Description: + Service Desk Technician Level 1 (SDT L1) Overview Service desk technicians are first responders to reported and ticketed client issues. The Service Desk Technician (SDT) is responsible ...
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Description: + Service Desk Technician Level 1 (SDT L1) Overview Service desk technicians are first responders to reported and ticketed client issues. The Service Desk Technician (SDT) is responsible ...
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MAINTENANCE TECHNICIAN Level 1
Breckenridge, MI · On-site
$20 - $30/hr
Machine, Inc. personnel of situations that are beyond the scope of responsibility level, including all feedback from Customers. * Participate in a wide variety of special projects. * Communicate with ...
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MAINTENANCE TECHNICIAN Level 1
Breckenridge, MI · On-site
$20 - $30/hr
Machine, Inc. personnel of situations that are beyond the scope of responsibility level, including all feedback from Customers. * Participate in a wide variety of special projects. * Communicate with ...
New
Level 1 Pharmacy Technician
Stevensville, MI · On-site
$16.50 - $20/hr
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.
New
Level 1 Pharmacy Technician
Stevensville, MI · On-site
$16.50 - $20/hr
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.
New
Pharmacy Technician Level 1
Saginaw, MI · On-site
$16.25 - $19.75/hr
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.
Pharmacy Technician Level 1
Saginaw, MI · On-site
$16.25 - $19.75/hr
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.
Level 1 Pharmacy Technician
Stevensville, MI · On-site
$16.50 - $20/hr
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.
Level 1 Pharmacy Technician
Stevensville, MI · On-site
$16.50 - $20/hr
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.
Pharmacy Technician Level 1
Jackson, MI · On-site
$16 - $19.25/hr
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.
Pharmacy Technician Level 1
Jackson, MI · On-site
$16 - $19.25/hr
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.
Pharmacy Technician Level 1
Traverse City, MI · On-site
$17.50 - $21.25/hr
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.
Pharmacy Technician Level 1
Traverse City, MI · On-site
$17.50 - $21.25/hr
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.
Pharmacy Technician - Level 1
Battle Creek, MI · On-site
$16.50 - $20/hr
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.
New
Pharmacy Technician - Level 1
Battle Creek, MI · On-site
$16.50 - $20/hr
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.
New
Pharmacy Technician Level 1
Traverse City, MI · On-site
$17.50 - $21.25/hr
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.
New
Pharmacy Technician Level 1
Traverse City, MI · On-site
$17.50 - $21.25/hr
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.
New
Pharmacy Technician - Level 1
Battle Creek, MI · On-site
$16.50 - $20/hr
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.
Pharmacy Technician - Level 1
Battle Creek, MI · On-site
$16.50 - $20/hr
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.
Pharmacy Technician Level 1
Jackson, MI · On-site
$16 - $19.25/hr
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.
Pharmacy Technician Level 1
Jackson, MI · On-site
$16 - $19.25/hr
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.
Pharmacy Technician Level 1
Lansing, MI · On-site
$17.75 - $21.50/hr
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.
Pharmacy Technician Level 1
Lansing, MI · On-site
$17.75 - $21.50/hr
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.
Pharmacy Technician Level 1
Lansing, MI · On-site
$17.75 - $21.50/hr
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.
New
Pharmacy Technician Level 1
Lansing, MI · On-site
$17.75 - $21.50/hr
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.
New
Pharmacy Technician Level 1
Jackson, MI · On-site
$16 - $19.25/hr
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.
New
Pharmacy Technician Level 1
Jackson, MI · On-site
$16 - $19.25/hr
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.
New
Level 1 Pharmacy Technician
Stevensville, MI · On-site
$16.50 - $20/hr
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.
Level 1 Pharmacy Technician
Stevensville, MI · On-site
$16.50 - $20/hr
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.
Maintenance Tech - Level 1
Cadillac, MI · On-site
Maintenance Technician 1 REPORTS TO: Maintenance: Maintenance Supervisor SUMMARY: The Maintenance Technician 1 performs machine repairs, fabrication projects, and preventive / predictive maintenance ...
Maintenance Tech - Level 1
Cadillac, MI · On-site
Maintenance Technician 1 REPORTS TO: Maintenance: Maintenance Supervisor SUMMARY: The Maintenance Technician 1 performs machine repairs, fabrication projects, and preventive / predictive maintenance ...
Maintenance Tech - Level 1
Cadillac, MI · On-site
Maintenance Technician 1 REPORTS TO: Maintenance: Maintenance Supervisor SUMMARY: The Maintenance Technician 1 performs machine repairs, fabrication projects, and preventive / predictive maintenance ...
Maintenance Tech - Level 1
Cadillac, MI · On-site
Maintenance Technician 1 REPORTS TO: Maintenance: Maintenance Supervisor SUMMARY: The Maintenance Technician 1 performs machine repairs, fabrication projects, and preventive / predictive maintenance ...
Sports Referee Level 1
Milford, MI · On-site
FREE Family Membership & Discounted Access to Programs * Flexible Scheduling * Family-friendly Work ... The Sports Referee Level 1 supports the mission of the YMCA by providing a positive and encouraging ...
Sports Referee Level 1
Milford, MI · On-site
FREE Family Membership & Discounted Access to Programs * Flexible Scheduling * Family-friendly Work ... The Sports Referee Level 1 supports the mission of the YMCA by providing a positive and encouraging ...
Maintenance Tech - Level 1
Cadillac, MI · On-site
Maintenance Technician 1 REPORTS TO: Maintenance: Maintenance Supervisor SUMMARY: The Maintenance Technician 1 performs machine repairs, fabrication projects, and preventive / predictive maintenance ...
Maintenance Tech - Level 1
Cadillac, MI · On-site
Maintenance Technician 1 REPORTS TO: Maintenance: Maintenance Supervisor SUMMARY: The Maintenance Technician 1 performs machine repairs, fabrication projects, and preventive / predictive maintenance ...
Level 1 Sports Referee
Farmington, MI · On-site
FREE Family Membership & Discounted Access to Programs * Flexible Scheduling * Family-friendly Work ... The Sports Referee Level 1 supports the mission of the YMCA by providing a positive and encouraging ...
Level 1 Sports Referee
Farmington, MI · On-site
FREE Family Membership & Discounted Access to Programs * Flexible Scheduling * Family-friendly Work ... The Sports Referee Level 1 supports the mission of the YMCA by providing a positive and encouraging ...
Internship Level 1 Rope Access Technician information
What is the difference between Internship Level 1 Rope Access Technician vs Level 1 Rope Access Technician?
| Aspect | Internship Level 1 Rope Access Technician | Level 1 Rope Access Technician |
|---|---|---|
| Certifications | Basic safety and introductory rope access training | Standard Level 1 certification in rope access |
| Work Experience | Limited or no prior experience, often a training phase | Practical experience required, entry-level professional |
| Work Environment | Supervised training sites, learning-focused | Operational sites, performing tasks under supervision |
| Employer Usage | Training programs, internships, apprenticeships | Regular job role in industrial maintenance, inspection |
The Internship Level 1 Rope Access Technician is a training position designed for individuals gaining initial experience, often with limited certifications. In contrast, the Level 1 Rope Access Technician is a certified entry-level professional performing actual work tasks in industrial environments. The internship prepares candidates for certification and practical work, while the Level 1 technician is qualified to execute rope access tasks independently under supervision.
What are popular job titles related to Internship Level 1 Rope Access Technician jobs in Michigan?
For Internship Level 1 Rope Access Technician jobs in Michigan, the most frequently searched job titles are:
- From Home Solder Technician
- Freelance Rope Access Technician
- Work From Home Kroger Pharmacy Pharmacist
- Work From Home Closed Door Pharmacy Technician
- Work From Home Pharmerica Pharmacy
- After School Bat Technician
- Scripts Pharmacy
- Remote Low Voltage Technician
- Work From Home Lead Pharmacy Technician
- Advantage Technologies
What job categories do people searching Internship Level 1 Rope Access Technician jobs in Michigan look for?
The top searched job categories for Internship Level 1 Rope Access Technician jobs in Michigan are:
What cities in Michigan are hiring for Internship Level 1 Rope Access Technician jobs?
Cities in Michigan with the most Internship Level 1 Rope Access Technician job openings:
Full-time
Medical, Life, Retirement
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Job description
Description:
+ Service Desk Technician Level 1 (SDT L1) Overview
Service desk technicians are first responders to reported and ticketed client issues. The Service Desk Technician (SDT) is responsible for providing professional, considerate, and timely reactive remote support for clients that rely on IT systems to work efficiently. SDTs are responsible for quick response and resolution to client service issues, as well as timely communications to clients about work being performed. SDTs must work within the reactive services framework of the Service Desk using established team processes.
SDT roles will vary based on SDT skill set and therefore ticket types assigned. The following outlines the responsibility of a SDT L1 role:
- L1: Triage and user MACs
+ Essential Job Functions
- Provide support to end users of managed services clients
- Take direction from the Service Desk Manager (SDM) and manage ticket assignments relative to ticket priority and age
- Follow specific Service Desk Team documented processes and workflows
- Work assigned tickets from triage through completion
- Use our suite of service desk and tools to diagnose and resolve client support issues
- Refer to client technical documentation for information that will help you understand and resolve client technology issues
- Escalate assigned aging tickets to the SDT L2 or L3 when assigned tickets cannot be resolved within 1-hour to maintain acceptable average resolution time KPI
- Seek assistance from the SDT L2, L3 or SDM when stuck
- Document service work and time in ConnectWise
- Understand the implications and effect of service procedures, steps, and tasks that your work will have on client infrastructure, uptime, and potential business interruption
- Work collaboratively with the members of the Service Desk Team, and cross functionally with all service delivery teams and team members familiar with the client environment and business
- Work with the SDM to identify chronic service issues across the client base
- Provide after hours on call support based on the on-call schedule/rotation
- Maintain technical skills required to perform the SDT role
- Attend and participate in weekly one-on-ones with SDM and monthly team meetings
+ Compensation and Benefits
- BCBS/BCN Health Insurance Options
- Simple IRA - 3% Employer Match
- Annual Clothing Stipend - $100
- Monthly Phone Stipend - $15/month
- Paid Life Insurance and Short Term Disability
- Eligible for Bonuses through Recognition and Certification Programs
+ Education and Experience
- Technical skill relevant to technologies supported (ongoing)
- Strong organizational and coordination skills
- Excellent communication abilities for effective client and team interactions
- Ability to manage multiple tasks and prioritize effectively
- Technical skill relevant to technologies supported (ongoing)
- Strong organizational and coordination skills
- Excellent communication abilities for effective client and team interactions
- Ability to manage multiple tasks and prioritize effectively
+ Working Conditions
- Full-time, Monday-Friday
- Occasional OT (1.5x)
- Ability to lift 50+ lbs.
- In-Office; Saginaw, MI
- Very limited travel for trainings as needed.
- Requires participation in an on-call rotation, alternating between weekday and weekend rotations (approximately every 4-8 weeks, depending on staffing).
- Ability to pass a background check and driver's check.
SDT L1s report directly to the Service Desk Manager.
About Heiden Technology Solutions
Sourced by ZipRecruiter
Industry
It services
Company size
1 - 10 Employees
Headquarters location
Saginaw, MI, US
Year founded
1994