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Internship Microsoft Customer Support Jobs in Indiana

Microsoft

Metro Construction EHS Manager

South Bend, IN · On-site

$73K - $98K/yr

Ability to meet Microsoft, customer and/or government security screening requirements are required ... trends and support corrective actions. • Experience operating in a multinational or ...

Motorola

$55K - $60K/yr

Relevant IT certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional ... Support * Ability to obtain background clearance as required by government customers * Legal ...

Microsoft

Construction Project Manager

Indianapolis, IN · On-site

$148K - $222K/yr

Represents Microsoft as a safety advocate by establishing risk mitigation metrics, supporting ... Ability to meet Microsoft, customer and/or government security screening requirements are required ...

Zigabyte Corporation

Zigabyte Internship

Saint Joe, IN · On-site

Customer Support * Assess customer business needs and exceed customer expectations * Use critical ... Leverage Microsoft productivity applications such as Outlook, Word, SharePoint, Teams, and Excel to ...

Microsoft

Lead Metro Cost Manager

Indianapolis, IN · On-site

To support our continued growth, transformation, and business goals, we are seeking a strong Lead ... Ability to meet Microsoft, customer and/or government security screening requirements are required ...

Steel Dynamics, Inc.

Sales Internship

Columbia City, IN · On-site

$13.75 - $18.50/hr

Provided for interns living more than 50 miles from their work site, including essential ... Provide exceptional customer support by addressing product availability inquiries, delivery status ...

Steel Dynamics, Inc.

Sales Internship

Columbia City, IN · On-site

$13.75 - $18.50/hr

Provided for interns living more than 50 miles from their work site, including essential ... Provide exceptional customer support by addressing product availability inquiries, delivery status ...

Steel Dynamics, Inc.

Sales Internship

Columbia City, IN · On-site

$13.75 - $18.50/hr

Provided for interns living more than 50 miles from their work site, including essential ... Provide exceptional customer support by addressing product availability inquiries, delivery status ...

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All JobsMicrosoft Customer Support JobsInternship Microsoft Customer Support JobsInternship Microsoft Customer Support Jobs in Indiana

Internship Microsoft Customer Support information

What is an internship in Microsoft Customer Support?

An Internship in Microsoft Customer Support is a temporary position designed for students or recent graduates to gain practical experience working with Microsoft’s customer service teams. Interns typically assist with troubleshooting technical issues, responding to customer inquiries, and learning about Microsoft products and services. The role offers valuable exposure to real-world customer support operations in a leading technology company. Interns may also participate in training sessions, collaborate with experienced professionals, and develop key communication and problem-solving skills. This experience can be a stepping stone to a full-time career in customer support or other roles at Microsoft.

What types of projects and responsibilities can an intern expect in Microsoft Customer Support?

As an intern on Microsoft's Customer Support team, you can expect to work on a variety of projects that involve direct interaction with customers, troubleshooting technical issues, and collaborating with full-time support engineers. Your daily responsibilities may include analyzing customer inquiries, documenting resolutions, and contributing to knowledge base articles. You'll also have the opportunity to participate in team meetings, receive mentorship, and gain exposure to Microsoft's customer-centric culture. This experience helps build both technical and communication skills essential for future roles within the company or the broader tech industry.

What are the key skills and qualifications needed to thrive as an intern in Microsoft Customer Support, and why are they important?

To thrive as an Intern in Microsoft Customer Support, you need strong problem-solving abilities, foundational technical knowledge (such as familiarity with Microsoft products), and enrollment in or recent completion of a relevant degree program. Experience with customer relationship management (CRM) systems, ticketing tools, and basic troubleshooting platforms is typically beneficial. Excellent communication, adaptability, and a customer-centric attitude are standout soft skills for this role. These skills and qualities are crucial to efficiently resolve customer issues, contribute to team success, and ensure a positive user experience.

What is the difference between Internship Microsoft Customer Support vs Internship Technical Support Specialist?

AspectInternship Microsoft Customer SupportInternship Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; some technical knowledgeHigh school diploma or equivalent; technical certifications preferred
Work EnvironmentCustomer service centers, remote supportTechnical support teams, remote or on-site
Employer & Industry UsageMicrosoft, technology industryVarious tech companies, IT service providers
Common Search & Comparison IntentUnderstanding support roles at MicrosoftTechnical troubleshooting roles in support

Internship Microsoft Customer Support focuses on assisting users with Microsoft products, emphasizing customer service skills. Internship Technical Support Specialist involves resolving technical issues, often requiring more technical knowledge. Both roles serve in support environments but differ in technical depth and focus.

What are the most commonly searched types of Microsoft Customer Support jobs in Indiana?

The most popular types of Microsoft Customer Support jobs in Indiana are:

What cities in Indiana are hiring for Internship Microsoft Customer Support jobs?

Cities in Indiana with the most Internship Microsoft Customer Support job openings:

Internship Microsoft Customer Support jobs near you

Call Center Customer Support Specialist (Full time)

Crew Carwash, Inc.

Fishers, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Crew Carwash rating

8.0

Company rating: 8.0 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

83rd of 374 rated vehicle maintenance

Job description

Get on the CREW!
Are you searching for the BEST JOB EVER? Ask anyone, Crew Carwash is famous for our people and how we treat each other! If you want to join a team with amazing benefits and the best coworkers in Indiana, apply today! Check us out!

We are honored to be a Glassdoor's Best Place to Work Recipient for 2024, our 5th year in a row!

Crew Carwash Honored as One of the Best Places to Work in 2024, a Glassdoor Employees' Choice Award Winner - Crew Carwash (click the link to read the news!)

The Customer Support Specialist will provide outstanding customer service to both our internal and external customers by efficiently supporting Crew Carwash’s key customer loyalty programs and processing customer comments and feedback, while working out of our corporate office in Fishers, IN. This position is a fast-paced, high volume role that offers an outstanding opportunity to gain entry into the Crew Carwash Operations team. This person will maintain a positive attitude while fielding in bound calls, handling any issues related to customer service and support overall account maintenance.
Primary Responsibilities
The following responsibilities outline critical aspects of the Customer Support Specialist.
  • Answer and respond to customer phone calls, email communications and field requests professionally and timely (both internal and external)
  • Research and resolve customer issues and follow up when necessary and appropriate
  • Fulfill requests for information and maintain account changes
  • Process customer comments and feedback
    • Agent is the voice for the customer and funnels feedback amp; concerns to the Customer Support Supervisor or Director
  • Perform data entry and database maintenance functions
  • Set-up and administration of Crew’s Fleet Program
  • Administration of Crew’s Fundraising Program
    • Handle phone and email inquiries
    • Process incoming applications amp; qualify organizations non-profit status
    • Preparing fundraiser contract amp; ordering of fundraiser tickets
    • Prepare online fundraisers amp; request check for proceeds earned
  • Process and ship Book amp; Gift Card orders placed on website daily
  • Help with Front Desk/Receptionist coverage
  • Greet guests amp; answering main phone line
  • Sort mail, process Corporate amp; Phone Book/Ticket orders
What do we need from you?
  • Proficient use of Microsoft Office products (particularly Excel)
  • Outstanding communication skills
  • Strong desire to give exemplary service to Crew’s internal amp; external customer
What Can We Offer You? (get ready because it is a lot!)·
· Group health, dental and vision plan
· Education assistance (up to $3,500/year) - Good for undergraduate or graduate study
· Student Loan Payback Program (Up to $1,200/year)
· 401(k) with company match
· PTO - Paid time off plan + 6 paid holidays/year
· Very structured, formal training at all levels
· A uniquely fun and rewarding work environment.
· Fun amp; healthy culture
· FREE carwashes, naturally
· Fantastic Tuition Reimbursement and Student Loan Pay Off Program
· Competitive compensation based on experience
· Incredible training
· Growth potential
· Employee recognition and appreciation events
A position at Crew Carwash is more than just a job, it's a great opportunity for people of all ages and backgrounds.
Your gender, how you pray, your skin color, your hometown, who you love, your disabilities and your age ARE ALL WELCOME here. At CREW Carwash, Crew is our FIRST name and we want you ON THE CREW! All we require is excellence and a dedication to customers and team members!
EOE/DFWP/ADA
Sounds too good to be true right? Well, you will never know if you don’t apply!
We simply can’t wait to meet you and for you to find out what you’re missing in a career. Our recruiting team is ready to share the Crew Culture with you!

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