Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Quick apply
Advise customers on solution features, configuration options, and system processes and procedures ... Comfortable working as needed in a remote environment with video-conferencing tools What you'll get
Business Development Representative (Remote)
Vancouver, BC · Remote
CA$40K - CA$60K/yr
... new customer demos or meetings, enabling our clients' sales teams to close deals effectively ... We are a fully remote team with people across North America and parts of Europe. People who succeed ...
Business Development Representative (Remote)
Vancouver, BC · Remote
CA$40K - CA$60K/yr
... new customer demos or meetings, enabling our clients' sales teams to close deals effectively ... We are a fully remote team with people across North America and parts of Europe. People who succeed ...
... BPO services * Build multi-channel acquisition strategies (paid media, outbound, inbound ... Familiarity with CRM systems * Experience in account-based marketing (ABM) * Background in high ...
... BPO services * Build multi-channel acquisition strategies (paid media, outbound, inbound ... Familiarity with CRM systems * Experience in account-based marketing (ABM) * Background in high ...
... BPO services * Build multi-channel acquisition strategies (paid media, outbound, inbound ... Familiarity with CRM systems * Experience in account-based marketing (ABM) * Background in high ...
Quick apply
... BPO services * Build multi-channel acquisition strategies (paid media, outbound, inbound ... Familiarity with CRM systems * Experience in account-based marketing (ABM) * Background in high ...
Be Seen First
Electrical Service Technician
Surrey, BC · Remote
$70K - $100K/yr
Remote Service Technician MineARC Systems is the global leader in controlled environments and ... input customers' existing products and future needs into SAP for the Sales Representative to ...
Quick apply
Be Seen First
Electrical Service Technician
Surrey, BC · Remote
$70K - $100K/yr
Remote Service Technician MineARC Systems is the global leader in controlled environments and ... input customers' existing products and future needs into SAP for the Sales Representative to ...
Customer Care Associate (Casual) | $23.50/hour
Vancouver, BC · Remote
$23.50/hr
Remote (The comfort of your home), based in Canada As this role is open to candidates across Canada ... Delivering on this is integral to offering the highest standard of customer service. We take a ...
Customer Care Associate (Casual) | $23.50/hour
Vancouver, BC · Remote
$23.50/hr
Remote (The comfort of your home), based in Canada As this role is open to candidates across Canada ... Delivering on this is integral to offering the highest standard of customer service. We take a ...
Member Service Agent (Overnight Shift)
Burnaby, BC · On-site +1
CA$46K - CA$58K/yr
Join our Evo Car Share team as a Remote Member Service Agent and play a key role in supporting our ... You take initiative and love going above and beyond to deliver exceptional customer service. * You ...
Member Service Agent (Overnight Shift)
Burnaby, BC · On-site +1
CA$46K - CA$58K/yr
Join our Evo Car Share team as a Remote Member Service Agent and play a key role in supporting our ... You take initiative and love going above and beyond to deliver exceptional customer service. * You ...
Verification and Validations Associate
Pitt Meadows, BC · On-site +1
CA$95K - CA$120K/yr
We also offer world-class service and other aftermarket support as well as solutions for automation ... Work Type (Onsite/Hybrid/Remote): Onsite Responsibilities: * Develop system- and component-level V ...
Verification and Validations Associate
Pitt Meadows, BC · On-site +1
CA$95K - CA$120K/yr
We also offer world-class service and other aftermarket support as well as solutions for automation ... Work Type (Onsite/Hybrid/Remote): Onsite Responsibilities: * Develop system- and component-level V ...
Gain access to remote work opportunities, skill-building programs, and a mission that helps ... Basic computer proficiency; CRM experience is a plus * Previous sales or customer service ...
Quick apply
Gain access to remote work opportunities, skill-building programs, and a mission that helps ... Basic computer proficiency; CRM experience is a plus * Previous sales or customer service ...
Sales Development Representative
Delta, BC · On-site +1
... cloud services. We make it possible for people and organizations to transact safely, work ... Lead Qualification: Following up on inbound leads, assessing fit, and nurturing them into ...
Sales Development Representative
Delta, BC · On-site +1
... cloud services. We make it possible for people and organizations to transact safely, work ... Lead Qualification: Following up on inbound leads, assessing fit, and nurturing them into ...
Inside Sales Representative
Langley, BC · Remote
CA$38 - CA$43/hr
Job Location This is a remote position- can be based anywhere in Canada. Job Responsibilities ... Work with customer service, operations, and pricing teams * Resolve order, delivery, and pricing ...
Inside Sales Representative
Langley, BC · Remote
CA$38 - CA$43/hr
Job Location This is a remote position- can be based anywhere in Canada. Job Responsibilities ... Work with customer service, operations, and pricing teams * Resolve order, delivery, and pricing ...
This is not an inbound or account-management role. It is a front-line growth role with autonomy ... Represent AEQ at industry events, conferences, and credit union forums to generate opportunities
Quick apply
This is not an inbound or account-management role. It is a front-line growth role with autonomy ... Represent AEQ at industry events, conferences, and credit union forums to generate opportunities
Internship Remote Inbound Customer Service Representative information
What is the difference between Internship Remote Inbound Customer Service Representative vs Remote Call Center Agent?
| Aspect | Internship Remote Inbound Customer Service Representative | Remote Call Center Agent |
|---|---|---|
| Credentials | High school diploma or equivalent; training provided | High school diploma or equivalent; training provided |
| Work Environment | Remote, internship setting, supervised | Remote, full-time or part-time, supervised |
| Industry Usage | Customer service, retail, tech support | Telecommunications, retail, tech support |
| Search Intent | Internship opportunities, entry-level customer service roles | Customer support, inbound call handling |
The main difference is that an Internship Remote Inbound Customer Service Representative is an entry-level, supervised internship position focused on gaining experience, while a Remote Call Center Agent typically works full-time or part-time handling inbound calls in a professional setting. Both roles require similar credentials and are used across various industries, but internships are geared toward skill development and career exploration.
What are the key skills and qualifications needed to thrive as an Internship Remote Inbound Customer Service Representative, and why are they important?
To thrive as an Internship Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency is typically expected. Patience, active listening, and adaptability are vital soft skills for building rapport and handling challenging customer interactions. These skills and qualities are crucial to providing effective customer support, ensuring customer satisfaction, and maintaining smooth remote operations.
What are some common challenges faced by remote inbound customer service interns, and how can they be effectively managed?
Remote inbound customer service interns often face challenges such as staying motivated while working independently, managing time effectively, and handling a high volume of customer inquiries without in-person team support. To overcome these, it's helpful to establish a structured daily routine, actively participate in virtual team meetings, and make use of internal communication tools to seek guidance when needed. Most companies provide extensive training and regular check-ins to ensure interns feel supported and connected, which can greatly enhance success in the role.
What is an Internship Remote Inbound Customer Service Representative?
An Internship Remote Inbound Customer Service Representative is an entry-level position where interns work from home to handle incoming customer inquiries via phone, chat, or email. Their main role is to assist customers with questions, resolve issues, and provide information about products or services in a professional and friendly manner. This internship helps individuals gain practical experience in customer service, develop communication skills, and learn how to use customer relationship management (CRM) tools, all while working remotely.
What are the most commonly searched types of Remote Inbound Customer Service Representative jobs in Maple Ridge, BC? The most popular types of Remote Inbound Customer Service Representative jobs in Maple Ridge, BC are:
What are popular job titles related to Internship Remote Inbound Customer Service Representative jobs in Maple Ridge, BC? For Internship Remote Inbound Customer Service Representative jobs in Maple Ridge, BC, the most frequently searched job titles are:
What job categories do people searching Internship Remote Inbound Customer Service Representative jobs in Maple Ridge, BC look for? The top searched job categories for Internship Remote Inbound Customer Service Representative jobs in Maple Ridge, BC are:
What cities near Maple Ridge, BC are hiring for Internship Remote Inbound Customer Service Representative jobs? Cities near Maple Ridge, BC with the most Internship Remote Inbound Customer Service Representative job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 20 days ago
Job description
What you'll do
- Manage projects by creating implementation work-plans, facilitate status calls that drive completion of project milestones, and provide project progress reporting. Track and report on hours spent on customer projects.
- Uncover, analyze, and comprehend a variety of system requirements requiring review and consideration of multiple business priorities
- Advise customers on solution features, configuration options, and system processes and procedures
- Configure and customize new customer instances, as well as understand and configure interfaces to third-party applications
- Manage changes to requested solutions, including following the documented change request process for scope and billing management
- Onboard clients, including creating training material and conducting effective training calls and/or visits with clients
- Proactively surface project risks and issues for the team to address as well as provide consultative guidance and dynamic solutions for any issues that arise
- Provide proactive outreach at all stages of the customer lifecycle
- Identify, prioritize, and resolve client issues/concerns; coordinate with appropriate internal departments to provide responses and/or solutions
- Develop and maintain strong relationships with colleagues and clients to ensure maximum satisfaction and retention levels
- Participate in customer support standby rotations when the regular support team is unavailable
- Assist, if requested, in the sales process, providing technical sales support
Skills you'll need
- Bachelor's degree in business or technology with one or more years' experience implementing business software in a consultative role within a SaaS environment preferred though greater experience in a related role with increasing responsibility may be considered as an appropriate substitution
- One or more years of experience managing software implementation projects
- Two or more years of software application implementation experience in a consultative role, preferably within a SaaS environment
- Excellent communication and presentation skills
- Must be personable and enjoy working with people in an entirely customer-facing role
- Knowledge of project management/delivery methods and tools
- Organized, detail-oriented, and able to support many clients at once. Ability to deal with ambiguity and structure the unstructured
- Demonstrated ability to work both collaboratively as part of a team and independently with minimal supervision
- Strong problem resolution skills and proven ability to engage and interact with internal teams to resolve client issues
- Work logically to diagnose and resolve basic to intermediate issues and recognize circumstances that require escalation
- Working knowledge of Scrum and other Agile methodologies
- Bonus: previous experience with programming, or ability to write simple database queries and scripts
- Comfortable using and learning software, including MS Office (Excel), multiple internet browsers, ticketing/tracking systems
- Experience in the Workforce Management domain preferred
- Experience with Salesforce (or other CRM) desired
- Ability to travel (job requires up to 30% travel)
- Comfortable working as needed in a remote environment with video-conferencing tools
What you'll get
- Competitive wages
- ESPO (employee stock option program)
- Medical/dental vision coverage
- 401(k)
- Flexible PTO and 10 paid holidays per year
- Career advancement opportunities
About Targeted Talent
Sourced by ZipRecruiter
Your single source for HR professional services, we offer job seekers specialized employment services, spanning contract, permanent positions, and project solutions for highly specialized and managerial level talent needs. Our team of specialized recruiters and consultants abilities extend far beyond resume or career counseling. With hundreds of collaborators strategically located throughout the country, our organization possess the local market knowledge and industry relationships that make successful geography-specific reach possible.
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Vancouver, BC, CA