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Internship Remote Inbound Customer Service Representative Jobs in Medford, NJ

Amerihealth Caritas

Customer Service Rep

Philadelphia, PA · On-site +1

$15.25 - $20.75/hr

This includes inbound and outbound engagement with members and/or providers via phone calls or ... Upon successful completion of training, the role will transition to a remote work environment

AmeriHealth Caritas

Customer Service Rep

Philadelphia, PA · On-site +1

$16.25 - $22/hr

This includes inbound and outbound engagement with members and/or providers via phone calls or ... Upon successful completion of training, the role will transition to a remote work environment

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How much do internship remote inbound customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for internship remote inbound customer service representative in Medford, NJ is $18.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Internship Remote Inbound Customer Service Representative, and why are they important?

To thrive as an Internship Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency is typically expected. Patience, active listening, and adaptability are vital soft skills for building rapport and handling challenging customer interactions. These skills and qualities are crucial to providing effective customer support, ensuring customer satisfaction, and maintaining smooth remote operations.

What are some common challenges faced by remote inbound customer service interns, and how can they be effectively managed?

Remote inbound customer service interns often face challenges such as staying motivated while working independently, managing time effectively, and handling a high volume of customer inquiries without in-person team support. To overcome these, it's helpful to establish a structured daily routine, actively participate in virtual team meetings, and make use of internal communication tools to seek guidance when needed. Most companies provide extensive training and regular check-ins to ensure interns feel supported and connected, which can greatly enhance success in the role.

What is an Internship Remote Inbound Customer Service Representative?

An Internship Remote Inbound Customer Service Representative is an entry-level position where interns work from home to handle incoming customer inquiries via phone, chat, or email. Their main role is to assist customers with questions, resolve issues, and provide information about products or services in a professional and friendly manner. This internship helps individuals gain practical experience in customer service, develop communication skills, and learn how to use customer relationship management (CRM) tools, all while working remotely.

What is the difference between Internship Remote Inbound Customer Service Representative vs Remote Call Center Agent?

AspectInternship Remote Inbound Customer Service RepresentativeRemote Call Center Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, internship setting, supervisedRemote, full-time or part-time, supervised
Industry UsageCustomer service, retail, tech supportTelecommunications, retail, tech support
Search IntentInternship opportunities, entry-level customer service rolesCustomer support, inbound call handling

The main difference is that an Internship Remote Inbound Customer Service Representative is an entry-level, supervised internship position focused on gaining experience, while a Remote Call Center Agent typically works full-time or part-time handling inbound calls in a professional setting. Both roles require similar credentials and are used across various industries, but internships are geared toward skill development and career exploration.

What are popular job titles related to Internship Remote Inbound Customer Service Representative jobs in Medford, NJ? For Internship Remote Inbound Customer Service Representative jobs in Medford, NJ, the most frequently searched job titles are:
What job categories do people searching Internship Remote Inbound Customer Service Representative jobs in Medford, NJ look for? The top searched job categories for Internship Remote Inbound Customer Service Representative jobs in Medford, NJ are:
What cities near Medford, NJ are hiring for Internship Remote Inbound Customer Service Representative jobs? Cities near Medford, NJ with the most Internship Remote Inbound Customer Service Representative job openings:
Internship Remote Inbound Customer Service Representative jobs near you
Licensed Customer Service Representative - Remote

Licensed Customer Service Representative - Remote

Philadelphia Insurance Companies

Mount Laurel, NJ • On-site, Remote

$43/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Philadelphia Insurance Companies rating

8.5

Company rating: 8.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

88th of 258 rated insurance

Job description

Licensed Customer Service Representative (CSR)

Join the team at American Collectors Insurance, where passion meets protection!

We are looking for Licensed Customer Service Representatives (CSR) to join our team.

Our office is located in Mt Laurel, NJ and this role can be done in-office, hybrid or fully remote from anywhere in the continental US.

Licensed CSRs are the first point of contact for all existing customers utilizing our call center for support or service issues as well as routine service updates. We expect them to provide the best possible customer service while maintaining our underwriting integrity.

This role requires an active Property & Casualty or Personal Lines insurance license as well as prior experience in an insurance service role, a passion for client interaction, strong problem-solving skills and the ability to thrive in a fast-paced environment.

In this role you will:

  • Address client needs and concerns via phone and email
  • Maintain and utilize a working understanding of underwriting compliance guidelines
  • Answer back-to-back inbound calls
  • Make outbound calls to customers for as needed follow-ups
  • Establish rapport quickly and build positive customer relationships
  • Provide prompt, accurate and friendly customer service
  • Service can include responding to inquiries regarding insurance eligibility, coverages, making changes to in-force policies, claim submissions, cancellations/non-renewals and billing clarifications

About the company: American Collectors Insurance has been specializing in collector car insurance policies since 1976. We offer peace of mind through industry-leading insurance protection for appreciating collector vehicles and collectible items that have special historical, sentimental, or financial value.

American Collectors Insurance collaborates with Condon Skelly, Heacock Classic and JC Taylor Insurance, forming a powerhouse collective within the realm of collectibles and collector car insurance. Our mission transcends insurance; we are on a journey to "Embrace, Protect, and Expand the Collector Community." This is more than a motto; it's a commitment to fostering a vibrant community of enthusiasts, historians, and guardians of prized possessions.

Join us at American Collectors Insurance, where every day is an opportunity to contribute to a rich legacy, protect cherished memories, and be part of a community that values passion and excellence. Embrace the extraordinary – apply now!

Compensation: $43-46k ($21-23/hr) depending on experience level, overtime eligible (not required)

Benefits: health insurance (medical, dental, vision), flexible spending & health savings accounts, life insurance, retirement plan, paid time off, overtime availability, employee referral program

Weekly Schedule: 40-hour work week, Monday to Friday with rotating Saturday (about 1 every 4 weeks)

Required Qualifications:

  • High school diploma or equivalent
  • Active P&C or Personal Lines insurance license in your state of residence
  • Prior experience working in a customer facing insurance service role
  • Demonstrated success in a team environment
  • Proficiency to multi-task, follow-through and follow-up
  • Excellent communication skills, written and verbal
  • Positive customer and quality focus
  • Possess an upbeat and positive attitude
  • Organized and detail oriented
  • Proactive in problem solving
  • Ability to perform critical thinking and reasoning
  • Advanced computer skills
  • Reliable high-speed internet

Desired Qualifications:

  • Associate or bachelor's degree
  • Prior underwriting experience
  • Prior experience working on a hybrid/remote team
  • Prior insurance sales experience

EEO Statement:

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.

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