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Internship Remote Inbound Customer Service Representative Jobs in Ohio

Ver-A-Fast

Remote Customer Service Agent

Rocky River, OH · Remote

$14.50 - $19.25/hr

We offer a variety of opportunities, but currently we are contracting for inbound customer service and outbound customer service calls. Flexible day, evening and weekend shifts available. Agents need ...

Ver-A-Fast

Remote Customer Service Agent

Rocky River, OH · On-site +1

$14.50 - $19.25/hr

We offer a variety of opportunities, but currently we are contracting for inbound customer service and outbound customer service calls. Flexible day, evening and weekend shifts available. Agents need ...

CFS

Customer Service Representative

Dublin, OH · Remote

$38K - $41K/yr

Customer Service Representative SALARY: $38,000 to $41,000, DOE SUMMARY: Providing excellent customer service to contract holders, ensuring professional and efficient service. DUTIES AND ...

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote ... Inbound and outbound calling to schedule new appointments * Client policy reviews and new ...

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote ... Inbound and outbound calling to schedule new appointments * Client policy reviews and new ...

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote ... Inbound and outbound calling to schedule new appointments * Client policy reviews and new ...

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote ... Inbound and outbound calling to schedule new appointments * Client policy reviews and new ...

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All JobsInbound Customer Service Representative JobsInternship Remote Inbound Customer Service Representative JobsInternship Remote Inbound Customer Service Representative Jobs in Ohio

Internship Remote Inbound Customer Service Representative information

What is the difference between Internship Remote Inbound Customer Service Representative vs Remote Call Center Agent?

AspectInternship Remote Inbound Customer Service RepresentativeRemote Call Center Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, internship setting, supervisedRemote, full-time or part-time, supervised
Industry UsageCustomer service, retail, tech supportTelecommunications, retail, tech support
Search IntentInternship opportunities, entry-level customer service rolesCustomer support, inbound call handling

The main difference is that an Internship Remote Inbound Customer Service Representative is an entry-level, supervised internship position focused on gaining experience, while a Remote Call Center Agent typically works full-time or part-time handling inbound calls in a professional setting. Both roles require similar credentials and are used across various industries, but internships are geared toward skill development and career exploration.

What are the key skills and qualifications needed to thrive as an internship remote inbound customer service representative?

To thrive as an Internship Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency is typically expected. Patience, active listening, and adaptability are vital soft skills for building rapport and handling challenging customer interactions. These skills and qualities are crucial to providing effective customer support, ensuring customer satisfaction, and maintaining smooth remote operations.

What are some common challenges faced by remote inbound customer service interns, and how can they be effectively managed?

Remote inbound customer service interns often face challenges such as staying motivated while working independently, managing time effectively, and handling a high volume of customer inquiries without in-person team support. To overcome these, it's helpful to establish a structured daily routine, actively participate in virtual team meetings, and make use of internal communication tools to seek guidance when needed. Most companies provide extensive training and regular check-ins to ensure interns feel supported and connected, which can greatly enhance success in the role.

What is an internship remote inbound customer service representative?

An Internship Remote Inbound Customer Service Representative is an entry-level position where interns work from home to handle incoming customer inquiries via phone, chat, or email. Their main role is to assist customers with questions, resolve issues, and provide information about products or services in a professional and friendly manner. This internship helps individuals gain practical experience in customer service, develop communication skills, and learn how to use customer relationship management (CRM) tools, all while working remotely.
What are the most commonly searched types of Remote Inbound Customer Service Representative jobs in Ohio? The most popular types of Remote Inbound Customer Service Representative jobs in Ohio are:
What cities in Ohio are hiring for Internship Remote Inbound Customer Service Representative jobs? Cities in Ohio with the most Internship Remote Inbound Customer Service Representative job openings:
Internship Remote Inbound Customer Service Representative jobs near you

Healthcare Customer Service Representative

APS Medical

Toledo, OH • On-site, Remote

$16 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Pay: $16 - 17 an hour
Fully Remote • Weekends Off • Opportunities for Growth • First and Second Shift Available
APS Medical Billing, located in Toledo Ohio, is seeking experienced Call Center Representatives to join our billing team. Beginning service in 1960, APS has grown into one of the premier billing companies, currently billing for over 250 total client locations throughout the United States.
Responsibilities
  • Handle high-volume inbound calls from patients regarding bills, EOBs, set up payment plans, etc.
  • Resolve patient inquiries regarding billing in a fast-paced environment

Qualifications
  • Customer service experience
  • Call center experience
  • Medical insurance/billing knowledge (preferred)
  • Data entry Must be able to input data quickly and accurately
  • Knowledge of Microsoft Excel and Word
  • Ability to multitask on tasks between calls

Benefits Package includes
  • Paid Time Off
  • Medical plan
  • Health Savings Account
  • Alight Personal Health Care Advisor
  • Dental, Vision, Life Insurance, 401K
  • Paid holidays
  • EAP - Employee Assistance Program

We are an Equal Opportunity Employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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