... 365 Network Operations Center. * Ensure appropriate staffing, scheduling, and shift coverage. * Lead and develop NOC Supervisors, Tier 1 Analysts, Tier 2 Engineers, and Escalation personnel.
... 365 Network Operations Center. * Ensure appropriate staffing, scheduling, and shift coverage. * Lead and develop NOC Supervisors, Tier 1 Analysts, Tier 2 Engineers, and Escalation personnel.
Position directly monitors BBF network elements, network performance and facilities. NOC Engineers work directly with Field Operations and NOC Engineers on trouble tickets to coordinate, isolate ...
Position directly monitors BBF network elements, network performance and facilities. NOC Engineers work directly with Field Operations and NOC Engineers on trouble tickets to coordinate, isolate ...
NOC Engineer (3rd shift)
Independence, OH · On-site
Position directly monitors BBF network elements, network performance and facilities. NOC Engineers work directly with Field Operations and NOC Engineers on trouble tickets to coordinate, isolate ...
NOC Engineer (3rd shift)
Independence, OH · On-site
Position directly monitors BBF network elements, network performance and facilities. NOC Engineers work directly with Field Operations and NOC Engineers on trouble tickets to coordinate, isolate ...
Telecom Manager - Network Operations Center
Gahanna, OH · On-site
$136K - $177K/yr
Lead AEP's 24x7 Network Operations Center (NOC), ensuring reliable operation, continuous monitoring ... Partner with Telecom Engineering & Operations to reduce customer impact and improve service ...
Telecom Manager - Network Operations Center
Gahanna, OH · On-site
$136K - $177K/yr
Lead AEP's 24x7 Network Operations Center (NOC), ensuring reliable operation, continuous monitoring ... Partner with Telecom Engineering & Operations to reduce customer impact and improve service ...
Telecom Manager - Network Operations Center
New Albany, OH · On-site
$136K - $177K/yr
Lead AEP's 24x7 Network Operations Center (NOC), ensuring reliable operation, continuous monitoring ... Partner with Telecom Engineering & Operations to reduce customer impact and improve service ...
Telecom Manager - Network Operations Center
New Albany, OH · On-site
$136K - $177K/yr
Lead AEP's 24x7 Network Operations Center (NOC), ensuring reliable operation, continuous monitoring ... Partner with Telecom Engineering & Operations to reduce customer impact and improve service ...
... 365 Network Operations Center. * Ensure appropriate staffing, scheduling, and shift coverage. * Lead and develop NOC Supervisors, Tier 1 Analysts, Tier 2 Engineers, and Escalation personnel.
... 365 Network Operations Center. * Ensure appropriate staffing, scheduling, and shift coverage. * Lead and develop NOC Supervisors, Tier 1 Analysts, Tier 2 Engineers, and Escalation personnel.
NOC Manager (Onsite in Holland, OH)
Holland, OH · On-site
$73K - $98K/yr
... Network Operations Center. • Ensure appropriate staffing, scheduling, and shift coverage. • Lead and develop NOC Supervisors, Tier 1 Analysts, Tier 2 Engineers, and Escalation personnel. • ...
NOC Manager (Onsite in Holland, OH)
Holland, OH · On-site
$73K - $98K/yr
... Network Operations Center. • Ensure appropriate staffing, scheduling, and shift coverage. • Lead and develop NOC Supervisors, Tier 1 Analysts, Tier 2 Engineers, and Escalation personnel. • ...
Facilitate seamless communication and coordination between Technical Field Operations, Operations Support Center (OSC), Network Operations Center (NOC), Customer Support, and Engineering to ensure ...
Facilitate seamless communication and coordination between Technical Field Operations, Operations Support Center (OSC), Network Operations Center (NOC), Customer Support, and Engineering to ensure ...
Facilitate seamless communication and coordination between Technical Field Operations, Operations Support Center (OSC), Network Operations Center (NOC), Customer Support, and Engineering to ensure ...
Quick apply
Facilitate seamless communication and coordination between Technical Field Operations, Operations Support Center (OSC), Network Operations Center (NOC), Customer Support, and Engineering to ensure ...
Facilitate seamless communication and coordination between Technical Field Operations, Operations Support Center (OSC), Network Operations Center (NOC), Customer Support, and Engineering to ensure ...
Facilitate seamless communication and coordination between Technical Field Operations, Operations Support Center (OSC), Network Operations Center (NOC), Customer Support, and Engineering to ensure ...
$110 - $150/hr
The SRE - NOC role sits at the intersection of traditional Network Operations Center (NOC) responsibilities and engineering‑driven reliability practices. This role focuses on 24/7 service ...
$110 - $150/hr
The SRE - NOC role sits at the intersection of traditional Network Operations Center (NOC) responsibilities and engineering‑driven reliability practices. This role focuses on 24/7 service ...
Be Seen First
Information Technology (IT) Manager
Lorain, OH · On-site
$65K - $77K/yr
Serve as the primary liaison between the organization and third-party Managed Service Providers (MSPs), Security Operations Center (SOC), Network Operations Center (NOC), cloud providers ...
Quick apply
Be Seen First
Information Technology (IT) Manager
Lorain, OH · On-site
$65K - $77K/yr
Serve as the primary liaison between the organization and third-party Managed Service Providers (MSPs), Security Operations Center (SOC), Network Operations Center (NOC), cloud providers ...
Be Seen First
Information Technology (IT) Manager
Lorain, OH · On-site
$65K - $77K/yr
Serve as the primary liaison between the organization and third-party Managed Service Providers (MSPs), Security Operations Center (SOC), Network Operations Center (NOC), cloud providers ...
Quick apply
Be Seen First
Information Technology (IT) Manager
Lorain, OH · On-site
$65K - $77K/yr
Serve as the primary liaison between the organization and third-party Managed Service Providers (MSPs), Security Operations Center (SOC), Network Operations Center (NOC), cloud providers ...
The goal is to effectively communicate contingency needs and changes across all ATSG groups and with the Amazon Network Operations Center (NOC). This position will monitor all aircraft network ...
The goal is to effectively communicate contingency needs and changes across all ATSG groups and with the Amazon Network Operations Center (NOC). This position will monitor all aircraft network ...
The goal is to effectively communicate contingency needs and changes across all ATSG groups and with the Amazon Network Operations Center (NOC). This position will monitor all aircraft network ...
The goal is to effectively communicate contingency needs and changes across all ATSG groups and with the Amazon Network Operations Center (NOC). This position will monitor all aircraft network ...
NOC Analyst I
Northwood, OH · On-site
This position supports the overall day-to-day operation of the Network Operations Center including ... AND * Associates degree from an accredited university with a major in Engineering ...
Quick apply
NOC Analyst I
Northwood, OH · On-site
This position supports the overall day-to-day operation of the Network Operations Center including ... AND * Associates degree from an accredited university with a major in Engineering ...
NOC Analyst I
Northwood, OH · On-site
This position supports the overall day-to-day operation of the Network Operations Center including ... AND * Associates degree from an accredited university with a major in Engineering ...
NOC Analyst I
Northwood, OH · On-site
This position supports the overall day-to-day operation of the Network Operations Center including ... AND * Associates degree from an accredited university with a major in Engineering ...
NOC Analyst I
Northwood, OH · On-site
This position supports the overall day-to-day operation of the Network Operations Center including ... AND * Associates degree from an accredited university with a major in Engineering ...
NOC Analyst I
Northwood, OH · On-site
This position supports the overall day-to-day operation of the Network Operations Center including ... AND * Associates degree from an accredited university with a major in Engineering ...
NOC Analyst - Tier 2 | Vitis Technologies
$55K - $65K/yr
NOC Analyst - Tier 2 (Network Operations Center) As a NOC Analyst Tier 2, you will be responsible for server and infrastructure remediation of issues, resolution of escalated tickets from our Tier 1 ...
NOC Analyst - Tier 2 | Vitis Technologies
$55K - $65K/yr
NOC Analyst - Tier 2 (Network Operations Center) As a NOC Analyst Tier 2, you will be responsible for server and infrastructure remediation of issues, resolution of escalated tickets from our Tier 1 ...
Provide incident management, event management, and operational monitoring in a 24x7x365 environment ... Support Senior NOC Specialists and Site Reliability Engineers with second-level network, server ...
Provide incident management, event management, and operational monitoring in a 24x7x365 environment ... Support Senior NOC Specialists and Site Reliability Engineers with second-level network, server ...
Internship Network Operations Center Noc Engineer information
What is the difference between Internship Network Operations Center Noc Engineer vs Network Operations Center Noc Engineer?
| Aspect | Internship Network Operations Center Noc Engineer | Network Operations Center Noc Engineer |
|---|---|---|
| Qualifications | Enrolled in or recent graduate of relevant IT or networking program | Typically requires relevant certifications (e.g., CCNA) and experience |
| Work Environment | Entry-level, training-focused environment, often in a support or learning role | Full-time, operational environment managing network issues and infrastructure |
| Responsibilities | Assisting with monitoring, basic troubleshooting, and learning network operations | Handling network incidents, troubleshooting, and maintaining network health |
The main difference is that an Internship Network Operations Center Noc Engineer is a learning role aimed at gaining experience, while a Network Operations Center Noc Engineer is a full-time professional responsible for ongoing network management and troubleshooting.
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Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 9 days ago
Job description
Velocity is seeking to hire a NOC Manager. The NOC Manager is responsible for the leadership, performance, and continuous improvement of Velocity's 24/7/365 Network Operations Center (NOC). This role oversees daily operations, service delivery, workforce management, and operational performance across all NOC teams. The NOC Manager ensures the organization consistently meets service level commitments while maintaining operational excellence, customer satisfaction, and team development. This is a full-time opportunity reporting onsite in Holland, OH.
Primary Duties and Responsibilities
Operational Leadership
- Manage the overall operations of the 24/7/365 Network Operations Center.
- Ensure appropriate staffing, scheduling, and shift coverage.
- Lead and develop NOC Supervisors, Tier 1 Analysts, Tier 2 Engineers, and Escalation personnel.
- Conduct performance reviews, coaching sessions, and employee development planning.
Service Delivery & Performance Management
- Establish, monitor, and improve operational KPIs, SLAs, and service quality metrics.
- Develop and maintain SOPs, workflows, and best practices.
- Produce and present operational reports to executive leadership.
Incident & Escalation Oversight
- Provide leadership and oversight during major incidents and customer-impacting events.
- Coordinate cross-functional response efforts.
- Ensure timely communication during service-impacting incidents.
Continuous Improvement
- Identify operational inefficiencies and implement process improvements.
- Lead special projects and strategic initiatives.
Qualifications, Education and Experience
- Bachelor's degree preferred or equivalent experience.
Minimum 5 years of experience in NOC, IT Operations, or Technical Support.
Minimum 3 years of leadership experience in a NOC, IT Operations, or related technical environment. - Strong understanding of network operations, monitoring tools, and incident management processes.
- Experience developing and managing SLAs, SOPs, and operational metrics.
Why you'll love working at Velocity
We are an energetic bunch - eager to succeed and have lots of company pride. We promote a collaborative work environment that prioritizes strengthening relationships with our customers and team members to achieve our goals.
As a growing technology solutions and services company, every team member at Velocity has the opportunity to make an impact as we challenge ourselves to provide the best technology and customer experiences in the business. We're excited about what we do, why we do it, and who we do it for.
Diversity and Inclusion
Velocity is committed to diversity and inclusion and is dedicated to fostering a work environment where all team members are comfortable bringing their authentic selves to work and have equal opportunities to thrive. Our team members work collaboratively and draw inspiration from various perspectives and experiences that make each of us unique. This strengthens our connections with our team members, customers, and communities.
Our Values - Collaborative and Strong at the Core
- Customer-obsessed
- One team
- Do the right thing
- Let's go!
Our Benefits
- Medical, Dental, Vision
- PTO & Paid Holidays
- Paid Sick Time
- 401K - with Employer Match
- Paid Parental Leave
- Company provided Life Insurance, Short/Long-Term Disability
- Supplemental Benefits Available
About Velocity MSC
Velocity started in 2005. Velocity's customer-obsessed approach, combined with its customized voice and data network solutions, and support services, enhances how multi-location enterprises communicate and do business. That's why Velocity serves thousands of Fortune 500 companies across various industries. With over 500 employees, 13 redundant data centers, 450 carrier agreements, and 5,500 certified technicians throughout the U.S.- Velocity is an unstoppable force. To learn more, please visit https://velocitymsc.com/careers/.
Velocity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Velocity is an active participant with E-Verify.