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Internship Remote Inbound Customer Service Representative Jobs in Marshfield, WI

Samuel

Representative, Inside Sales

Marshfield, WI · On-site +1

SUMMARY: The Inside Sales Representative plays a vital role in increasing revenues and ... Educate customers about the full range of products and services offered by Samuel and explore ...

ABB

Protection and Control Engineer

WI · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... ABB's Service Division partners with our customers to improve the availability, reliability ...

ABB

Protection and Control Engineer

WI · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... ABB's Service Division partners with our customers to improve the availability, reliability ...

ABB

Protection and Control Engineer

Port Edwards, WI · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... ABB's Service Division partners with our customers to improve the availability, reliability ...

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All JobsInbound Customer Service Representative JobsInternship Remote Inbound Customer Service Representative JobsInternship Remote Inbound Customer Service Representative Jobs in Marshfield, WI

Internship Remote Inbound Customer Service Representative information

See Marshfield, WI salary details

$9

$18

$26

How much do internship remote inbound customer service representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for internship remote inbound customer service representative in Marshfield, WI is $18.79, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Internship Remote Inbound Customer Service Representative vs Remote Call Center Agent?

AspectInternship Remote Inbound Customer Service RepresentativeRemote Call Center Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, internship setting, supervisedRemote, full-time or part-time, supervised
Industry UsageCustomer service, retail, tech supportTelecommunications, retail, tech support
Search IntentInternship opportunities, entry-level customer service rolesCustomer support, inbound call handling

The main difference is that an Internship Remote Inbound Customer Service Representative is an entry-level, supervised internship position focused on gaining experience, while a Remote Call Center Agent typically works full-time or part-time handling inbound calls in a professional setting. Both roles require similar credentials and are used across various industries, but internships are geared toward skill development and career exploration.

What are the key skills and qualifications needed to thrive as an internship remote inbound customer service representative?

To thrive as an Internship Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency is typically expected. Patience, active listening, and adaptability are vital soft skills for building rapport and handling challenging customer interactions. These skills and qualities are crucial to providing effective customer support, ensuring customer satisfaction, and maintaining smooth remote operations.

What are some common challenges faced by remote inbound customer service interns, and how can they be effectively managed?

Remote inbound customer service interns often face challenges such as staying motivated while working independently, managing time effectively, and handling a high volume of customer inquiries without in-person team support. To overcome these, it's helpful to establish a structured daily routine, actively participate in virtual team meetings, and make use of internal communication tools to seek guidance when needed. Most companies provide extensive training and regular check-ins to ensure interns feel supported and connected, which can greatly enhance success in the role.

What is an internship remote inbound customer service representative?

An Internship Remote Inbound Customer Service Representative is an entry-level position where interns work from home to handle incoming customer inquiries via phone, chat, or email. Their main role is to assist customers with questions, resolve issues, and provide information about products or services in a professional and friendly manner. This internship helps individuals gain practical experience in customer service, develop communication skills, and learn how to use customer relationship management (CRM) tools, all while working remotely.
What cities near Marshfield, WI are hiring for Internship Remote Inbound Customer Service Representative jobs? Cities near Marshfield, WI with the most Internship Remote Inbound Customer Service Representative job openings:
Internship Remote Inbound Customer Service Representative jobs near you

Representative, Inside Sales

Samuel, Son & Co (USA), Inc.

Marshfield, WI • On-site, Remote

Full-time

Medical, Retirement, PTO

Posted 17 days ago

Samuel, Son & Co. rating

8.2

Company rating: 8.2 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

88th of 538 rated manufacturers

Job description

SUMMARY: The Inside Sales Representative plays a vital role in increasing revenues and profitability through proactive account management and development within an assigned territory. This position is responsible for fostering strong customer relationships, providing exceptional service, and identifying opportunities to maximize sales growth and profitability while ensuring complete customer satisfaction.

Some of the great benefits that we offer:

  • Competitive wage
  • Paid vacation in first year
  • Sales Incentive Plan 
  • 3 medical plan options; including HDHP Plan with NO employee contributions and HSA seed money!
  • 401k Plan; Pre-tax and Roth deferral options and fully vested company match
  • Comprehensive wellness programs including discounted gym memberships 
  • Opportunity for career stability and growth
  • Tuition reimbursement program
  • On the job training

Primary Responsibilities:

  • Develop and maintain strong relationships with existing customers, ensuring their ongoing satisfaction and trust in Samuel Son & Co.
  • Proactively identify and pursue opportunities to expand the customer base and increase market share within the designated territory.
  • Stay informed about market trends, competitive activities, and industry developments to effectively position Samuel Son & Co. in the marketplace.
  • Serve as a liaison between customers and internal departments (Credit, Production, Operations, Shipping, Purchasing, and Inside Sales) to ensure seamless communication and fulfillment of customer needs.
  • Adapt to changing company and market conditions while consistently meeting customer expectations.
  • Facilitate facility tours and coordinate meetings between key personnel at Samuel and customer facilities.
  • Monitor and address any concerns related to aged inventory to maintain optimal inventory levels and customer satisfaction.
  • Conduct regular meetings with customers and internal teams to review sales performance and ensure alignment with Samuel's sales criteria.
  • Educate customers about the full range of products and services offered by Samuel and explore opportunities for cross-selling and upselling.
  • Demonstrate value-added solutions to enhance customer relationships and drive repeat business.
  • Prepare and submit required reports, including monthly forecasts, territory updates, and lost business analysis.
  • Collaborate with the Business Development Team to identify and pursue leads on prospective accounts.
  • Provide backup support to the Inside Sales team as needed.
  • Perform other duties as assigned by management.

Qualifications:

  • Bachelor's degree in Business Administration, Marketing, or related field preferred (or equivalent combination of education and experience).
  • Minimum of 2-3 years of sales experience, preferably in the metals industry.
  • Demonstrated success in customer interaction and relationship management.
  • Valid driver's license and proof of insurance required.
  • Excellent verbal and written communication skills.
  • Willingness to travel frequently within the designated territory, with flexibility to work remotely as needed.
  • Strong interpersonal and presentation skills.
  • Proven ability to negotiate effectively and close sales.
  • Exceptional organizational skills and attention to detail.
  • Analytical mindset with problem-solving abilities.
  • Ability to thrive in a fast-paced and occasionally high-stress environment.

Work Environment:

  • Ability to visit customer facilities to assess their needs and provide solutions.
  • Comfortable with visiting and evaluating production facilities, adhering to safety protocols and wearing necessary personal protective equipment (PPE).
  • Willingness to travel via car within the designated territory as required.
At Samuel, we believe every team member brings unique and valuable skills, experiences and knowledge to our thriving business - enabling us to build on over 170 years of success in the metals industry. We offer countless opportunities for our team members to develop and grow in their careers, empower them to make decisions on the job and be a part of driving positive change - within our organization and in the communities where we live and work. If you're seeking a dynamic, supportive and welcoming workplace to make your mark and grow your career, we have the programs, culture and opportunities to make it happen. We're stronger together.
At Samuel we believe in a culture of equality. Respect and integrity are at our core. We are committed to building and creating an environment that is open and welcoming for everyone.

This job posting is for an existing vacancy within the organization

Samuel is an Equal Opportunity Employer.  In the United States, we utilize E-Verify.

At Samuel, meeting our customer needs is our top priority. With cost-effective distribution and just-in-time delivery of metals and industrial products across North America, we ensure our customers get exactly what they need - any time, anywhere and from a single source.  Our focus on value-added processing services and innovative supply chain solutions allow us to work closely with our customers, ensuring their products are on the market on time. Thanks to our integrated network of products and services supported by our in-house technical leaders and market experts, we are uniquely positioned to become your supplier of choice.

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