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Internship Itil Process Analyst Jobs in California

Comtech, LLC

System Analyst

Sacramento, CA · On-site

We have developed our methodologies and processes based on the IT Infrastructure Library (ITIL) v.3 ... System Analyst Job location: Sacramento, CA Duration: 8 Months * Minimum five (5) years FTE ...

Comtech, LLC

System Analyst

Sacramento, CA · On-site

We have developed our methodologies and processes based on the IT Infrastructure Library (ITIL) v.3 ... Systems Analyst Location: Sacramento, CA * Minimum five (5) years FTE experience performing as ...

WithumSmith+Brown

IT Service Analyst II

Los Angeles, CA · On-site

$65 - $70/hr

Under the overall supervision of the Senior IT Services Manager, the Service Analyst II provides ... Basic ITIL Process, SLA, Priority & Severity MatrixSelf-motivated and dedicated to continual ...

Withum

IT Service Analyst II

Los Angeles, CA · On-site

$65K - $70K/yr

Under the overall supervision of the Senior IT Services Manager, the Service Analyst II provides ... Understanding of Basic ITIL Process, SLA, Priority & Severity Matrix * Self-motivated and dedicated ...

WithumSmith+Brown

IT Service Analyst II

Encino, CA · On-site

$65K - $70K/yr

Under the overall supervision of the Senior IT Services Manager, the Service Analyst II provides ... Understanding of Basic ITIL Process, SLA, Priority & Severity Matrix * Self-motivated and dedicated ...

Stem Xpert

SUPPORT PROJECT MANAGER

Thousand Oaks, CA · On-site

$103K - $122K/yr

... ITIL process knowledge. * The project manager will have significant day-to-day contact with the ... Experience with customer interface for requirements elicitation, business analysis, management of ...

WCL Group

Logistics Risk Analyst

Santa Ana, CA · On-site

$112.04/hr

Analyze logistics data from TMS, WMS, ERP, and claims systems to identify risk patterns and ... Process certification, such as Six Sigma, CBPP, BPM, ISO 20000, ITIL, or CMMI. #J-18808-Ljbffr

Viasat, Inc.

Senior IT Process Engineer

Carlsbad, CA

$158K - $237K/yr

Develop standardized, repeatable process architectures aligned to the TOM, ITIL principles, and ... Analytics, and Global IT Operations to ensure seamless process integration and clean handoffs.

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Internship Itil Process Analyst information

What does an internship ITIL Process Analyst do?

An Internship ITIL Process Analyst assists organizations in optimizing their IT service management processes by applying ITIL (Information Technology Infrastructure Library) best practices. They typically support process analysis, documentation, and improvement initiatives under the guidance of senior analysts or IT managers. Their responsibilities may include gathering data, helping map workflows, participating in meetings to identify inefficiencies, and preparing reports. This role helps interns gain valuable experience in IT service management while contributing to the organization's operational effectiveness.

What types of projects and responsibilities can an internship ITIL Process Analyst expect during their internship?

As an ITIL Process Analyst intern, you can expect to work on projects that involve analyzing and improving IT service management processes, such as incident, change, or problem management. Typical responsibilities include gathering and interpreting data, mapping current processes, assisting with documentation, and collaborating with IT teams to implement process improvements. You’ll often work under the guidance of senior analysts, gaining exposure to ITIL best practices and tools, while developing your analytical and communication skills in a collaborative office environment.

What are the key skills and qualifications needed to thrive as an internship ITIL Process Analyst, and why are they important?

To thrive as an Internship ITIL Process Analyst, you need a foundational understanding of IT service management principles, basic analytical skills, and preferably coursework or certification related to ITIL. Familiarity with ITSM tools like ServiceNow or BMC Remedy, and knowledge of incident, problem, and change management processes are advantageous. Strong attention to detail, effective communication, and a collaborative mindset help interns excel in supporting process improvements and working with diverse teams. These skills ensure efficient IT service delivery, clear documentation, and valuable contributions to process optimization initiatives.

What is the difference between Internship Itil Process Analyst vs Junior Itil Process Analyst?

AspectInternship Itil Process AnalystJunior Itil Process Analyst
QualificationsEnrolled in or recent graduate of relevant degree, basic ITIL knowledgeEntry-level certification (ITIL Foundation), some work experience
Work EnvironmentInternship setting, supervised, learning-focusedProfessional environment, responsible for supporting processes
ResponsibilitiesAssisting with ITIL processes, learning proceduresSupporting ITIL processes, process documentation, basic analysis

While both roles involve supporting ITIL processes, the Internship Itil Process Analyst is typically a learning position for students or recent graduates, whereas the Junior Itil Process Analyst is an entry-level professional responsible for supporting and executing ITIL processes in a work environment.

What cities in California are hiring for Internship Itil Process Analyst jobs?

Cities in California with the most Internship Itil Process Analyst job openings:

Internship Itil Process Analyst jobs near you

Senior ServiceNow Developer (P1-6173310-1)

Panda Restaurant Group

Rosemead, CA • On-site

$108K - $152K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Panda Express rating

7.2

Company rating: 7.2 out of 10

Based on 738 frontline employees who took The Breakroom Quiz

3rd of 107 rated fast food restaurants

Job description

Summary of Job Description:
The ServiceNow Developer works on technical aspects of the ServiceNow application, integrating with other business solutions and interfaces with both internal IS teams and Business stakeholders. This position provides technical insight in designing, configuring and supporting ServiceNow while aligning to Service Management best practices.
Job Responsibilities:
  • Identifies and analyzes business services, applications, and configuration items. Builds relationship mappings in ServiceNow CMDB with Discovery Tools and Service Mapping in serving ServiceNow modules including ITOM, Hardware Asset, Virtual Agent, Change, Problem, Certificate, Incident etc.
  • Supports all technical aspects and tool solution delivery, including application UI configuration, workflow configuration, scripting, API, and system integration of ServiceNow with other business applications (e.g., Infor Workday, POS Systems, Active Directory, SSO, automated system monitoring tools, etc.).
  • Plans and conducts the analysis of complex business issues to be solved with process changes and information systems. Works closely with business users to resolve ongoing functional issues. Implements changes to the ITIL process.
  • Maintains technical expertise and keeps current with relevant industry standards and best practices in ServiceNow for future development strategies and drives the continuous improvements of our implementation methodology and service offerings based on business user experiences.
  • Develops technical solutions on the ServiceNow platform, ensuring that they meet the client's needs and are aligned with ITIL, ITSM, ITOM, GRC, SPM, and CMDB best practices.
  • Collaborates with other developers to ensure that code is developed and maintained according to best practices.
  • Documents knowledge articles following the Knowledge processes, and conducts training on the ServiceNow platform for management, IS, and end users.

How we reward you:
  • Hybrid Work schedule
  • 401K with company match
  • Yearly bonus opportunity*
  • Full medical, dental, and vision insurance *
  • On-site fitness center, biometric screen, and flu shot clinic
  • Discounts at Panda restaurants, theme parks, and gym memberships
  • Paid time off starting at 15 days with 7 federal holidays*
  • Continuous education assistance and scholarships*
  • Income protection including Disability, Life and AD&D insurance*
  • Bereavement leave*

*Benefits available for eligible permanent full time associates
Your background and experience:
  • Bachelor's degree in Computer Science, Network Communication, Electronic Engineering or related field
  • ITIL Foundation certification
  • ServiceNow Administrator/Developer Certification
  • Certified ServiceNow Implementation Specialist & Certified ServiceNow Developer preferred.
  • Minimum 5 years as a Service Management professional configuring core modules (Incident, Change, Service Catalog, Asset, CMDB)
  • Successful completion of initial and periodically required trainings.
  • Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.

Pay Range: P3H: $108,500 - $152,000 / Annual
* Within the range, individual pay is determined using various factors, including work location and experience.
Panda Strong since 1983:
Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,800 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values.
You're wanted here:
Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to TASupport@PandaRG.com .

What Panda Express employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Panda Express

Sourced by ZipRecruiter

Panda Express is a leader in the quick-service restaurant industry, specializing in American Chinese cuisine. It was established in 1983 in Glendale, California by Andrew and Peggy Cherng and has grown to become the largest Asian segment restaurant chain in the United States, with in excess of 2,200 locations. Its headquarters are located in Rosemead, California. The eatery offers a variety of menu items, including their signature dish, Orange Chicken, along with other favorites like Kung Pao Chicken and Beef and Broccoli. Guided by their mission to "deliver exceptional Asian dining experiences," Panda Express is beloved by many for its convenience, consistently high quality, and innovative twists on traditional Chinese dishes.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Rosemead, CA, US

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