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Internship Remote Inbound Customer Service Representative Jobs in Angier, NC

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

You will deliver world-class customer service to inbound callers as well as utilize product ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Liveops

Remote Customer Service Representative

Cary, NC · Remote

$20/hr

Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...

Liveops

Remote Customer Service Representative

Apex, NC · Remote

$20/hr

Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...

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Internship Remote Inbound Customer Service Representative information

See Angier, NC salary details

$6

$13

$18

How much do internship remote inbound customer service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for internship remote inbound customer service representative in Angier, NC is $13.06, according to ZipRecruiter salary data. Most workers in this role earn between $10.67 and $14.52 per hour, depending on experience, location, and employer.

What is an internship remote inbound customer service representative?

An Internship Remote Inbound Customer Service Representative is an entry-level position where interns work from home to handle incoming customer inquiries via phone, chat, or email. Their main role is to assist customers with questions, resolve issues, and provide information about products or services in a professional and friendly manner. This internship helps individuals gain practical experience in customer service, develop communication skills, and learn how to use customer relationship management (CRM) tools, all while working remotely.

What are the key skills and qualifications needed to thrive as an internship remote inbound customer service representative?

To thrive as an Internship Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency is typically expected. Patience, active listening, and adaptability are vital soft skills for building rapport and handling challenging customer interactions. These skills and qualities are crucial to providing effective customer support, ensuring customer satisfaction, and maintaining smooth remote operations.

What are some common challenges faced by remote inbound customer service interns, and how can they be effectively managed?

Remote inbound customer service interns often face challenges such as staying motivated while working independently, managing time effectively, and handling a high volume of customer inquiries without in-person team support. To overcome these, it's helpful to establish a structured daily routine, actively participate in virtual team meetings, and make use of internal communication tools to seek guidance when needed. Most companies provide extensive training and regular check-ins to ensure interns feel supported and connected, which can greatly enhance success in the role.

What is the difference between Internship Remote Inbound Customer Service Representative vs Remote Call Center Agent?

AspectInternship Remote Inbound Customer Service RepresentativeRemote Call Center Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, internship setting, supervisedRemote, full-time or part-time, supervised
Industry UsageCustomer service, retail, tech supportTelecommunications, retail, tech support
Search IntentInternship opportunities, entry-level customer service rolesCustomer support, inbound call handling

The main difference is that an Internship Remote Inbound Customer Service Representative is an entry-level, supervised internship position focused on gaining experience, while a Remote Call Center Agent typically works full-time or part-time handling inbound calls in a professional setting. Both roles require similar credentials and are used across various industries, but internships are geared toward skill development and career exploration.

What cities near Angier, NC are hiring for Internship Remote Inbound Customer Service Representative jobs?

Cities near Angier, NC with the most Internship Remote Inbound Customer Service Representative job openings:

Internship Remote Inbound Customer Service Representative jobs near you

CUSTOMER SERVICE REPRESENTATIVE

CornerStone Staffing

Cary, NC • Remote

$22/hr

Full-time

Posted yesterday

New

Job description

CUSTOMER SERVICE REPRESENTATIVE – PHARMACY SUPPORT


LOCATION: Onsite | Potential Hybrid


COMPENSATION & SCHEDULE
• $22.00/hour contractor pay
• Permanent schedule: Monday–Friday, 11:30 AM–8:00 PM
• Training: Monday–Friday, 9:00 AM–5:30 PM for approximately 8–12 weeks; onsite attendance required throughout training
• Upon meeting required performance goals, position may transition to hybrid: 2 days onsite and 3 days remote


ROLE IMPACT
Serve as a primary point of contact for patients and customers, handling high-volume inbound and outbound calls related to prescription status, refills, medication delivery, payments, and insurance information. Success in this role requires accurate documentation, dependable schedule adherence, and efficient resolution of non-clinical inquiries while ensuring clinical concerns are routed appropriately.


KEY RESPONSIBILITIES
• Handle inbound and outbound calls regarding prescription status, refill needs, medication delivery scheduling, payments, insurance information, invoices, and other non-clinical inquiries.
• Schedule medication deliveries and collect accurate information to support timely prescription distribution.
• Document clear, concise progress notes so pharmacy teams can quickly assess referral and prescription status.
• Respond to patient questions and concerns and route clinical matters to pharmacists, nurses, or other appropriate staff.
• Identify and report adverse events (AEs) and product complaints (PCs) to clinical staff in accordance with established procedures.


MINIMUM QUALIFICATIONS
• At least 1 year of heavy call center experience involving strict attendance and schedule adherence requirements.
• Ability to type at least 35 words per minute accurately and maintain detailed customer and patient records.
• Reliable transportation and ability to work onsite throughout training and maintain the permanent Monday–Friday, 11:30 AM–8:00 PM schedule.


CORE TOOLS & SYSTEMS
• Customer and patient management information systems
• Prescription status and refill systems
• Medication delivery scheduling workflows
• Insurance verification and billing information
• Electronic progress notes and referral documentation
• Inbound and outbound call systems


PREFERRED SKILLS
• Strong customer service, communication, and telephone skills.
• Ability to manage detailed information accurately in a high-volume call center environment.
• Ability to recognize clinical concerns and escalate them to the appropriate pharmacy or nursing team.


LEGAL NOTICE
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy