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Internship Operational Technology Engineer Jobs in Florida

Visit our Institutional Page About the Team The IT team is the operational backbone of Nubank ... About the Role As a Staff IT Engineer - Service Management, you will own and evolve Nubank ...

... Operational Alert solutions are leading the cybersecurity market toward a more secure approach of ... As a Special Projects IT Engineer you are responsible for but not limited to: * Diagnose and ...

... Operational Alert solutions are leading the cybersecurity market toward a more secure approach of ... As a Special Projects IT Engineer you are responsible for but not limited to: * Diagnose and ...

WHAT YOU'LL DO The Onsite AV/IT Engineer will work in partnership with the Customer, management ... Partner with local and remote teams to support daily operations, service requests, and enterprise ...

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Internship Operational Technology Engineer information

What does an internship operational technology engineer do?

An Internship Operational Technology (OT) Engineer assists with the management and maintenance of systems that control industrial operations, such as manufacturing equipment, energy grids, or transportation networks. Interns typically help with tasks like monitoring and troubleshooting OT systems, ensuring cybersecurity protocols are followed, and supporting the integration of new technologies. They work under the guidance of senior engineers and may participate in projects that optimize operational efficiency and safety. This role is ideal for students or recent graduates with an interest in industrial automation, control systems, and the intersection of IT and engineering.

What types of projects can an internship operational technology engineer expect to work on, and how do these contribute to their professional development?

As an Internship Operational Technology Engineer, you will typically work on projects involving automation systems, industrial networks, and the integration of hardware and software in manufacturing or industrial settings. Interns often assist with configuring PLCs, troubleshooting network issues, and supporting system upgrades under the guidance of experienced engineers. These hands-on experiences enhance your technical skills, expose you to industry-standard tools, and foster collaboration with multidisciplinary teams, all of which are valuable for future roles in OT engineering or related fields.

What are the key skills and qualifications needed to thrive as an internship operational technology engineer, and why are they important?

To thrive as an Internship Operational Technology Engineer, you need a basic understanding of industrial automation, control systems, and a relevant engineering background such as electrical or computer engineering. Familiarity with PLC programming, SCADA systems, and cybersecurity fundamentals is typically required, along with knowledge of industry standards and protocols. Strong problem-solving abilities, attention to detail, and effective teamwork and communication set top candidates apart. These skills are vital for supporting safe, reliable, and innovative operations within complex industrial environments.

What is the difference between Internship Operational Technology Engineer vs Operational Technology Engineer?

AspectInternship Operational Technology EngineerOperational Technology Engineer
CredentialsEnrolled in or recent graduate of relevant engineering or IT programBachelor's or higher in engineering, IT, or related field; certifications may be preferred
Work EnvironmentInternship setting, supervised, learning-focusedFull-time professional role, responsible for system maintenance and troubleshooting
Industry UsageUsed in industrial, manufacturing, and energy sectors for trainingOperational roles in same sectors, responsible for system operation

The main difference is that an Internship Operational Technology Engineer is a training position for students or recent graduates, focusing on learning and gaining experience. An Operational Technology Engineer is a full-time professional responsible for managing and maintaining operational systems. Internships serve as a stepping stone toward a full engineering role in the industry.

What are the most commonly searched types of Operational Technology Engineer jobs in Florida?

The most popular types of Operational Technology Engineer jobs in Florida are:

What cities in Florida are hiring for Internship Operational Technology Engineer jobs?

Cities in Florida with the most Internship Operational Technology Engineer job openings:

Staff IT Engineer - Service Management

Nubank

Miami, FL โ€ข On-site

$178K - $267K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 4 days ago


Job description

About Nu
Nu is the leading digital bank in Latin America, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers' complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu's impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company's Most Innovative Companies, and Forbes World's Best Banks.
Visit our Institutional Page
About the Team
The IT team is the operational backbone of Nubank's internal infrastructure. As the company scales, we're building the service management foundations that let engineering teams move faster with more confidence - turning IT operations into a strategic advantage, not just a support function.
About the Role
As a Staff IT Engineer - Service Management, you will own and evolve Nubank's IT Service Management (ITSM) practice end to end. You'll design and implement processes, tools, and governance that keep our internal services reliable, auditable, and efficient, enabling engineering teams to focus on high-impact work while maintaining strong operational controls in a regulated environment.
You'll Be Responsible For
  • Continuing to build and own Nubank's ITSM practice, defining and implementing core ITIL v4 processes: incident, problem, change, service request, and knowledge management.
  • Establishing a service catalog with clearly defined SLAs and OLAs aligned with internal stakeholder expectations.
  • Owning the end-to-end ITSM toolchain (Jira Service Management or equivalent): configuration, workflow design, form logic, SLA rules, and integrations with adjacent systems.
  • Identifying and closing automation gaps - routing, escalation, notifications, and reporting - partnering with engineering teams to reduce manual toil across operations.
  • Defining and tracking operational KPIs (MTTR, SLA compliance, first-contact resolution, change success rate) and building regular reporting cadences for leadership and stakeholders.
  • Establishing a Change Advisory Board (CAB) with structured documentation and approval workflows.
  • Supporting audit and compliance requirements with structured evidence of IT operational controls, essential in a regulated financial environment.
  • Driving ITSM adoption across the organization, creating runbooks, training materials, and documentation that embed service management culture at scale.
We Are Looking For a Person Who Has
Mandatory qualifications
  • 7+ years of experience in IT service management, IT operations, or a related discipline.
  • Deep ITIL v4 expertise; ITIL 4 Foundation or Managing Professional certification strongly preferred.
  • Proven track record of building ITSM practices from scratch or significantly transforming an existing function.
  • Hands-on experience owning and configuring ITSM tooling end-to-end (Jira Service Management, ServiceNow, or equivalent) - not just using it, but designing it.
  • Ability to work cross-functionally in a fast-paced, engineering-led environment, with strong influence-without-authority skills.
  • Strong written and verbal communication, including the ability to present to senior leadership.

Nice-to-have qualifications
  • Experience in fintech, high-growth tech, or other regulated industries.
  • Familiarity with adjacent frameworks: COBIT, ISO 20000, or SRE principles.
  • Experience partnering with Security and/or Platform Engineering teams.
  • Fluent English.
What We Offer
  • Greenfield, high-visibility scope: you'll define what "good" ITSM looks like at Nubank's scale - from zero.
  • Direct exposure to senior leadership across IT and Engineering.

A culture that values ownership and getting foundations right, without bureaucracy for its own sake.
Location
  • Miami, United States
  • Palo Alto, United States
  • Washington DC, United States
Our Benefits
  • Opportunity of earning equity at Nu
  • Medical Insurance
  • Dental and Vision Insurance
  • Life Insurance and AD&D
  • Extended maternity and paternity leaves
  • Nucleo - Our learning platform of courses
  • NuLanguage - Our language learning program
  • NuCare - Our mental health and wellness assistance program
  • 401K
  • Saving Plans - Health Saving Account and Flexible Spending Account
  • Work-from-home Allowance
  • Relocation Assistance Package, if applicable.
Work Model for this Role
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
Location-Specific Disclosures
  • Palo Alto: Total compensation includes base salary, RSUs and benefits. Base salary range: $178,560 - $267,840

Our recruitment process may involve the use of artificial intelligence-enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.