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Internship Insurance Call Center Jobs in Alabama

Birmingham

Contact Center Manager

Birmingham, AL · On-site

As such the processes and procedures for selling the insurance products and processing applications in accordance with established guidelines is within the purview of the Call Center Manager. The ...

Birmingham

Contact Center Manager

Birmingham, AL · On-site

As such the processes and procedures for selling the insurance products and processing applications in accordance with established guidelines is within the purview of the Call Center Manager. The ...

AMBA

Inside Sales Insurance Specialist

Tuscaloosa, AL · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Tuscaloosa, AL · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Huntsville, AL · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Huntsville, AL · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Dothan, AL · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Dothan, AL · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Birmingham, AL · On-site

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Active Life and Health insurance license preferred. Candidates without an active license must be ...

AMBA

Inside Sales Insurance Specialist

Tuscaloosa, AL · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Birmingham, AL · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Birmingham, AL · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Huntsville, AL · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

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Showing results 41-60

All JobsInsurance Call Center JobsInternship Insurance Call Center JobsInternship Insurance Call Center Jobs in Alabama

Internship Insurance Call Center information

What is the difference between Internship Insurance Call Center vs Insurance Customer Service Representative?

AspectInternship Insurance Call CenterInsurance Customer Service Representative
CredentialsTypically pursuing or recent graduate, no specific license requiredHigh school diploma or equivalent; licensing may be required for certain roles
Work EnvironmentCall center setting, fast-paced, temporary internshipOffice-based, ongoing full-time or part-time role
Industry UsageEntry-level internship for gaining industry experienceFull-time role handling customer inquiries and policy support

While both roles involve customer interaction in the insurance industry, an Internship Insurance Call Center is a temporary, entry-level position designed for students or recent graduates to gain experience. An Insurance Customer Service Representative is a permanent role focused on assisting clients with policies and claims. The internship offers a learning opportunity, whereas the representative role involves ongoing responsibilities.

What are the most commonly searched types of Insurance Call Center jobs in Alabama? The most popular types of Insurance Call Center jobs in Alabama are:
Internship Insurance Call Center jobs near you

Patient Services Representative-Part Time-call center

Southlake Orthopaedics

Birmingham, AL • On-site

$16.50/hr

Part-time

Posted yesterday

New

Job description

POSITION SUMMARY:The Patient Services Representative (PSR) serves as the first point of contact for patients-both in person and over the phone-and is responsible for delivering a seamless, compassionate, and efficient patient experience. This role combines front desk responsibilities with call center functions, including appointment scheduling, insurance verification, and patient intake support. The ideal candidate is organized, detail-oriented, and thrives in a fast-paced environment that requires excellent communication and problem-solving skills.QUALIFICATIONS AND SKILLS:High School Diploma or equivalent required6 months of experience in a medical office or call center environment, preferably in a healthcare setting.Knowledge of EHR systems and medical terminology is highly desirable.Strong communication and interpersonal skills.Ability to multitask and work independently in a fast-paced environment.Proficiency in Microsoft Office and other relevant software platforms.Exceptional attention to detail and organizational skills.ESSENTIAL RESPONSIBILITIES: Patient Communication & Customer ServiceAnswer incoming calls promptly and courteously in a high-volume call center environment.Greet patients and visitors warmly and professionally at the front desk.Respond to patient questions and concerns regarding services, appointments, billing, and referrals.Maintain a positive and compassionate approach in all interactions with patients, families, staff, and providers.Scheduling & CoordinationSchedule appointments for new and established patients using electronic scheduling software.Confirm and update appointments and insurance eligibility.Coordinate patient referrals and ensure referral documentation is complete.Obtain prior authorizations and pre-certifications when required.Patient Intake & DocumentationAccurately collect, verify, and input patient demographic and insurance information into the Electronic Health Records (EHR) system.Create and maintain patient charts with up-to-date contact, pharmacy, and physician information.Distribute and collect appropriate pre-visit documents and ensure they are completed and scanned into patient charts.Front Desk OperationsCheck patients in and out with accuracy and efficiency.Collect copays and outstanding balances; issue receipts and maintain accurate financial records.Monitor and prepare the daily appointment schedule.Maintain the cleanliness and organization of the front desk and lobby areas.Ensure forms, supplies, and patient-facing materials are stocked and available.Insurance & Referral ManagementVerify insurance coverage and obtain necessary referrals from primary or referring providers.Communicate with insurance companies to facilitate eligibility checks and pre-authorizations.Escalate urgent or unresolved issues appropriately to ensure timely patient care.WORK ENVIROMENT:This position operates in both a clinical front office and a call center setting.Requires sitting, standing, and walking for extended periods.Must be able to lift up to 25 lbs occasionally (e.g., stocking forms/supplies).OTHER DUTIES:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.You must be able to pass a pre-employment background check and drug test for employment at Southlake Orthopaedics. Any job offer will be contingent on the results of such background check and drug test.
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