Internship Remote Inbound Customer Service Representative Jobs in Pinehurst, NC

Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
The Convenience Sales Rep will be responsible for an estimated 300 store territory to ensure flawless execution of the business KPIs. You will deliver against our Perfect Store Execution Standards with a focus on 1) expanding distribution 2) executing shelving principles, 3) activating promotions and secondary displays, and 4) delivering against revenue growth management principles.
Time Allocation: This is an in-market, field position.

• In-Store Selling - 70%
• Drive Time - 30%

Key Responsibilities:

• Business Delivery - Deliver against quarterly sales objectives through the execution of perfect store principles.
• Territory Management: Record all weekly activity and key customer intel in Salesforce. Assess viability of current store route list and provide timely feedback to supervisor for necessary adjustments.
• Sales Performance Monitoring: Track store and account level KPIs. Analyze sales data to identify areas for improvement and growth opportunities.
• Customer Relationship Management: Build and maintain strong relationships with store owners and key customers to drive partnership. Leverage selling, negotiation, problem solving, and interpersonal skills to anticipate needs and overcome objections. Provide a high level of customer service and business solutions.
• Market Insights: Stay informed about market trends and competitor activities, sharing insights with the team to optimize sales approaches.

Qualifications:

• Strong interpersonal and communication skills with the ability to build relationships with diverse customers.
• Results-driven mindset with a track record of meeting or exceeding sales targets.
• Ability to work independently and manage time effectively.
• Proficiency in CRM systems and Microsoft Office Suite.
• Willingness to travel within the assigned territory.

Requirements:

• All applicants must be at least 18 years of age, have a valid driver's license, proof of auto insurance, and have access to the internet
• High School Diploma or GED required; College degree preferred
• Previous grocery, retail, sales, and/or customer service experience is preferred
• Successful completion of drug test, MVR check, and general background check

Salary and Benefits:
The base salary for this position is $45,000; the exact salary depends on several factors such as experience, skills, education and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with the possibility for overachievement based on performance and company results.
In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.
No Relocation support available
Business Unit Summary
The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, weproduce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands-including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products -are close at hand for our consumers across the country.
Mondelēz Global LLC is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
For more information about your Federal rights, please see eeopost.pdf; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal
Job Type
Regular
Field Sales
Sales