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Internship Remote Inbound Customer Service Representative Jobs in Addison, IL

Travel by Tilly

Remote Customer Service

Franklin Park, IL ยท Remote

$16 - $21.75/hr

Remote Customer Service Rep Were looking for a creative and detail-oriented remote customer service rep to join our growing travel team. This fully remote position is ideal for someone who loves ...

Taylortravelsco

Customer service representative

Chicago, IL ยท Remote

$16.50 - $22.50/hr

Remote Travel Specialist As a Remote Travel Specialist, you will be an essential part of our team ... A background in customer service, ideally within travel, tourism, or hospitality. High attention to ...

New

Rise25

Customer Service Representative

Chicago, IL ยท Remote

$16.50 - $22.25/hr

Rise25 is looking for a Customer Service Representative to monitor and respond to client emails at ... This position is remote and self-paced. You can work from anywhere with a good Internet connection.

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How much do internship remote inbound customer service representative jobs pay per hour?

As of May 29, 2026, the average hourly pay for internship remote inbound customer service representative in Addison, IL is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Internship Remote Inbound Customer Service Representative, and why are they important?

To thrive as an Internship Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency is typically expected. Patience, active listening, and adaptability are vital soft skills for building rapport and handling challenging customer interactions. These skills and qualities are crucial to providing effective customer support, ensuring customer satisfaction, and maintaining smooth remote operations.

What are some common challenges faced by remote inbound customer service interns, and how can they be effectively managed?

Remote inbound customer service interns often face challenges such as staying motivated while working independently, managing time effectively, and handling a high volume of customer inquiries without in-person team support. To overcome these, it's helpful to establish a structured daily routine, actively participate in virtual team meetings, and make use of internal communication tools to seek guidance when needed. Most companies provide extensive training and regular check-ins to ensure interns feel supported and connected, which can greatly enhance success in the role.

What is an Internship Remote Inbound Customer Service Representative?

An Internship Remote Inbound Customer Service Representative is an entry-level position where interns work from home to handle incoming customer inquiries via phone, chat, or email. Their main role is to assist customers with questions, resolve issues, and provide information about products or services in a professional and friendly manner. This internship helps individuals gain practical experience in customer service, develop communication skills, and learn how to use customer relationship management (CRM) tools, all while working remotely.

What is the difference between Internship Remote Inbound Customer Service Representative vs Remote Call Center Agent?

AspectInternship Remote Inbound Customer Service RepresentativeRemote Call Center Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, internship setting, supervisedRemote, full-time or part-time, supervised
Industry UsageCustomer service, retail, tech supportTelecommunications, retail, tech support
Search IntentInternship opportunities, entry-level customer service rolesCustomer support, inbound call handling

The main difference is that an Internship Remote Inbound Customer Service Representative is an entry-level, supervised internship position focused on gaining experience, while a Remote Call Center Agent typically works full-time or part-time handling inbound calls in a professional setting. Both roles require similar credentials and are used across various industries, but internships are geared toward skill development and career exploration.

What are popular job titles related to Internship Remote Inbound Customer Service Representative jobs in Addison, IL? For Internship Remote Inbound Customer Service Representative jobs in Addison, IL, the most frequently searched job titles are:
What job categories do people searching Internship Remote Inbound Customer Service Representative jobs in Addison, IL look for? The top searched job categories for Internship Remote Inbound Customer Service Representative jobs in Addison, IL are:
What cities near Addison, IL are hiring for Internship Remote Inbound Customer Service Representative jobs? Cities near Addison, IL with the most Internship Remote Inbound Customer Service Representative job openings:
Internship Remote Inbound Customer Service Representative jobs near you
Associate Customer Service Representative

Associate Customer Service Representative

Addison Group

Chicago, IL โ€ข On-site, Remote

$21.50/hr

Contractor

Medical, Dental, Vision, Retirement

Posted yesterday

Job description

Job Title:

Associate Customer Service Representative

Location (city, state):

Chicago, IL

Industry:

Distribution

Pay:

$21.50/hour

Benefits:

This position is eligible for medical, dental, vision, and 401(k).


About Our Client:

Addison Group is hiring an Associate Customer Service Representative for one of our manufacturing and distribution clients. This role supports a growing customer service team focused on delivering reliable, high-quality support to customers and internal partners.


Job Description:


Contract-to-hire opportunity for a motivated and energetic customer service professional to work in a fast-paced call center environment. The role offers potential for permanent hire to continually support the sales teams with customer satisfaction.


Key Responsibilities:

  • Manage a high volume of inbound customer calls while maintaining strong service standards
  • Enter, update, and maintain customer orders within an ERP system
  • Provide order status updates, shipment tracking, and proof of delivery
  • Respond to inquiries regarding returns, credits, invoices, and basic account information
  • Act as a first point of contact for common product-related questions
  • Resolve order discrepancies and customer concerns efficiently
  • Process documentation requests, credit/debit memos, and occasional credit card payments
  • Meet performance metrics and support additional duties as assigned

Qualifications:

  • Minimum of 1 year of customer service experience in a call center environment
  • Strong retail customer service experience with phone-based support will be also considered
  • Manufacturing, distribution, or product-based industry experience preferred
  • High school diploma or equivalent required
  • Proficiency with Microsoft Office (Excel, Teams); CRM or ERP experience preferred
    • SAP experience and using a chat feature is a plus
  • Strong computer skills and ability to navigate multiple systems
  • Demonstrated job stability and comfort with phone-based customer service
  • Positive attitude, strong communication skills, and dependable work ethic

Additional Details:

  • Start Dates: 6/15 or 6/22
  • Hours: Call center operates 7:00 AM โ€“ 7:00 PM
    • Shift start times may vary (7:30 AM, 8:00 AM, 8:30 AM, 9:00 AM, or 9:30 AM)
  • Work Environment is REMOTE Monday and Friday, onsite Tues, Wed and Thurs


Perks:

  • Company likes to hire from within
  • Opportunity for long-term employment
  • Consistent scheduling options
  • Training on systems and processes
  • Collaborative, professional work environment

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.


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