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Internship Remote Chat Support Jobs in Racine, WI

Virtual Teacher

Milwaukee, WI · On-site +1

$44K/yr

As a remote-friendly company, Imagine Learning offers flexible work arrangements across the U.S ... As a Virtual Teacher, you will deliver exceptional academic support through our student support ...

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Internship Remote Chat Support information

See Racine, WI salary details

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How much do internship remote chat support jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for internship remote chat support in Racine, WI is $15.72, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $17.36 per hour, depending on experience, location, and employer.

What is an Internship Remote Chat Support position?

An Internship Remote Chat Support position is an entry-level role where interns assist customers or clients via online chat platforms from a remote location. The primary responsibilities include responding to inquiries, troubleshooting issues, and providing information about products or services in real-time. This position is ideal for gaining customer service experience, improving communication skills, and learning how to handle various support scenarios, all while working from home. Interns typically receive guidance and training from supervisors or experienced support agents. The role may also involve documenting interactions and escalating complex issues to higher-level staff.

What are some common challenges faced in a remote chat support internship, and how can I overcome them?

One common challenge in a remote chat support internship is maintaining clear and professional communication despite not interacting face-to-face. Interns may also encounter difficulties managing multiple chats simultaneously, especially during peak times. To overcome these challenges, it's important to develop strong written communication skills, stay organized, and utilize available resources or templates provided by your team. Regular check-ins with supervisors and active participation in team meetings can also help you stay connected and receive feedback for improvement.

What are the key skills and qualifications needed to thrive as an Internship Remote Chat Support, and why are they important?

To thrive as an Internship Remote Chat Support, you need strong written communication skills, attention to detail, and a basic understanding of customer service principles, often supported by a high school diploma or ongoing college education. Familiarity with live chat platforms, CRM systems, and ticketing tools such as Zendesk or Intercom is typically expected. Patience, active listening, and problem-solving skills help you stand out by ensuring positive and efficient customer interactions. These skills are vital to provide timely, accurate support and maintain customer satisfaction in a remote, digital environment.

What is the difference between Internship Remote Chat Support vs Customer Service Representative?

AspectInternship Remote Chat SupportCustomer Service Representative
CredentialsMinimal; often students or entry-levelHigh school diploma or equivalent; some roles may require experience
Work EnvironmentRemote, online chat platformRemote or in-office, phone and chat support
Employer & Industry UsageTech, e-commerce, service sectorsRetail, telecom, finance, various industries
Search & Comparison IntentEntry-level, training, internship opportunitiesCustomer support, client interaction, full-time roles

Internship Remote Chat Support typically involves entry-level, temporary roles focused on online chat assistance, often for students or those seeking experience. Customer Service Representatives may handle multiple communication channels and often work in full-time positions. Both roles are essential for customer engagement but differ mainly in experience level, duration, and scope of responsibilities.

What are the most commonly searched types of Remote Chat Support jobs in Racine, WI? The most popular types of Remote Chat Support jobs in Racine, WI are:
What are popular job titles related to Internship Remote Chat Support jobs in Racine, WI? For Internship Remote Chat Support jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Internship Remote Chat Support jobs in Racine, WI look for? The top searched job categories for Internship Remote Chat Support jobs in Racine, WI are:
What cities near Racine, WI are hiring for Internship Remote Chat Support jobs? Cities near Racine, WI with the most Internship Remote Chat Support job openings:
Virtual Teacher

Virtual Teacher

Imagine Learning

Milwaukee, WI • On-site, Remote

$44K/yr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 hours ago


Imagine Learning rating

8.4

Company rating: 8.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

66th of 202 rated software companies


Job description


Imagine Learning has a high need for state certified teachers in the following subjects:

  • ID - Electives, World Languages, Core
  • ME: Health, electives
  • FL - Computer Science and Business
  • TN - CTE
  • TX - CTE and Healthcare/Health Sciences
  • MN - World Language
  • CA - Healthcare/Healthcare Science
  • Health Science, Engineering, Criminal Justice, Chinese

***Imagine Learning is accepting applications for year-round Virtual Teachers.  Apply today for consideration!***

Great Purpose. Great People. Great Opportunities.

At Imagine Learning, we Empower Potential - in students, educators, and each other. As the leading provider of digital-first K–12 curriculum solutions, we’re committed to igniting learning breakthroughs that spark curiosity, creativity, and confidence. Every day, our team designs innovative tools that help educators personalize instruction and engage students in meaningful ways. We’re shaping the future of learning through our Curriculum-Informed AI™ approach - technology that understands instructional context, respects educator judgment, and transforms how teachers personalize learning at scale to unlock each student’s potential. Together, we’re reimagining what’s possible and transforming education.

That same spirit of innovation and purpose drives our team culture. At Imagine Learning, you’ll find opportunities for meaningful work, continuous growth, and connection with passionate colleagues who care deeply about making a difference. We celebrate collaboration, embrace change, and believe in lifelong learning - for our students and ourselves.

As a remote-friendly company, Imagine Learning offers flexible work arrangements across the U.S. and internationally. Most of our U.S.-based employees work from home or on a hybrid schedule at one of our office locations in Tempe, AZ (HQ), Austin, TX, Petaluma, CA, Rock Rapids, IA, or Bloomington, MN.

Imagine Your Impact.

As a Virtual Teacher, you will deliver exceptional academic support through our student support model that provides student-centered monitoring, coaching, mentoring, and teaching. Your teaching experience in your specific subject area, along with your proficiency in technology will support your success in this dynamic role. As a Virtual Teacher you are responsible for assisting students academically with concept comprehension synchronously and/or asynchronously via live chat, phone, email, and virtual conferencing technology. You will be grading student assignments and communicating with parents, school administration and clients to ensure student success. 

For more information on what it’s like to work at Imagine Learning, including our culture, benefits, and products, visit us HERE.

To learn more about a typical applicant journey at Imagine Learning, click HERE.

Position Type: We hire regularly both full-time and part-time Virtual Teachers.

Schedule: Our Virtual Teachers work between the hours of 7 a.m. and 7 p.m. local time Monday through Friday, with the opportunity to work year-round.

Compensation: Base pay is anticipated to be between $20.50 and $22.00 per hour, or $44,948 and 45,760 annually. Eligible employees may also receive incentive/commission/annual bonus pay based on individual and/or company performance. Compensation may vary based on factors such as, but not limited to, individual skills, experience, training, education/certifications, geographic location, internal equity, and local market conditions.

Location: In this US-based position your location will be remote.

Benefits: Imagine Learning provides a comprehensive benefits program to eligible employees, including:

Imagine Learning provides a comprehensive benefits program to eligible employees, including

  • 401k plan with a company match
  • Paid holidays
  • Paid sick leave
  • Access to on-demand mental health resources
  • Employee and social media referral bonuses
  • A wide variety of professional development programs
  • Work from home opportunities that foster work/life balance

Full-time and partial full-time employees may also be eligible for:

  • Multiple health, dental, and vision plans, including medical plans with zero employee premiums
  • 16 paid holidays, which include 2 floating holidays and a winter shutdown from Christmas Eve through New Year’s Day
  • Paid Time Off
  • Comprehensive maternity and fertility/family building benefits
  • Paid bonding leave when a new child joins your family
  • Life and short and long-term disability insurance
  • Pre-tax savings plans
  • Paid volunteer time off
  • Tuition reimbursement

Envision Your Experience.

In this role you’ll have the opportunity to:

  • Provide academic guidance and support for students enrolled in online courses.
  • Orient students to their coursework, clearly communicating virtual course participation requirements and enforcing academic integrity guidelines.
  • Augment course content in the form of remediation, modification, and enrichment by choosing and implementing appropriate learning strategies.
  • Prepare for and facilitate synchronous instructional sessions delivered in an online learning platform.
  • Conduct 1 to1 tutoring sessions through web conferencing and virtual white board technologies.
  • Successfully implement accommodations and modifications as required by individual education plans.
  • Successfully complete required department onboarding training.
  • Contribute professional expertise to curriculum support and professional learning communities.
  • Communicate with parents, school administrators, and associated partnering clients as needed.
  • Maintain active educator licenses, clearances, and required credentials.
  • Respond to instructional leadership in a timely manner.
  • Maintain a high degree of professionalism in all interactions.
  • Other duties, as assigned.

Share Your Expertise.

Experience, education, and qualifications essential for success in this role, include:

  • You must have access to a computer, high-speed internet, and phone connection.
  • Teacher certification is a firm requirement.
  • At least 3 years of experience as a teacher.
  • Willingness and ability to obtain additional certifications, upon request
  • Willingness and ability to obtain a fingerprint clearance card within the first two weeks of employment.
  • Technically proficient in Microsoft Outlook, Word, Excel, PowerPoint, and the ability to learn new technology and online systems quickly.
  • Strong interpersonal, communication, and relationship building skills, with the ability to engage and influence a positive outcome. 
  • Self-motivated, conscientious, and internally driven to achieve excellence. 
  • Detail oriented, with excellent organization and documentation skills. 
  • Student focused, with the ability to empower learning across a diverse population. 
  • Exceptional time management and organizational skills, with the ability to manage and meet deadlines for multiple simultaneous projects.
At Imagine Learning, we believe our work is strongest when people feel respected, supported, and encouraged to contribute their unique perspectives. We strive to create a welcoming workplace where employees can learn from one another, grow together, and build educational experiences that reflect the world of our learners.

To all recruitment agencies: Imagine Learning does not accept agency resumes. Please do not submit candidates for consideration via our online application system, to Imagine Learning employees, or to any other organization location. Imagine Learning is not responsible for any fees related to unsolicited resumes.


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About Imagine Learning

Sourced by ZipRecruiter

At Imagine Learning we ignite learning breakthroughs. It drives everything we do. We innovate together to support educators in creating those special moments when students experience the joy of learning at its best.

Industry

E-learning

Company size

1,001 - 5,000 Employees

Headquarters location

Scottsdale, AZ, US

Year founded

2004