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Internship Life Alert Customer Service Jobs in Ohio

HX5 LLC

NASA Internship Coordinator

Cleveland, OH · On-site

Customer service skills * Ability to track milestones * Analyze metrics and participant feedback to ... Life Insurance * Tuition Reimbursement * Medical and Dependent Care Flexible Spending Accounts

Unified Bank

Customer Service Representative

Colerain, OH · On-site

$15.75 - $21.25/hr

Customer Service Representative FLSA Status: Non-Exempt Department: Retail Banking Reports To ... alert to Customer needs through listening skills, and (c) suggesting products that would be of ...

Unified Bank

Customer Service Representative

Lancaster, OH · On-site

$14.50 - $19.75/hr

Customer Service Representative FLSA Status: Non-Exempt Department: Retail Banking Reports To ... alert to Customer needs through listening skills, and (c) suggesting products that would be of ...

New

Unified Bank

Customer Service Representative

Dellroy, OH · On-site

$12.25 - $16.50/hr

Customer Service Representative FLSA Status: Non-Exempt Department: Retail Banking Reports To ... alert to Customer needs through listening skills, and (c) suggesting products that would be of ...

Unified Bank

Customer Service Representative

Strasburg, OH · On-site

$14.25 - $19.25/hr

Customer Service Representative FLSA Status: Non-Exempt Department: Retail Banking Reports To ... alert to Customer needs through listening skills, and (c) suggesting products that would be of ...

UNIFIED BANK

Customer Service Representative

Dellroy, OH · On-site

$12.25 - $16.50/hr

Customer Service Representative FLSA Status: Non-Exempt Department: Retail Banking Reports To ... alert to Customer needs through listening skills, and (c) suggesting products that would be of ...

UNIFIED BANK

Customer Service Representative

Lancaster, OH · On-site

$14.50 - $19.75/hr

Customer Service Representative FLSA Status: Non-Exempt Department: Retail Banking Reports To ... alert to Customer needs through listening skills, and (c) suggesting products that would be of ...

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Internship Life Alert Customer Service information

What does an internship Life Alert Customer Service representative do?

An Internship Life Alert Customer Service representative assists customers by responding to inquiries, providing information about Life Alert services, and helping resolve issues related to emergency response systems. Interns typically handle phone calls, update customer records, and support the customer service team in their daily operations. This position offers valuable hands-on experience in customer support, communication, and problem-solving within a company that provides emergency assistance to seniors and individuals with medical needs.

What are the key skills and qualifications needed to thrive as an internship Life Alert Customer Service representative?

To thrive as an Internship Life Alert Customer Service representative, you need strong verbal communication, active listening skills, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with call center software and CRM systems is typically required, and training in emergency response protocols may be provided. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills for handling urgent or stressful situations. These skills ensure effective support for customers in emergencies, contributing to their safety and the company's reputation.

What are some common challenges faced by interns in the Life Alert Customer Service role, and how can they be overcome?

Interns in Life Alert Customer Service often face the challenge of handling high-stress situations, as they are responsible for assisting individuals in emergency scenarios. It's important to remain calm, follow established protocols, and communicate clearly with both customers and emergency responders. Building strong active listening skills and seeking feedback from experienced team members can also help interns improve quickly and deliver compassionate, effective support. Over time, gaining familiarity with the systems and practicing mock calls can boost confidence and performance.

What are the most commonly searched types of Life Alert Customer Service jobs in Ohio?

The most popular types of Life Alert Customer Service jobs in Ohio are:

What are popular job titles related to Internship Life Alert Customer Service jobs in Ohio?

For Internship Life Alert Customer Service jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Internship Life Alert Customer Service jobs in Ohio look for?

The top searched job categories for Internship Life Alert Customer Service jobs in Ohio are:

What cities in Ohio are hiring for Internship Life Alert Customer Service jobs?

Cities in Ohio with the most Internship Life Alert Customer Service job openings:

Internship Life Alert Customer Service jobs near you

NASA Internship Coordinator

HX5 LLC

Cleveland, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

NASA Internship Coordinator
Education Coordinator
HX5 is an award-winning provider of engineering, research and development, and technical services to clients such as NASA and the Department of Defense. Founded in 2004, HX5 is a fast-growing veteran- and woman-owned company with locations nationwide.
HX5 administers NASA's Internship Program at 10 centers nationwide. This position will join a team of Center Coordinators as well as Funding, Communications, Tools, and Data Leads.
Essential Duties and Responsibilities:
This position will support interns and mentors with posting projects, reviewing candidate eligibility, sending offer letters, hosting orientation, organizing tours, organizing professional development, and hosting regular office hours. This role will also coordinate several smaller agencywide internship projects, which will involve coordinating with mentors at other centers.
Our goal is to improve the internship program through documentation, automation, and continuous process improvement. The candidate should be familiar with, or willing to learn, Power BI dashboards and Power Automate for automating day to day tasks.
The candidate will work with HX5 team members around the country and a NASA Center Lead at GRC but should also have a high capacity for self-directed work. There is a possibility for occasional travel to other NASA centers.
Skills Requirements:
  • Ability to engage with NASA leadership, mentors, and interns
  • Strong organizational skills and the ability to balance tasks based on priorities
  • Microsoft Office Suite
  • Canvas Learning Management System
  • Power BI and Power Automate
  • Professional writing and presentation skills

Additional Skills:
  • NASA STEM Gateway / Salesforce
  • Event Planning
  • Virtual Collaboration Tools
  • Customer service skills
  • Ability to track milestones
  • Analyze metrics and participant feedback to guide program improvements

Education and Experience:
  • Bachelor's in education, Business or Science.

Other Position Requirements:
  • Proof of U.S. Citizenship or U.S. Permanent Residency is a requirement for this position.
  • Must be able to complete a U.S. government background investigation.

HX5 offers a competitive salary and benefits package to include:
  • Medical/Dental/Vision Insurance
  • 401(k) plan with Company Match
  • Paid Holidays
  • Paid Time Off
  • Parental Leave
  • Life Insurance
  • Tuition Reimbursement
  • Medical and Dependent Care Flexible Spending Accounts
  • Pet Insurance

HX5, LLC is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, age, national origin, ancestry, citizenship, disability, or veteran status.
HX5, LLC is a Drug Free Workplace Employer.
ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please call (850) 362-6551.
HX5 logo

About HX5

Sourced by ZipRecruiter

Industry

Business management consulting

Company size

51 - 200 Employees

Headquarters location

Fort Walton Beach, FL, US

Year founded

2004

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