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Internship Mainframe Production Support Jobs in Toronto, ON

The role involves delivering secure and reliable mainframe solutions, supporting complex batch processing, production stability, regulatory requirements, and ongoing technology improvements.

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Provide technical support during incident management by analyzing production incidents and outages ... mainframe development and delivery. Actively identify and support continuous improvement ...

Provide technical support during incident management by analyzing production incidents and outages ... mainframe development and delivery. * Actively identify and support continuous improvement ...

The core application is a large, sophisticated mainframe-based system which connects clients to their banking products and services. This 24/7 application supports critical delivery channels such as ...

Develop| maintain| and support mainframe applications and batch processes. Analyze| troubleshoot| and resolve production issues while ensuring system stability and performance. Work with business and ...

Provide technical support during incident management by analyzing production incidents and outages ... Strong engineering background delivering enterprise applications, including mainframe solutions ...

Requires IBM Mainframe applications systems knowledge and business knowledge. * Responsible for ... support during testing cycles and post-production deployment and participate in reviewing peer ...

Quality Engineer I - Mainframe

Toronto, ON · Remote

CA$69K - CA$98K/yr

Actively seek and support continuous improvement and automation opportunities within the quality ... Monitor service, productivity and assess efficiency levels within own function and implement ...

... support. The role provides an opportunity to build on mainframe experience while developing ... Every day, we strive to make every interaction, product, and experience remarkably human and ...

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Internship Mainframe Production Support information

What does an internship mainframe production support role involve?

An Internship Mainframe Production Support role involves assisting in the maintenance and operation of mainframe computer systems, which are critical for large-scale business processes. Interns typically monitor system performance, troubleshoot issues, and support the resolution of technical problems to ensure the smooth running of business applications. They may also help with system upgrades, backups, and collaborating with senior IT staff to learn best practices. This role provides hands-on experience with enterprise-level IT infrastructure and often requires strong analytical and problem-solving skills.

What are the key skills and qualifications needed to thrive as an internship mainframe production support, and why are they important?

To thrive as an Internship Mainframe Production Support, you should have a basic understanding of computer science concepts, troubleshooting abilities, and familiarity with mainframe environments, often supported by coursework or relevant internships. Knowledge of tools like IBM z/OS, JCL (Job Control Language), and ticketing systems, as well as exposure to monitoring and batch processing software, is typically required. Strong analytical thinking, effective communication, and a willingness to learn help interns collaborate with teams and adapt to dynamic technical challenges. These skills ensure the intern can efficiently support mainframe operations, resolve incidents, and contribute to system reliability in a critical IT infrastructure role.

What are some common challenges faced by interns in mainframe production support roles, and how can they be addressed?

Interns in mainframe production support often encounter challenges such as understanding legacy systems, troubleshooting unfamiliar errors, and adapting to structured change management processes. Navigating complex mainframe environments requires patience and a willingness to learn from experienced team members. Proactively asking questions, utilizing available documentation, and participating in team knowledge-sharing sessions can help overcome the learning curve. Additionally, building strong communication skills enables interns to collaborate effectively with developers, system administrators, and other support staff.

What is the difference between Internship Mainframe Production Support vs Mainframe Application Developer?

AspectInternship Mainframe Production SupportMainframe Application Developer
CredentialsTypically pursuing or recent graduation in IT or related fieldRelevant certifications or degrees in computer science or IT
Work EnvironmentSupport teams, data centers, client environmentsDevelopment teams, coding environments, project offices
Employer & Industry UsageFinancial institutions, banks, insurance companiesSame industries, focusing on application development
Search & Comparison IntentUnderstanding support roles in mainframe environmentsLearning about development roles in mainframe systems

Internship Mainframe Production Support involves assisting with maintaining and troubleshooting mainframe systems, focusing on support tasks. Mainframe Application Developers design, code, and implement mainframe applications. While both roles work within mainframe environments, support roles emphasize troubleshooting and maintenance, whereas developers focus on creating new applications.

What are the most commonly searched types of Mainframe Production Support jobs in Toronto, ON?

The most popular types of Mainframe Production Support jobs in Toronto, ON are:

What are popular job titles related to Internship Mainframe Production Support jobs in Toronto, ON?

For Internship Mainframe Production Support jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Internship Mainframe Production Support jobs in Toronto, ON look for?

The top searched job categories for Internship Mainframe Production Support jobs in Toronto, ON are:

Infographic showing various Internship Mainframe Production Support job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution.

Mainframe Production Support

United Airlines

Toronto, ON • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


United Airlines rating

7.9

Company rating: 7.9 out of 10

Based on 343 frontline employees who took The Breakroom Quiz

8th of 26 rated airlines


Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired bya collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizationsunlock the value of technology and build a more sustainable, more inclusive world.

Job Description

We are seeking an experienced Mainframe Application Support Engineer to provide production support, incident management, and application maintenance for critical mainframe-based business applications. The ideal candidate will have strong expertise in IBM Mainframe technologies involving IBM z/OS, COBOL, JCL, DB2, VSAM and CICS, troubleshooting production issues, ensuring application stability, and driving continuous service improvements.
The role requires close collaboration with development, infrastructure, business, and operations teams to support mission-critical applications while maintaining agreed service levels.

Key Responsibilities:

Production Support & Incident Management:

Provide L2/L3 support for mainframe applications in production environments.
Investigate, analyze, and resolve production incidents within SLA timelines.
Perform root cause analysis (RCA) and implement preventive measures.
Support critical business events, release deployments, and production changes.

Application Maintenance:

Analyze application failures and identify corrective actions.
Coordinate with development teams for defect fixes and enhancements.
Validate fixes and support deployment activities.
Ensure application availability, reliability, and performance.

The base compensation range for this role in the posted location is: 80,000 - 90,000.

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: 

  • Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
  • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
  • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
  • Life and disability insurance
  • Employee assistance programs
  • Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect.  We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States.  http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.


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About United Airlines

Sourced by ZipRecruiter

United Airlines is embarking on an exciting journey to become the best airline in aviation history. Our purpose, "Connecting People, Uniting the World," extends beyond transportation, emphasizing our commitment to uplift and create opportunities in the places we serve. With a global presence and diverse workforce, we value inclusivity and are dedicated to hiring tens of thousands of individuals across various roles. Our comprehensive benefits package, including perks like space available travel, parental leave, and 401k, aims to support your well-being and growth.

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1926

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