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Internship Remote Inbound Customer Service Representative Jobs in Hackensack, NJ

CVS Health

Customer Service Representative

New York, NY · Remote

$17 - $34.15/hr

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who

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All JobsInbound Customer Service Representative JobsInternship Remote Inbound Customer Service Representative JobsInternship Remote Inbound Customer Service Representative Jobs in Hackensack, NJ

Internship Remote Inbound Customer Service Representative information

See Hackensack, NJ salary details

$10

$20

$29

How much do internship remote inbound customer service representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for internship remote inbound customer service representative in Hackensack, NJ is $20.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.79 per hour, depending on experience, location, and employer.

What is the difference between Internship Remote Inbound Customer Service Representative vs Remote Call Center Agent?

AspectInternship Remote Inbound Customer Service RepresentativeRemote Call Center Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, internship setting, supervisedRemote, full-time or part-time, supervised
Industry UsageCustomer service, retail, tech supportTelecommunications, retail, tech support
Search IntentInternship opportunities, entry-level customer service rolesCustomer support, inbound call handling

The main difference is that an Internship Remote Inbound Customer Service Representative is an entry-level, supervised internship position focused on gaining experience, while a Remote Call Center Agent typically works full-time or part-time handling inbound calls in a professional setting. Both roles require similar credentials and are used across various industries, but internships are geared toward skill development and career exploration.

What are the key skills and qualifications needed to thrive as an internship remote inbound customer service representative?

To thrive as an Internship Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency is typically expected. Patience, active listening, and adaptability are vital soft skills for building rapport and handling challenging customer interactions. These skills and qualities are crucial to providing effective customer support, ensuring customer satisfaction, and maintaining smooth remote operations.

What are some common challenges faced by remote inbound customer service interns, and how can they be effectively managed?

Remote inbound customer service interns often face challenges such as staying motivated while working independently, managing time effectively, and handling a high volume of customer inquiries without in-person team support. To overcome these, it's helpful to establish a structured daily routine, actively participate in virtual team meetings, and make use of internal communication tools to seek guidance when needed. Most companies provide extensive training and regular check-ins to ensure interns feel supported and connected, which can greatly enhance success in the role.

What is an internship remote inbound customer service representative?

An Internship Remote Inbound Customer Service Representative is an entry-level position where interns work from home to handle incoming customer inquiries via phone, chat, or email. Their main role is to assist customers with questions, resolve issues, and provide information about products or services in a professional and friendly manner. This internship helps individuals gain practical experience in customer service, develop communication skills, and learn how to use customer relationship management (CRM) tools, all while working remotely.
What cities near Hackensack, NJ are hiring for Internship Remote Inbound Customer Service Representative jobs? Cities near Hackensack, NJ with the most Internship Remote Inbound Customer Service Representative job openings:
Internship Remote Inbound Customer Service Representative jobs near you

Remote Customer Service Representative

HR SKILLS MAROC

New York, NY • Remote

$17/hr

Full-time

Re-posted 16 days ago

Job description

We are currently seeking motivated and professional individuals to join our growing team as Customer Service Representatives.

In this role, you will serve as an important point of contact for clients, helping provide information, coordinate appointments, maintain accurate records, and ensure a positive customer experience. We are looking for individuals who are organized, dependable, and comfortable communicating with customers in a professional manner.

Whether you have previous customer service experience or are looking to develop new skills in a remote work environment, we provide the training, tools, and support necessary to help you succeed.

Key Responsibilities
  • Communicate professionally with clients and customers
  • Answer general questions and provide information regarding available services
  • Schedule, confirm, and coordinate virtual appointments
  • Assist with customer follow-ups when necessary
  • Maintain accurate customer records and account information
  • Update internal systems and databases
  • Document interactions and important customer information
  • Ensure a professional and positive experience during all customer interactions
  • Work closely with team members and supervisors to support daily operations
  • Follow company procedures and communication standards
Work Schedule
  • 100% remote position
  • Work from anywhere with a reliable internet connection
  • Flexible scheduling options available
  • Availability required Monday through Friday during standard business hours (Eastern Time)
  • Minimum commitment of 20 hours per week
  • Up to 40 hours per week available
  • Permanent long-term position
Compensation
  • Guaranteed hourly pay of $17 USD per hour
  • Additional performance-based incentives available
  • Stable and transparent compensation structure
  • Consistent payment schedule
Training & Support

We believe in setting our team members up for success from day one.

All selected candidates will receive:

  • Structured onboarding program
  • Practical and theoretical training
  • Access to internal tools and resources
  • Ongoing coaching and support
  • Guidance from experienced team members and supervisors
Requirements
  • Computer or laptop with reliable performance
  • Stable high-speed internet connection
  • Headset with microphone for clear communication
  • Quiet and professional workspace
  • Ability to work independently and manage time effectively
  • Basic computer and internet navigation skills
Preferred Qualifications
  • Previous experience in customer service, administration, scheduling, or client support is considered an asset
  • Strong verbal and written communication skills
  • Excellent organizational skills and attention to detail
  • Comfortable working with online platforms and software systems
  • Ability to multitask and manage priorities efficiently
  • Professional, dependable, and customer-focused attitude
  • Strong problem-solving abilities
What We Offer
  • Fully remote work environment
  • Flexible work schedule
  • Stable hourly compensation
  • Bonus opportunities
  • Professional and supportive team culture
  • Long-term growth potential
  • Ongoing training and development opportunities

If you are looking for a professional remote opportunity where you can develop valuable customer service and communication skills while working with a supportive team, we encourage you to apply today.

We look forward to learning more about you.