Account Manager
Chattanooga, TN · On-site
The position is responsible for ensuring contract compliance, workforce management, quality assurance, customer satisfaction, staffing continuity, financial accountability, and operational excellence.
Account Manager
Chattanooga, TN · On-site
The position is responsible for ensuring contract compliance, workforce management, quality assurance, customer satisfaction, staffing continuity, financial accountability, and operational excellence.
Workforce Supervisor
Knoxville, TN · On-site
$21/hr
Not only do we guarantee a strong and qualified pool of candidates to meet hiring needs, we are equipped to manage workforces by providing customized business solutions. The Onsite Supervisor is ...
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Workforce Supervisor
Knoxville, TN · On-site
$21/hr
Not only do we guarantee a strong and qualified pool of candidates to meet hiring needs, we are equipped to manage workforces by providing customized business solutions. The Onsite Supervisor is ...
Not only do we guarantee a strong and qualified pool of candidates to meet hiring needs, we are equipped to manage workforces by providing customized business solutions. The Onsite Supervisor is ...
Not only do we guarantee a strong and qualified pool of candidates to meet hiring needs, we are equipped to manage workforces by providing customized business solutions. The Onsite Supervisor is ...
Director of Workforce
$100K - $125K/yr
Manage and coach the recruiting team * Establish weekly hiring goals and accountability * Improve ... Fill rate * Workforce utilization * Recruiting ROI * Caregiver engagement Present insights and ...
Director of Workforce
$100K - $125K/yr
Manage and coach the recruiting team * Establish weekly hiring goals and accountability * Improve ... Fill rate * Workforce utilization * Recruiting ROI * Caregiver engagement Present insights and ...
Operations Manager
$60K - $75K/yr
Staff Management | SMX, a TrueBlue company, is a leading staffing partner specializing in contingent workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 ...
Operations Manager
$60K - $75K/yr
Staff Management | SMX, a TrueBlue company, is a leading staffing partner specializing in contingent workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 ...
Account Manager
$60K - $75K/yr
Staff Management | SMX, a TrueBlue company, is a leading staffing partner specializing in contingent workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 ...
Account Manager
$60K - $75K/yr
Staff Management | SMX, a TrueBlue company, is a leading staffing partner specializing in contingent workforce management for manufacturing, fulfillment, and distribution facilities. With over 35 ...
We bring sector experience and cross-domain insight to help clients solve complex workforce ... management, and risk mitigation * 6+ years of experience translating complex technical concepts ...
We bring sector experience and cross-domain insight to help clients solve complex workforce ... management, and risk mitigation * 6+ years of experience translating complex technical concepts ...
As a trusted advisor to operations leadership, this role will focus on talent strategy, performance management, employee relations, workforce planning, and compliance to ensure manufacturing teams ...
As a trusted advisor to operations leadership, this role will focus on talent strategy, performance management, employee relations, workforce planning, and compliance to ensure manufacturing teams ...
Manager, Human Resources
Dyersburg, TN · On-site
As a trusted advisor to operations leadership, this role will focus on talent strategy, performance management, employee relations, workforce planning, and compliance to ensure manufacturing teams ...
Manager, Human Resources
Dyersburg, TN · On-site
As a trusted advisor to operations leadership, this role will focus on talent strategy, performance management, employee relations, workforce planning, and compliance to ensure manufacturing teams ...
Manager, Human Resources
Dyersburg, TN · On-site
As a trusted advisor to operations leadership, this role will focus on talent strategy, performance management, employee relations, workforce planning, and compliance to ensure manufacturing teams ...
Manager, Human Resources
Dyersburg, TN · On-site
As a trusted advisor to operations leadership, this role will focus on talent strategy, performance management, employee relations, workforce planning, and compliance to ensure manufacturing teams ...
Oversee workforce management activities including staff scheduling, shift assignments, leave management, and real-time queue adjustments to maintain appropriate coverage levels across all shifts.
Oversee workforce management activities including staff scheduling, shift assignments, leave management, and real-time queue adjustments to maintain appropriate coverage levels across all shifts.
... workforce management. This role will also play a key role in the administration of Unifocus labor management systems, including labor standards management and facilitation of weekly labor review ...
... workforce management. This role will also play a key role in the administration of Unifocus labor management systems, including labor standards management and facilitation of weekly labor review ...
Oversee workforce management activities including staff scheduling, shift assignments, leave management, and real-time queue adjustments to maintain appropriate coverage levels across all shifts.
Oversee workforce management activities including staff scheduling, shift assignments, leave management, and real-time queue adjustments to maintain appropriate coverage levels across all shifts.
UKG PRO WFM Time Keeping Senior Consultant
$101K - $123K/yr
Implementing UKG Pro Workforce Management Timekeeping modules, including Time and Attendance, Leave, Accruals, Attestation, and Boomi integration support * Supporting full lifecycle workforce ...
UKG PRO WFM Time Keeping Senior Consultant
$101K - $123K/yr
Implementing UKG Pro Workforce Management Timekeeping modules, including Time and Attendance, Leave, Accruals, Attestation, and Boomi integration support * Supporting full lifecycle workforce ...
Oversee workforce management activities including staff scheduling, shift assignments, leave management, and real-time queue adjustments to maintain appropriate coverage levels across all shifts.
Oversee workforce management activities including staff scheduling, shift assignments, leave management, and real-time queue adjustments to maintain appropriate coverage levels across all shifts.
Help manage the MSP and VMS teams including process, supplier management and automation * Identify areas of risk proactively and partner with cross-functional teams to drive solutions to mitigate ...
Help manage the MSP and VMS teams including process, supplier management and automation * Identify areas of risk proactively and partner with cross-functional teams to drive solutions to mitigate ...
Help manage the MSP and VMS teams including process, supplier management and automation * Identify areas of risk proactively and partner with cross-functional teams to drive solutions to mitigate ...
Help manage the MSP and VMS teams including process, supplier management and automation * Identify areas of risk proactively and partner with cross-functional teams to drive solutions to mitigate ...
Oversee workforce management activities including staff scheduling, shift assignments, leave management, and real-time queue adjustments to maintain appropriate coverage levels across all shifts.
Oversee workforce management activities including staff scheduling, shift assignments, leave management, and real-time queue adjustments to maintain appropriate coverage levels across all shifts.
Oversee workforce management activities including staff scheduling, shift assignments, leave management, and real-time queue adjustments to maintain appropriate coverage levels across all shifts.
Oversee workforce management activities including staff scheduling, shift assignments, leave management, and real-time queue adjustments to maintain appropriate coverage levels across all shifts.
Oversee workforce management activities including staff scheduling, shift assignments, leave management, and real-time queue adjustments to maintain appropriate coverage levels across all shifts.
Oversee workforce management activities including staff scheduling, shift assignments, leave management, and real-time queue adjustments to maintain appropriate coverage levels across all shifts.
Internship Manager Workforce Management information
What is the difference between Internship Manager Workforce Management vs Internship Coordinator?
| Aspect | Internship Manager Workforce Management | Internship Coordinator |
|---|---|---|
| Responsibilities | Oversees workforce planning, scheduling, and resource allocation for internship programs | Coordinates internship activities, manages applications, and supports intern onboarding |
| Required Skills | Workforce management, data analysis, project management | Communication, organization, program coordination |
| Work Environment | HR or operations departments within organizations | HR, education, or training departments |
| Certifications | Workforce management certifications often preferred | Typically no specific certifications required |
The main difference is that the Internship Manager Workforce Management focuses on planning and managing the workforce aspects of internship programs, while the Internship Coordinator handles day-to-day coordination and intern support. The manager role involves strategic oversight, whereas the coordinator role is more operational.
Akima rating
6.8
Based on 35 frontline employees who took The Breakroom Quiz
377th of 446 rated engineering
Job description
The Account Manager is responsible for the overall management, administration, performance, and compliance of the Tennessee Valley Authority (TVA) Security Guard Services - Non-Nuclear Contract. This position serves as the Contractor's designated representative with full authority to act on behalf of the company regarding all contract matters and operational requirements.
The Account Manager provides strategic leadership and oversight of security operations across multiple TVA facilities located throughout Tennessee, Mississippi, and Kentucky. The position is responsible for ensuring contract compliance, workforce management, quality assurance, customer satisfaction, staffing continuity, financial accountability, and operational excellence.
The Account Manager serves as the primary liaison between TVA leadership, the Contract Technical Supervisor (CTS), Contractor management, and field operations personnel to ensure consistent execution of all contractual obligations.
This position is dedicated exclusively to the TVA Security Guard Services Contract and may not perform duties for any other company contracts.
Position is contingent upon contract award.
Position located in Knoxville, TN
Responsibilities
Contract Management and Leadership.
Training and qualification compliance.
Quality Assurance and Compliance.
Staffing and Resource Management.
Reporting and Documentation.
Client Relationship Management.
Policy and Program Administration.
Security operating procedures.
Qualifications
Education:
Travel Requirements
Job ID
2026-24098
Work Type
On-Site
Company Description
Work Where it Matters
AGS, an Akima company, is not just another federal security solutions contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
At AGS, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
For our shareholders, AGS provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
For our government customers, AGS delivers the people, equipment, and processes that safeguard federal buildings, military bases, and detention centers while supporting customers' complex missions.
As an AGS employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
The Account Manager provides strategic leadership and oversight of security operations across multiple TVA facilities located throughout Tennessee, Mississippi, and Kentucky. The position is responsible for ensuring contract compliance, workforce management, quality assurance, customer satisfaction, staffing continuity, financial accountability, and operational excellence.
The Account Manager serves as the primary liaison between TVA leadership, the Contract Technical Supervisor (CTS), Contractor management, and field operations personnel to ensure consistent execution of all contractual obligations.
This position is dedicated exclusively to the TVA Security Guard Services Contract and may not perform duties for any other company contracts.
Position is contingent upon contract award.
Position located in Knoxville, TN
Responsibilities
Contract Management and Leadership.
- Serve as the Contractor's authorized representative with full authority to act on behalf of the company throughout the duration of the contract.
- Accept notices of deductions, inspection reports, corrective actions, and official correspondence on behalf of the Contractor.
- Provide leadership and direction for all contract operations and security personnel.
- Ensure all contractual obligations, performance standards, and operational requirements are achieved.
- Maintain effective working relationships with TVA representatives and stakeholders.
- Security Operations Oversight.
- Provide management oversight for security services.
- Security guard staffing and workforce deployment.
- Facility access control operations.
- Visitor management and credential verification.
- Patrol operations and perimeter security.
- Incident response and emergency support activities.
- Security reporting and documentation.
Training and qualification compliance.
- Workforce scheduling and staffing coverage.
- Performance management and operational accountability.
- The Account Manager shall ensure consistent implementation of security services at TVA facilities including offices, dams, substations, warehouses, administrative buildings, and other critical infrastructure locations.
Quality Assurance and Compliance.
- Implement and oversee the Contractor's Quality Control and Quality Assurance programs.
- Monitor workforce compliance with contract requirements, TVA policies, General Orders, Post Orders, and operating procedures.
- Ensure consistent application of security standards across all assigned locations.
- Conduct operational reviews and compliance assessments.
- Monitor corrective actions and ensure deficiencies are resolved promptly.
- Support audits, inspections, and performance evaluations conducted by TVA.
Staffing and Resource Management.
- Ensure adequate staffing levels are maintained to support all contract requirements.
- Coordinate staffing resources to address vacancies, variable coverage, extraordinary coverage requirements, and special projects.
- Manage workforce scheduling and staffing strategies.
- Oversee recruitment, retention, onboarding, and workforce development initiatives.
- Coordinate support functions necessary to maintain uninterrupted operations.
- Incident Management and Investigations.
- Ensure timely and accurate investigations of security incidents.
- Review incident reports and determine appropriate corrective actions.
- Coordinate responses to significant security events, emergencies, and operational disruptions.
- Provide executive-level oversight during critical incidents.
- Ensure accurate documentation and reporting of all security-related events.
Reporting and Documentation.
- Ensure timely and accurate reporting of:
- Security incidents
- Safety occurrences
- Unfilled hours
- Extraordinary staffing requests
- Contract performance metrics
- Quality assurance findings
- Compliance activities
- Operational deficiencies and corrective actions
- Prepare executive summaries and management reports for significant incidents involving:
- Security breaches
- Security vulnerabilities
- Safety-related events
- Operational disruptions
- Matters identified by TVA leadership or Contractor management
Client Relationship Management.
- Serve as the primary point of contact between the Contractor and TVA.
- Maintain regular communication with the Contract Technical Supervisor (CTS).
- Participate in meetings, reviews, inspections, and operational planning discussions.
- Address performance concerns, contract issues, and operational challenges in a timely manner.
- Foster a collaborative partnership focused on operational excellence and customer satisfaction.
Policy and Program Administration.
- Work in conjunction with the CTS regarding updates, maintenance, and distribution of:
- TVA General Orders.
- Site-Specific Post Orders.
- TVA Supervisor's Manual.
- TVA Contractor Guidance Manuals.
Security operating procedures.
- Ensure policy updates are effectively communicated and implemented throughout the workforce.
- Promote consistent understanding and application of all TVA requirements.
- Availability and Emergency Response.
- Remain available by telephone or in person to address operational concerns and contract deficiencies.
- Maintain availability during normal business hours and after-hours as required.
- Respond to critical operational matters within established contract timelines.
- Designate qualified authority when unavailable and ensure appropriate notification to TVA representatives and Contractor leadership.
Qualifications
- Minimum of five (5) years of specialized experience in:
- Contract management.
- Security operations management.
- Program development and implementation.
- Workforce leadership and administration.
- Resource allocation and budget oversight.
- Multi-site operational management
- Demonstrated experience managing.
- Complex contracts or subcontracts.
- Large-scale security operations.
- Multiple simultaneous projects or workstreams.
- Financial resources and operational budgets.
- Workforce performance and compliance programs.
- Experience managing projects from development and planning through deployment and execution.
Education:
- Bachelor's Degree in Business Administration, Criminal Justice, Security Management, Public Administration, Emergency Management, or a related field preferred.
- OR
- Significant and verifiable law enforcement, military, security management, or business management experience demonstrating the ability to successfully manage a contract of similar scope, size, complexity, and operational requirements.
- Knowledge, Skills, and Abilities.
- Strong leadership and organizational skills.
- Excellent communication, negotiation, and relationship management abilities.
- Extensive knowledge of security operations, contract administration, and workforce management.
- Ability to manage complex reporting systems and performance metrics.
- Strong analytical, problem-solving, and decision-making skills.
- Experience conducting investigations and operational reviews.
- Ability to lead geographically dispersed teams.
- Proficiency in Microsoft Office applications and management reporting systems.
- Ability to work effectively under pressure while managing competing priorities.
Travel Requirements
- Extensive travel throughout Tennessee, Mississippi, and Kentucky is required.
- Must possess a valid driver's license and maintain an acceptable driving record.
- A company-owned, leased, or assigned vehicle will be provided for business travel.
- Travel may include visits to TVA offices, dams, substations, warehouses, administrative facilities, and other critical infrastructure locations.
- Overnight travel may be required based on operational needs.
Job ID
2026-24098
Work Type
On-Site
Company Description
Work Where it Matters
AGS, an Akima company, is not just another federal security solutions contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
At AGS, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
For our shareholders, AGS provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
For our government customers, AGS delivers the people, equipment, and processes that safeguard federal buildings, military bases, and detention centers while supporting customers' complex missions.
As an AGS employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
About Akima
Sourced by ZipRecruiter
As an Alaska Native Corporation headquartered in Herndon, Virginia, Akima is dedicated to delivering superior outcomes for our customers’ missions while simultaneously creating a long-lived asset for our Iñupiat shareholders. Akima maintains a portfolio of small businesses, 8(a) companies, and operating companies that deliver simplified and accelerated access to the products and services agencies need to ensure mission success.
Industry
Specialty trade contractors
Company size
5,001 - 10,000 Employees
Headquarters location
Herndon, VA, US
Year founded
1995