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Internship Mainframe Production Support Jobs in Arizona

Mainframe Engineer

Chandler, AZ · On-site

$50 - $64.25/hr

Candidate must have Mainframe application support experience. * Client is seeking three identical ... Provide Level 2/3 production support for Automated Credit, Rewards, and Credit Card Hub ...

Mainframe Developer

Chandler, AZ · On-site

$48.25 - $62/hr

Mainframe Developer Chandler, AZ (preferred) | Des Moines, IA (secondary) 12+ Months Contract ... Provide Level 2/3 production support for Automated Credit, Rewards, and Credit Card Hub ...

Mainframe Developer

Phoenix, AZ · On-site

$48.75 - $62.50/hr

... Production Support projects. • Strong hands-on experience in COBOL, JCL, DB2, CICS, VSAM. • Provide L1/L2 production support for Mainframe applications. • Monitor batch jobs and resolve job ...

Mainframe Developer

Phoenix, AZ · On-site

$80K - $88K/yr

Mainframe Developer Location : Phoenix, AZ - Hybrid We are looking for an experienced Mainframe ... Perform unit testing, defect fixing, and production support. * Troubleshoot application issues and ...

Mainframe Developer

Phoenix, AZ

$48.75 - $62.50/hr

Perform unit testing, defect fixing, and production support. * Troubleshoot application issues and ... Knowledge of Mainframe utilities such as IDCAMS, SORT, and File Manager. * Experience in batch ...

Mainframe Developer

Phoenix, AZ · On-site

$80K - $88K/yr

Mainframe Developer Location : Phoenix, AZ - Hybrid We are looking for an experienced Mainframe ... Perform unit testing, defect fixing, and production support. * Troubleshoot application issues and ...

Mainframe Network Engineer

Phoenix, AZ · On-site

$48.75 - $62.50/hr

The role involves troubleshooting VTAM/TCP/IP issues, monitoring network performance, and supporting production operations in a large-scale mainframe environment. Responsibilities : • ...

... production, test, DR) • Maintain startup parameters and system initialization tables (DFHSIT ... Subsystem Support: • Install, configure, and support key subsystems: o JES2/JES3 o TSO/E, ISPF o ...

Mainframe CICS Systems Programmer Senior

Phoenix, AZ · On-site +1

$53.25 - $68/hr

... products, exceptional service and trusted advice. We seek to be the #1 choice for the military ... We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid ...

Mainframe CICS Systems Programmer Senior

Phoenix, AZ · On-site +1

$54.50 - $69.50/hr

... products, exceptional service and trusted advice. We seek to be the #1 choice for the military ... We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid ...

Support capacity planning and resource optimization (CPU, memory, I/O). * Evaluate hardware ... Knowledge of vendor products (Broadcom, IBM, BMC). * IBM certifications (preferred but not ...

Mainframe ZOS System Programmer

Phoenix, AZ · On-site +1

$79K - $152K/yr

Support capacity planning and resource optimization (CPU, memory, I/O). * Evaluate hardware ... Knowledge of vendor products (Broadcom, IBM, BMC). * IBM certifications (preferred but not ...

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Internship Mainframe Production Support information

What does an internship mainframe production support role involve?

An Internship Mainframe Production Support role involves assisting in the maintenance and operation of mainframe computer systems, which are critical for large-scale business processes. Interns typically monitor system performance, troubleshoot issues, and support the resolution of technical problems to ensure the smooth running of business applications. They may also help with system upgrades, backups, and collaborating with senior IT staff to learn best practices. This role provides hands-on experience with enterprise-level IT infrastructure and often requires strong analytical and problem-solving skills.

What are some common challenges faced by interns in mainframe production support roles, and how can they be addressed?

Interns in mainframe production support often encounter challenges such as understanding legacy systems, troubleshooting unfamiliar errors, and adapting to structured change management processes. Navigating complex mainframe environments requires patience and a willingness to learn from experienced team members. Proactively asking questions, utilizing available documentation, and participating in team knowledge-sharing sessions can help overcome the learning curve. Additionally, building strong communication skills enables interns to collaborate effectively with developers, system administrators, and other support staff.

What is the difference between Internship Mainframe Production Support vs Mainframe Application Developer?

AspectInternship Mainframe Production SupportMainframe Application Developer
CredentialsTypically pursuing or recent graduation in IT or related fieldRelevant certifications or degrees in computer science or IT
Work EnvironmentSupport teams, data centers, client environmentsDevelopment teams, coding environments, project offices
Employer & Industry UsageFinancial institutions, banks, insurance companiesSame industries, focusing on application development
Search & Comparison IntentUnderstanding support roles in mainframe environmentsLearning about development roles in mainframe systems

Internship Mainframe Production Support involves assisting with maintaining and troubleshooting mainframe systems, focusing on support tasks. Mainframe Application Developers design, code, and implement mainframe applications. While both roles work within mainframe environments, support roles emphasize troubleshooting and maintenance, whereas developers focus on creating new applications.

What are the key skills and qualifications needed to thrive as an internship mainframe production support, and why are they important?

To thrive as an Internship Mainframe Production Support, you should have a basic understanding of computer science concepts, troubleshooting abilities, and familiarity with mainframe environments, often supported by coursework or relevant internships. Knowledge of tools like IBM z/OS, JCL (Job Control Language), and ticketing systems, as well as exposure to monitoring and batch processing software, is typically required. Strong analytical thinking, effective communication, and a willingness to learn help interns collaborate with teams and adapt to dynamic technical challenges. These skills ensure the intern can efficiently support mainframe operations, resolve incidents, and contribute to system reliability in a critical IT infrastructure role.
What are popular job titles related to Internship Mainframe Production Support jobs in Arizona? For Internship Mainframe Production Support jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Internship Mainframe Production Support jobs in Arizona look for? The top searched job categories for Internship Mainframe Production Support jobs in Arizona are:
What cities in Arizona are hiring for Internship Mainframe Production Support jobs? Cities in Arizona with the most Internship Mainframe Production Support job openings:

Mainframe Production Support Analyst

Redolent, Inc.

Chandler, AZ • On-site

Contractor

This job post has expired today. Applications are no longer accepted.


Job description

We are seeking an experienced Mainframe Production Support Analyst for a 12+ month W2 contract opportunity located in Plano, TX or Chandler, AZ.
The ideal candidate will have strong expertise in COBOL, JCL, IMS DB, IMS DC, DB2, CICS, CA7 Scheduling, and VSAM, along with experience supporting enterprise mainframe applications in a 24x7 production environment. This role requires close collaboration with development teams to perform root cause analysis, troubleshoot production issues, and ensure timely resolution of application and system problems.
Responsibilities:
  • Provide production support for critical mainframe applications in a 24x7 on-call support environment with off-hours rotation.
  • Perform in-depth analysis of production incidents to identify root causes and implement permanent solutions.
  • Troubleshoot and resolve application, database, batch, and online transaction issues.
  • Analyze and debug COBOL programs, JCL, IMS DB/DC, DB2, CICS, VSAM, and batch processing failures.
  • Review application code and collaborate with development teams to identify defects and recommend fixes.
  • Lead incident triage calls, coordinate issue resolution across technical teams, and provide timely status updates.
  • Monitor batch processing using CA7 Scheduling and resolve job failures and scheduling issues.
  • Support application deployments, production validations, and post-release monitoring.
  • Document incidents, root cause analyses, and resolution procedures to improve operational efficiency.
  • Participate in continuous improvement initiatives to enhance application stability and reduce recurring production issues.
Required Qualifications:
  • Strong experience supporting enterprise Mainframe Production Support environments.
  • Hands-on expertise with COBOL, JCL, IMS DB, IMS DC, DB2, CICS, CA7 Scheduling, and VSAM.
  • Experience performing production debugging, defect analysis, and code reviews.
  • Strong analytical and problem-solving skills with the ability to perform deep root cause analysis.
  • Experience working closely with development teams to resolve complex production issues.
  • Ability to lead technical triage calls and manage high-priority production incidents.
  • Experience supporting both online and batch processing applications.
  • Excellent communication and documentation skills.
  • Willingness to participate in a 24x7 production support rotation, including evenings, weekends, and holidays as needed.
Preferred Qualifications:
  • Experience in banking, financial services, or other high-availability enterprise environments.
  • Familiarity with ITIL processes, incident management, and change management.
  • Experience supporting large-scale, mission-critical mainframe applications.

Redolent logo

About Redolent

Sourced by ZipRecruiter

Redolent, a dynamic and rapidly expanding company committed to excellence in software solutions, where success is fueled by a combination of technical expertise and efficient management practices. Our solutions create a measurable delta in our clients’ productivity and profitability, contributing to their growth and success.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

San Jose, CA, US

Year founded

2008

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