Internship Remote Customer Experience Analyst Jobs in Appleton, WI

We exist to help people achieve financial clarity. At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they've been given.
At our core, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our clients. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today-and tomorrow.
Job Summary
Ensures the accuracy, integrity, and appropriate accounting treatment of financial data supporting accounting, reporting, and operational processes across Controller & Treasury. Performs analysis, validation, reconciliation, and process support activities while partnering across Accounting, Operations, Financial Controls, and Technology teams to support accurate reporting, effective controls, and continuous improvement efforts. Serves as a key partner in aligning business activities, operational processes, and financial reporting outcomes across multiple stakeholders.
**We are open to candidates working remotely anywhere across the United States.

Job Responsibilities and Duties

• Facilitates accounting, reporting, and operational processes by ensuring financial data is accurately processed,validated, and reflected in financial reporting and downstream activities.
• Executes classification, transformation, reconciliation, and reporting of financial transactionsin accordance withaccounting standards, regulatory requirements, and internal policies.
• Delivers financial, regulatory, management, and operational reporting activities by analyzing data, researching issues,validatinginformation, and partnering with stakeholders to improve reporting efficiency, data quality, and process effectiveness.
• Support audits, regulatory examinations, and internal control activities by preparing documentation,validatinginformation, and ensuring compliance with established requirements.
• Identifyand implement opportunities to improve efficiency, data quality, reporting effectiveness, and operational performance through process simplification, standardization, and automation.
• Establishes financial risk management through execution of controls, identification and escalation of risks, and maintenance of documentation supporting audit readiness and compliance.
• Analyze financial and operational data toidentifytrends, exceptions, variances, and opportunities to improve reporting accuracy, process effectiveness, and control execution. Monitor andvalidatedata quality, investigate discrepancies, perform root-cause analysis, and partner with stakeholders to improve the reliability and integrity of information used in reporting and decision-making.
• Models Thrivent's leadership competencies - Model the Way, Rally the Team, and Deliver Outcomes.
• Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients.Shapes and/or supports a culture thatrepresentsthe Thrivent purpose, promise and values, ensuring that Thrivent's trust and reputation remain strong with its clients.

Job Qualifications

Required:

• Bachelor's degree in Accounting, Finance, Business, Information Systems, Management Information Systems, Information Technology or related field, or equivalent work experience.
• 3+ years of relevant experience in accounting, finance, operations, or systems-related roles.
• Demonstrated ability to analyze data, perform reconciliations, and resolve issuesimpactingfinancial processes, reporting, controls, and operational effectiveness.
• Proficiencywith Microsoft Office tools (e.g., Excel),SQLand experience working with financial or operational systems.
• Effective communication and collaboration skills, withabilityto work across teams and explain concepts clearly.
• Strong analytical, problem-solving, and organizational skills, with attention to detail and ability to manage multiple priorities.
• Proven ability to act as a subjectmatter expert and manage shifting priorities whilemaintainingaccuracy and meeting deadlines.
• Working knowledge of accounting principles and financial processes,sharefindings and recommendations including general ledger and financial reporting concepts.

Preferred:

• Experience working in a financial services or large corporate environment with complex financial processes.
• Experience supporting financial reporting,audit, or regulatory processes. Familiarity with financial systems, data tools, or reporting platforms.
• Progress towardorinterest in relevant professional certifications CPA, CMA, MBA, IIBA-CBAP, IIBA-CCBA.
• Exposure to process improvement or continuous improvement initiatives.

Additional Information

• This position is a full-time remote opportunity.
• Employees who reside within the designated geographic range may be required to work on-site based on business needs and at the manager's discretion

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Pay Transparency

Thrivent's long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $70,434.00 - $95,294.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important.

Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits.

The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent's plans/policies are subject to change at any time at Thrivent's discretion.

Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.

Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email tohuman.resources@thrivent.comor call800-847-4836and request Human Resources.

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