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Internship It Support Specialist Jobs in Green Bay, WI

Oconto County (WI)

IT Support Technician

Oconto, WI · On-site

$25.37/hr

Provides help desk support. Assists Senior Client Tech in technology assessment pertaining to ... Supplemental Information LANGUAGE SKILLS Knowledge of data communications technology. Knowledge of ...

GB Packaging

IT Intern

Green Bay, WI · On-site

$14.50 - $19.50/hr

... internship opportunity for a college student currently pursuing a degree in Computer Science, Information Management, or a related field. The IT Intern will provide technical support for company ...

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How much do internship it support specialist jobs pay per hour?

As of May 27, 2026, the average hourly pay for internship it support specialist in Green Bay, WI is $16.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Internship IT Support Specialist, and why are they important?

To thrive as an Internship IT Support Specialist, you need a foundational understanding of computer hardware, software, networking, and troubleshooting, often supported by coursework or entry-level IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems (Windows, macOS, Linux) is typically required. Strong communication, problem-solving skills, and a willingness to learn help interns excel in assisting users and collaborating with IT teams. These skills and qualities are crucial for effectively resolving technical issues and supporting organizational productivity.

What types of technical issues will I commonly encounter as an IT Support Specialist intern, and how should I approach resolving them?

As an IT Support Specialist intern, you'll frequently handle issues such as password resets, software installation problems, hardware malfunctions, and network connectivity concerns. You'll often be the first point of contact for employees experiencing technical difficulties, so clear communication and a methodical troubleshooting approach are essential. Collaborating with senior IT staff and documenting solutions are key practices that will help you quickly learn and build confidence in resolving a wide variety of problems. Embracing these challenges will give you hands-on experience and lay a strong foundation for career advancement in IT support.

What does an Internship IT Support Specialist do?

An Internship IT Support Specialist assists users with technical issues involving computer hardware, software, and network systems. They help in troubleshooting problems, setting up equipment, performing routine maintenance, and sometimes installing new software. Interns typically work under the supervision of experienced IT staff, gaining hands-on experience and learning about IT support processes. This role is designed to provide practical training and exposure to real-world IT challenges in a professional environment.

What is the difference between Internship It Support Specialist vs Help Desk Technician?

AspectInternship It Support SpecialistHelp Desk Technician
Required CredentialsTypically pursuing or recent graduate in IT or related fieldHigh school diploma or equivalent; some certifications preferred
Work EnvironmentInternship setting, learning-focused, entry-level tasksHelp desk or support center, troubleshooting user issues
Employer & Industry UsageInternship programs in tech companies, IT departmentsIT support roles across various industries, customer service focus

The Internship It Support Specialist is an entry-level, learning-focused role often filled by students or recent graduates, providing foundational IT support experience. In contrast, Help Desk Technicians are more established support staff handling user issues regularly. While both roles involve troubleshooting and basic technical tasks, the internship emphasizes learning and development, whereas the help desk role is more operational and service-oriented.

What are the most commonly searched types of It Support Specialist jobs in Green Bay, WI? The most popular types of It Support Specialist jobs in Green Bay, WI are:
Internship It Support Specialist jobs near you
IT Cybersecurity and Support Intern

IT Cybersecurity and Support Intern

Burger Boat Company

Manitowoc, WI • On-site

$14.50 - $19.25/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

POSITION SUMMARY:


The IT Cybersecurity & Support Intern will support the IT department’s daily operations with a focus on documentation, infrastructure support, cybersecurity monitoring assistance, and compliance readiness activities. This junior-level internship is designed for students seeking hands-on experience in enterprise IT environments, cybersecurity fundamentals, and structured compliance frameworks such as CMMC Level 2.


ESSENTIAL JOB FUNCTIONS:

  1. Assist with installation, movement, removal, and setup of IT equipment.
  2. Support installation, configuration, testing, and upgrade of software applications.
  3. Provide basic IT support to end users under supervision.
  4. Document existing IT policies, procedures, and work instructions.
  5. Create and update network and facilities drawings and diagrams.
  6. Support cybersecurity alert monitoring and incident documentation.
  7. Assist with CMMC Level 2 compliance documentation and evidence collection.
  8. Perform other IT-related duties as assigned


POSITION IN ORGANIZATION:


This position reports directly to the IT Administrator and has no direct reports, but demonstrates confidence, awareness, the ability to influence without authority to achieve successful outcomes regardless of reporting structures.


DECISION MAKING:


Exercise judgment consistent with Burger’s mission, vision, and code of business conduct regularly and continuously. Assumes responsibility for decisions, consequences, and results.




COMMUNICATION:


Must demonstrate great verbal and written communication skills, including the ability to listen, talk, and teach. Demonstrate an all-pervasive positive attitude and approach to obstacles. Possess the ability to communicate professionally and effectively with clients, employees, vendors, etc. Identifies and escalates issues and obstacles in a timely manner with recommendations on how to overcome and move forward.


EDUCATION:

Currently pursuing an Associate’s or bachelor’s degree in IT, Cybersecurity, Computer Science, or related field (junior-level preferred).


EXPERIENCE:


Basic understanding of computer hardware, Windows OS, networking fundamentals, and cybersecurity concepts.

Strong attention to detail and ability to handle confidential information responsibly.


PREFERED EXPERIENCE:

Prior IT support or internship experience.

Familiarity with Microsoft 365, Active Directory, or ticketing systems.

Exposure to NIST, CMMC, or other compliance frameworks


PHYSICAL REQUIREMENTS:


Frequent seated position for extended periods of time while operating a computer. Will occasionally need to walk/stand for longer periods for company events and tours.


GENERAL STATEMENT:


This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. As a highly organized and capable administrative and functional support professional, other duty may be assigned if the need arises.


1st shift schedule similar to 7:30am-4:00pm with some flexibility