactions. These skills and qualities are crucial to providing effective customer support, ensuring customer satisfaction, and maintaining smooth remote operations.

What are some common challenges faced by remote inbound customer service interns, and how can they be effectively managed?

Remote inbound customer service interns often face challenges such as staying motivated while working independently, managing time effectively, and handling a high volume of customer inquiries without in-person team support. To overcome these, it's helpful to establish a structured daily routine, actively participate in virtual team meetings, and make use of internal communication tools to seek guidance when needed. Most companies provide extensive training and regular check-ins to ensure interns feel supported and connected, which can greatly enhance success in the role.

What is an Internship Remote Inbound Customer Service Representative?

An Internship Remote Inbound Customer Service Representative is an entry-level position where interns work from home to handle incoming customer inquiries via phone, chat, or email. Their main role is to assist customers with questions, resolve issues, and provide information about products or services in a professional and friendly manner. This internship helps individuals gain practical experience in customer service, develop communication skills, and learn how to use customer relationship management (CRM) tools, all while working remotely.
What are popular job titles related to Internship Remote Inbound Customer Service Representative jobs in Ridgewood, NJ? For Internship Remote Inbound Customer Service Representative jobs in Ridgewood, NJ, the most frequently searched job titles are:
What job categories do people searching Internship Remote Inbound Customer Service Representative jobs in Ridgewood, NJ look for? The top searched job categories for Internship Remote Inbound Customer Service Representative jobs in Ridgewood, NJ are:
What cities near Ridgewood, NJ are hiring for Internship Remote Inbound Customer Service Representative jobs? Cities near Ridgewood, NJ with the most Internship Remote Inbound Customer Service Representative job openings:
Internship Remote Inbound Customer Service Representative jobs near you
Customer Service Representative (Hybrid Remote)

Customer Service Representative (Hybrid Remote)

Heraeus Medical LLC

Manhattan, NY • On-site, Remote

$90K/yr

Full-time

Posted 21 days ago

Job description

Customer Service Representative (Hybrid Remote)
Permanent
Pay Range Min. $70,000.00
Pay Range Max. $90,000.00
About Heraeus
Making displays foldable? Helping hearts beat with medical innovations? Or breathing new life into precious metals? As a family-owned global technology group we help our customers to always being one step ahead.
About Heraeus Precious Metals
With more than 350 years of experience in precious metals processing, Heraeus Precious Metals is the world's leading provider of innovative products and services, such as precious metals trading and recycling. Our products are used in a wide range of industries, for example to reduce climate killers such as nitrous oxide and methane and in the form of pharmaceutical ingredients for the treatment of cancer.
Our innovative strength is driven by our 3,000 employees at more than 15 sites worldwide, who work passionately with our partners to develop pioneering and sustainable solutions.
Our vision: We create innovative precious metals products and services, leading the way to a sustainable future. To achieve this, we have set ourselves ambitious targets.
Heraeus Precious Metals North America is hiring a Customer Service / Inside Sales Representative to support high-value B2B customers in the precious metals industry. This role manages the full customer order lifecycle including quoting and order entry through shipment, settlement, and invoicing and is the primary liaison between customers and internal teams.
The ideal candidate is comfortable working with complex transactions in SAP, and communicates effectively with domestic and international customers. Strong attention to detail, analytical skills, and a customer-first mindset are essential. This is a full-time, exempt hybrid role based in New York City with a posted salary range of $70K-$90K, plus incentives and benefits.
The following challenges await you:
  • Act as the primary point of contact for assigned customers, managing the full order lifecycle from quotation through settlement
  • Process customer orders, pricing, shipments, metal transactions, and invoicing accurately and on time using SAP
  • Communicate regularly with domestic and international customers to provide order status, resolve issues, and ensure satisfaction
  • Partner closely with Production, Quality, Finance, Logistics, and Metals Recycling teams, including coordination with the Santa Fe Springs, CA and Wartburg, TN sites
  • Support assay exchanges, metal transfers, inventory review, reporting, and monthly reconciliations
  • Investigate and resolve customer complaints, providing clear feedback and corrective actions
  • Maintain accurate records of customer interactions, transactions, and regulatory documentation
  • Contribute to customer service and sales improvement initiatives and participate in customer meetings as needed

Your Profile:
  • Bachelor's degree in Business Administration or a related field, or an equivalent combination of education and experience
  • 5+ years of experience in customer service, inside sales, or order management in a B2B environment
  • Strong customer focus with excellent written, verbal, and interpersonal communication skills
  • Proven ability to manage complex transactions, prioritize multiple tasks, and meet deadlines
  • Strong analytical and mathematical skills with solid business and financial understanding
  • Experience working with ERP systems; SAP experience preferred
  • Proficiency in Microsoft Teams, Outlook, Excel, Word, and PowerPoint.
  • Proficiency with Sharepoint.
  • Demonstrated professionalism, integrity, accountability, and ability to collaborate across teams and cultures

Curious? Apply now!
Heraeus is proud to be an employer that provides equal access to opportunities for all its employees. We provide fair and equal consideration to all qualified applicants, regardless of sex, gender identity, sexual orientation, race, color, religion, national origin, physical or mental disability, protected veteran status, age, or any other legally protected characteristic. A diverse and inclusive culture is at the heart of our Vision, Mission, and Values. We are dedicated to cultivating a workforce that reflects a broad spectrum of cultures, backgrounds, and perspectives.
We participate in E-Verify to confirm employment eligibility after hire. Learn more at www.e-verify.gov
Any further questions?
If you need any assistance or have questions, please contact hrdirect-americas@heraeus.com or visit our website at jobs.heraeus.com.

Apply