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Internship Microsoft Customer Support Jobs in Indiana

DPDHL

Client Support Specialist

Indianapolis, IN · On-site

$17.25 - $23.25/hr

Position: Second Shift Client Support Specialist Shift: 12:00 pm -; 8:30 pm, Monday-Friday ... customers professionally and courteously. * Basic computer proficiency, including Microsoft Word ...

DPDHL

Client Support Specialist

Indianapolis, IN · On-site

$17.25 - $23.25/hr

First Shift Client Support Specialist Shift: 8:00pm -; 4:30 pm, Monday-Friday; holidays and ... customers professionally and courteously. * Basic computer proficiency, including Microsoft Word ...

DPDHL

Client Support Specialist

Indianapolis, IN · On-site

$17.25 - $23.25/hr

First Shift Client Support Specialist Shift: 8:00pm -; 4:30 pm, Monday-Friday; holidays and ... customers professionally and courteously. * Basic computer proficiency, including Microsoft Word ...

DHL

Client Support Specialist

Indianapolis, IN · On-site

$17.25 - $23.25/hr

Second Shift Client Support Specialist Shift: 12:00 pm - 8:30 pm, Monday-Friday; holidays and ... customers professionally and courteously. * Basic computer proficiency, including Microsoft Word ...

DHL

Client Support Specialist

Indianapolis, IN · On-site

$17.25 - $23.25/hr

First Shift Client Support Specialist Shift: 8:00pm - 4:30 pm, Monday-Friday; holidays and weekends ... customers professionally and courteously. * Basic computer proficiency, including Microsoft Word ...

DHL

Client Support Specialist

Indianapolis, IN · On-site

$17.25 - $23.25/hr

First Shift Client Support Specialist Shift: 8:00pm - 4:30 pm, Monday-Friday; holidays and weekends ... customers professionally and courteously. * Basic computer proficiency, including Microsoft Word ...

Steel Dynamics, Inc.

Finance Internship

Columbia City, IN · On-site

$16.25 - $21.25/hr

Prepare and update spreadsheets, presentations, and reports using Microsoft Office applications ... Evaluate customer credit risk to support sales and collections decisions and assist with related ...

Steel Dynamics, Inc.

Finance Internship

Columbia City, IN · On-site

$16.25 - $21.25/hr

Prepare and update spreadsheets, presentations, and reports using Microsoft Office applications ... Evaluate customer credit risk to support sales and collections decisions and assist with related ...

Steel Dynamics, Inc.

Finance Internship

Columbia City, IN · On-site

$16.25 - $21.25/hr

Prepare and update spreadsheets, presentations, and reports using Microsoft Office applications ... Evaluate customer credit risk to support sales and collections decisions and assist with related ...

Press Ganey

Client Support Specialist

South Bend, IN · On-site

$17.75 - $23.75/hr

Energize the customer relationship: Our clients are our partners. We make their goals our own ... Proficiency with Microsoft Office (Excel, Word, Outlook, etc.) * Ability to handle stressful ...

Press Ganey

Client Support Specialist

South Bend, IN · On-site

$17.75 - $23.75/hr

Energize the customer relationship: Our clients are our partners. We make their goals our own ... Proficiency with Microsoft Office (Excel, Word, Outlook, etc.) * Ability to handle stressful ...

Rhenus Group

Customer Service Representative

Plainfield, IN · On-site

$15.75 - $21.25/hr

... supporting investigations alongside the operations team. * Prepare and maintain customer reports, KPI trackers, meeting minutes, contracts, and operational documentation using Microsoft Excel and ...

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Internship Microsoft Customer Support information

What is an internship in Microsoft Customer Support?

An Internship in Microsoft Customer Support is a temporary position designed for students or recent graduates to gain practical experience working with Microsoft’s customer service teams. Interns typically assist with troubleshooting technical issues, responding to customer inquiries, and learning about Microsoft products and services. The role offers valuable exposure to real-world customer support operations in a leading technology company. Interns may also participate in training sessions, collaborate with experienced professionals, and develop key communication and problem-solving skills. This experience can be a stepping stone to a full-time career in customer support or other roles at Microsoft.

What types of projects and responsibilities can an intern expect in Microsoft Customer Support?

As an intern on Microsoft's Customer Support team, you can expect to work on a variety of projects that involve direct interaction with customers, troubleshooting technical issues, and collaborating with full-time support engineers. Your daily responsibilities may include analyzing customer inquiries, documenting resolutions, and contributing to knowledge base articles. You'll also have the opportunity to participate in team meetings, receive mentorship, and gain exposure to Microsoft's customer-centric culture. This experience helps build both technical and communication skills essential for future roles within the company or the broader tech industry.

What are the key skills and qualifications needed to thrive as an intern in Microsoft Customer Support, and why are they important?

To thrive as an Intern in Microsoft Customer Support, you need strong problem-solving abilities, foundational technical knowledge (such as familiarity with Microsoft products), and enrollment in or recent completion of a relevant degree program. Experience with customer relationship management (CRM) systems, ticketing tools, and basic troubleshooting platforms is typically beneficial. Excellent communication, adaptability, and a customer-centric attitude are standout soft skills for this role. These skills and qualities are crucial to efficiently resolve customer issues, contribute to team success, and ensure a positive user experience.

What is the difference between Internship Microsoft Customer Support vs Internship Technical Support Specialist?

AspectInternship Microsoft Customer SupportInternship Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; some technical knowledgeHigh school diploma or equivalent; technical certifications preferred
Work EnvironmentCustomer service centers, remote supportTechnical support teams, remote or on-site
Employer & Industry UsageMicrosoft, technology industryVarious tech companies, IT service providers
Common Search & Comparison IntentUnderstanding support roles at MicrosoftTechnical troubleshooting roles in support

Internship Microsoft Customer Support focuses on assisting users with Microsoft products, emphasizing customer service skills. Internship Technical Support Specialist involves resolving technical issues, often requiring more technical knowledge. Both roles serve in support environments but differ in technical depth and focus.

What are the most commonly searched types of Microsoft Customer Support jobs in Indiana?

The most popular types of Microsoft Customer Support jobs in Indiana are:

What cities in Indiana are hiring for Internship Microsoft Customer Support jobs?

Cities in Indiana with the most Internship Microsoft Customer Support job openings:

Internship Microsoft Customer Support jobs near you

Client Support Specialist

DPDHL

Indianapolis, IN • On-site

$17.25 - $23.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include: The first line of communication for clients, handling inquiries, questions, and requests through various channels like phone, email, and chat.

Position: Second Shift Client Support Specialist

Shift: 12:00 pm -; 8:30 pm, Monday-Friday; holidays and weekends as needed

Additional Incentives:There are no further incentives available beyond what has been outlined.


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In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience: Microsoft office, WMS, TMS, multiclient warehouse and supply chain experience.

  • Assess and address customer needs to ensure satisfaction and build strong, lasting relationships.
  • Resolve customer complaints efficiently by providing timely, appropriate solutions and alternatives, and following up to ensure complete resolution.
  • Serve as the primary liaison between customers and internal teams like warehouse and transportation.
  • Build and maintain trust with customers through clear, open, and interactive communication.
  • Process and accurately input all customer orders and special shipping requests.
  • Track customer orders and proactively communicate status updates and any changes.
  • Coordinate with the operations team on shipping logistics, order tracking, and inventory availability to ensure seamless delivery.
  • Manage all order-related paperwork and maintain organized files for easy access.
  • Maintain and update a current and accurate procedures manual for all client support processes.
  • Run various reports to check product availability and inventory integrity and identify and resolve variances.
  • Contribute to and participate in initiatives that improve safety, quality, and productivity.
  • Ensure all food safety and quality guidelines are followed in all tasks.
  • Crosstrain in various tasks to provide coverage and assistance to other team members.
  • Demonstrate strong logical thinking and problem-solving skills to analyze situations, troubleshoot issues, and make sound decisions.
  • Effectively manage multiple tasks and prioritize work to meet deadlines in a fast-paced environment.

SECURITY AND SAFETY

  • Adheres to all company security and inventory control procedures.
  • Maintains a secure work environment and reports any safety or security concerns to management immediately.
  • Upholds all warehouse safety and housekeeping standards to ensure a safe workspace for all team members.

QUALIFICATIONS

  • Education: High school diploma or GED required; some college is a plus.
  • Experience: 1-;2 years of customer service experience in a third-party logistics (3PL) environment.

REQUIRED SKILLS

  • Excellent verbal and written communication skills in English.
  • Ability to interact with customers professionally and courteously.
  • Basic computer proficiency, including Microsoft Word and Excel.
  • Preferred: Experience with inventory management systems and/or fluency in Spanish.

PHYSICAL REQUIREMENTS

  • The role requires standing, sitting, and moving intermittently throughout the workday.
  • Must be able to perform focused, detail-oriented work.
  • Requires effective sensory, motor, and manual dexterity skills to perform job duties.

Be part of the world's largest logistics company!DHL Supply Chain hasbeen certified as a Great Place to Work in the US and Canada! Our excellent benefits packages include:

  • Affordable medical, dental, and vision coverage available beginning on your 30thday
  • PTO program for all associates, including paid holidays and vacation
  • 401(k) with generous company match
  • Tuition reimbursement program
  • Excellent training and career advancement opportunities

Grow your skills. Shape your world.

Employment Type: FULL_TIME

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