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Internship Remote Inbound Customer Service Representative Jobs in Queens, NY

MagnaCare

Customer Service Representative

Melville, NY · Remote

$16.25 - $22.25/hr

About The Role MagnaCare is seeking a fully remote Customer Service Representatives to assist members, physicians, hospitals, and other healthcare providers with member benefits, eligibility, claims ...

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All JobsInbound Customer Service Representative JobsInternship Remote Inbound Customer Service Representative JobsInternship Remote Inbound Customer Service Representative Jobs in Queens, NY

Internship Remote Inbound Customer Service Representative information

See Queens, NY salary details

$10

$19

$28

How much do internship remote inbound customer service representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for internship remote inbound customer service representative in Queens, NY is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is an internship remote inbound customer service representative?

An Internship Remote Inbound Customer Service Representative is an entry-level position where interns work from home to handle incoming customer inquiries via phone, chat, or email. Their main role is to assist customers with questions, resolve issues, and provide information about products or services in a professional and friendly manner. This internship helps individuals gain practical experience in customer service, develop communication skills, and learn how to use customer relationship management (CRM) tools, all while working remotely.

What are the key skills and qualifications needed to thrive as an internship remote inbound customer service representative?

To thrive as an Internship Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency is typically expected. Patience, active listening, and adaptability are vital soft skills for building rapport and handling challenging customer interactions. These skills and qualities are crucial to providing effective customer support, ensuring customer satisfaction, and maintaining smooth remote operations.

What are some common challenges faced by remote inbound customer service interns, and how can they be effectively managed?

Remote inbound customer service interns often face challenges such as staying motivated while working independently, managing time effectively, and handling a high volume of customer inquiries without in-person team support. To overcome these, it's helpful to establish a structured daily routine, actively participate in virtual team meetings, and make use of internal communication tools to seek guidance when needed. Most companies provide extensive training and regular check-ins to ensure interns feel supported and connected, which can greatly enhance success in the role.

What is the difference between Internship Remote Inbound Customer Service Representative vs Remote Call Center Agent?

AspectInternship Remote Inbound Customer Service RepresentativeRemote Call Center Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, internship setting, supervisedRemote, full-time or part-time, supervised
Industry UsageCustomer service, retail, tech supportTelecommunications, retail, tech support
Search IntentInternship opportunities, entry-level customer service rolesCustomer support, inbound call handling

The main difference is that an Internship Remote Inbound Customer Service Representative is an entry-level, supervised internship position focused on gaining experience, while a Remote Call Center Agent typically works full-time or part-time handling inbound calls in a professional setting. Both roles require similar credentials and are used across various industries, but internships are geared toward skill development and career exploration.

What are the most commonly searched types of Remote Inbound Customer Service Representative jobs in Queens, NY?

The most popular types of Remote Inbound Customer Service Representative jobs in Queens, NY are:

What cities near Queens, NY are hiring for Internship Remote Inbound Customer Service Representative jobs?

Cities near Queens, NY with the most Internship Remote Inbound Customer Service Representative job openings:

Internship Remote Inbound Customer Service Representative jobs near you

Customer Service Representative

One Call Concepts, Inc.

Piscataway, NJ • On-site, Remote

$20/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Summary or overview of job duties:
Starting pay rate is $19. After successful completion of training, rate increases to $19.50. After additional training on web tickets, rate increases to $20.
All applicants must live within driving distance of our Piscataway, NJ office.
Full and part-time shifts available. All applicants must be able to work one of the shifts below:
Full time:
7a-4p (limited)
7:30a-4:30p (limited)
8a-5p
8:30a-5:30p
9a-6p
Part time:
6:30a-12p
9:30a-3p
12:30p-6p
All classroom training is full time (M-F from 8:30a-5:30p). Classroom training and on-the-phone training is in our Piscataway office. After successful completion of a portion of phone training, the position is remote. Everyone should plan to be in the office for at least 1 month.
We are an inbound call center that processes mark out requests for excavation purposes. All candidates must enjoy customer service and answering incoming calls. He/she must have the ability to accurately type a minimum of 35 wpm. The employee must project a professional image through phone and personal interaction. He/she must be able to troubleshoot problems and provide resolution to our client's inquiries. In addition this position requires a detail oriented individual with excellent attendance.
Requirements
Essential duties and responsibilities include but are not limited to the following:
  • Answer incoming calls and assist customers complete locate requests and/or resolve customer questions
  • Process web tickets and respond to web chat requests
  • Monitor EIs and call out backup messages as necessary
  • Present and discuss the products and services of the company to customers
  • Perform other duties as assigned

Job requirements
  • Minimum accurate data entry of 35 wpm
  • Ability to work independently in a high volume, detail oriented environment
  • Strong customer service skills
  • Excellent verbal and written communication skills
  • Ability to prioritize work and multi-task
  • Consistent attendance and stable work history
  • Ability to work and change with dynamic professional environment
  • Consistently meets or exceeds KPIs

Benefits
We offer health, dental, prescription and life insurance, paid vacation and
holidays and a 401K program.
Please complete the application on our website HERE to apply.

Apply