Internship Power Grid Jobs in Georgia (NOW HIRING)

The part-time clerk position provides support for Shared Financial Services, led by the Accounts Receivable Supervisor. The interns serve as a departmental liaison with internal and external customers and contribute to the shared department responsibility of the daily management of general mailboxes, AR processes, and assisting in any special projects as they arise.

DUTIES AND RESPONSIBILITIES:

 Provides daily internal and external customer support via the SFS call-in number

Provides daily internal and external customer support via management of departmental general mailboxes

Using critical thinking skills and full engagement, provides process improvement feedback to management on an ongoing basis

Assist the AR Analyst with Discrepancies for dispute case creation to route to sales expeditiously for review and processing and processing the adjustment requests if dispute case is approved by Sales.

Manage dedicated mailboxes as assigned (POD)

Back up assistance with the ARM (Accounts Receivable Management), Debit Memo, and Chargeback Reply emails.

Research and code current discrepancies while charging back customers for invalid deductions

Obtain documentation and additional information from customers or sales to support customer payment deductions

Other duties/projects as assigned

 QUALIFICATIONS AND EXPERIENCE REQUIREMENTS:

High School diploma required 

Must have good organizational skills and be able to work independently

Demonstrate effective written and verbal communication skills

Ability to work well in a team environment

Strong proficiency in Microsoft Office (Excel experience a plus)

Well organized and capable of effective multi-tasking

Energetic and passionate with a flexible spirit