ZipRecruiter

Log In

2

Internship Remote Apple Support Jobs in Florida (NOW HIRING)

next page

Showing results 1-20

All JobsApple Support JobsInternship Remote Apple Support JobsInternship Remote Apple Support Jobs in Florida

Internship Remote Apple Support information

What is an internship remote Apple Support?

Internship Remote Apple Support positions are entry-level roles at Apple where interns work remotely to assist customers or internal teams with Apple products and services. These internships typically involve troubleshooting technical issues, responding to customer inquiries, and providing guidance on the use of Apple devices and software. Interns gain valuable experience in customer service, technical support, and communication while working from home. These roles are ideal for students or recent graduates interested in technology and customer support, offering insights into Apple's operations and potential pathways for future employment.

What are the key skills and qualifications needed to thrive as an internship remote Apple Support?

To thrive as an Internship Remote Apple Support, you need a solid understanding of Apple products, basic troubleshooting skills, and strong communication abilities, often supported by current enrollment in a relevant academic program. Familiarity with Apple's support platforms, ticketing systems, and remote assistance tools is typically required. Excellent problem-solving, patience, and customer service skills help interns stand out when assisting users remotely. These skills and qualities are essential for delivering effective technical support, ensuring customer satisfaction, and building a foundation for future roles in tech support.

What are some common challenges faced by interns in a remote Apple Support role, and how can they be addressed?

Interns in a remote Apple Support role often face challenges such as building rapport with customers virtually, managing time effectively in a home environment, and staying updated with Apple's rapidly evolving products and services. To overcome these, it's important to proactively communicate with your team, utilize Apple's training resources, and set a structured daily routine. Regular check-ins with mentors and participation in team meetings can also help interns feel connected and supported while developing their technical and customer service skills.

What are the most commonly searched types of Remote Apple Support jobs in Florida?

The most popular types of Remote Apple Support jobs in Florida are:

What cities in Florida are hiring for Internship Remote Apple Support jobs?

Cities in Florida with the most Internship Remote Apple Support job openings:

Internship Remote Apple Support jobs near you

Virtual Health Systems Administration and Support

Bristol Bay Native Corporation

Jacksonville, FL • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Key responsibilities

  • Support the installation, upgrade, monitoring, and documentation of Virtual Health System hardware and software.

  • Serve as the primary point of contact for virtual health hardware and software support matters at NHJ and Branch Health Clinics.

  • Organize and deliver training for staff and providers on platform registration, scheduling, template management, and billing compliance.

Job description

Vista Defense Technologies, LLC is a Government Consulting and Contracting firm supporting missions throughout the world. VDT is seeking a Virtual Health Systems Administration and Support to join our team. The Virtual Health Systems Administration and Support's role is to support the IT Team's ongoing mission at Jacksonville, FL.
The Employee shall provide Virtual Health System Administration and support for the installation, upgrade and monitoring of software and hardware related to the Virtual Health System platform. The Employee shall serve as the central POC for all NHJ and Branch Health Clinics virtual health hardware and software support matters. The Employee shall perform the following tasks:
What You'll Do:
Installation, upgrade, monitoring, SOP documentation, and training for VH platforms.
Develop, maintain, and regularly update Standard Operating Procedures (SOPs) for all Virtual Health hardware setups, software configurations, network troubleshooting, and administrative workflows.
Apply Security Technical Implementation Guides (STIGs) to all Cisco codec endpoints and DX80 devices.
Staff & Provider Training
Organize initial and sustainment training for onsite and remote staff. Topics include platform registration, booking, template management, and mandatory coding/billing compliance.
  • Responsible for the management of Wi-Fi network implemented for virtual video visits platform.
  • Functions may include monitoring network capacity and performance, diagnosing and resolving network problems.
  • Design, Oversee, and administer MDM services (MobileIron), including Apple Business Management and Apple Care. Maintain Apps/Books secure tokens and MDM certificates. Solutions to include account management creating & sustaining database.
  • Responsible for the design, oversight, and administration of Mobile Device Management services to include Apple Business Management and Apple Care.
  • Administration overhead: Maintain device/equipment such as iPhones, iPads, laptops, PCs, etc. in support of VH operations. Responsible for inventory, equipment deployment, device configuration, software installs, and all related IT functional tasks.
  • Administer and customize Global Med Cart systems. Manage Tele-Critical Care (Bernoulli or approved successor) and conduct routine maintenance/log extraction for ICU TCC devices via Cisco Webex.
  • Manage and close service request tickets in ServiceNow. Update and maintain the Virtual Health web page. Provide technical assistance to users to minimize operational disruptions.
  • Provide monthly leadership status reports. Virtual Health web page management and other duties as required relating to newly introduced virtual health modalities.
  • Provides technical assistance to current and potential virtual health users to minimize disruptions of operations.
  • Evaluates impacts of new technologies on current systems and policies. Assesses performance and effectiveness of new or substantially modified systems.

Additional Duties:
  • Serve as the primary contact for scheduling and providing Virtual Health training at NH Jacksonville.
  • Organize and provide initial and sustainment training for onsite providers, hospital staff, BHC clinics, remote users & patients; training to include registration, connecting to the Virtual Health platforms, scheduling, booking, template management in the virtual health platform, coding and billing requirements for virtual health visits to ensure compliance.
  • Participate in Virtual Health platform team planning sessions for the effective deployment of telehealth capabilities DoD wide.
  • Travel may be required as needed to support outlying clinics.

What You Bring:
  • T3 Background Investigation
  • Current CompTIA Security + certification

What We Offer:
VDT offers a competitive benefits package to include: paid holidays, paid time off including sick and vacation leave, medical, dental and vision insurance, flexible spending accounts, short and long term disability, company paid life insurance, 401(k) with a company match and discretionary profit sharing and tuition reimbursement

Apply