Help Desk Analyst
$19.50 - $26.75/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Help Desk Analyst
$19.50 - $26.75/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Help Desk Analyst
$19.25 - $26.25/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Help Desk Analyst
$19.25 - $26.25/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Help Desk Analyst
$19.50 - $26.50/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Help Desk Analyst
$19.50 - $26.50/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Help Desk Analyst
$19.75 - $27/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Help Desk Analyst
$19.75 - $27/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Help Desk Analyst
Tallahassee, FL · On-site
$19.50 - $26.50/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Help Desk Analyst
Tallahassee, FL · On-site
$19.50 - $26.50/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Help Desk Analyst
$19.50 - $26.75/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Help Desk Analyst
$19.50 - $26.75/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Help Desk Analyst
$19.50 - $26.50/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Help Desk Analyst
$19.50 - $26.50/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Help Desk Analyst
$19 - $26/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Help Desk Analyst
$19 - $26/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Help Desk Analyst
Tampa, FL · On-site
$19.25 - $26.50/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Help Desk Analyst
Tampa, FL · On-site
$19.25 - $26.50/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Help Desk Analyst
$19 - $26/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Help Desk Analyst
$19 - $26/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Help Desk Analyst
$18 - $24.50/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Help Desk Analyst
$18 - $24.50/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Help Desk Analyst
$18.50 - $25.50/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Help Desk Analyst
$18.50 - $25.50/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Help Desk Analyst
Jacksonville, FL · On-site
$19 - $26/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Help Desk Analyst
Jacksonville, FL · On-site
$19 - $26/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Help Desk Analyst
$19 - $26/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Help Desk Analyst
$19 - $26/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Help Desk Analyst
Orlando, FL · On-site
$19 - $26/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Help Desk Analyst
Orlando, FL · On-site
$19 - $26/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Help Desk Analyst
Miami, FL · On-site
$30/hr
\n \n \n \n \n We are seeking a skilled Help Desk Analyst with strong experience in Microsoft Intune to join our IT support team. The ideal candidate will provide technical assistance to users, manage ...
Help Desk Analyst
Miami, FL · On-site
$30/hr
\n \n \n \n \n We are seeking a skilled Help Desk Analyst with strong experience in Microsoft Intune to join our IT support team. The ideal candidate will provide technical assistance to users, manage ...
Help Desk Analyst - 31001807 Pay Plan: CS Exempt (EOG) Position Number: 31001807 Salary: $50,275.20 Posting Closing Date: 08/25/2026 Total Compensation Estimator Tool Help Desk Analyst Office of ...
Help Desk Analyst - 31001807 Pay Plan: CS Exempt (EOG) Position Number: 31001807 Salary: $50,275.20 Posting Closing Date: 08/25/2026 Total Compensation Estimator Tool Help Desk Analyst Office of ...
Help Desk Analyst - 31001807
Tallahassee, FL · On-site
$50K/yr
Help Desk Analyst - 31001807 Pay Plan: CS Exempt (EOG) Position Number: 31001807 Salary: $50,275.20 Posting Closing Date: 08/25/2026 Total Compensation Estimator Tool Help Desk Analyst Office of ...
Help Desk Analyst - 31001807
Tallahassee, FL · On-site
$50K/yr
Help Desk Analyst - 31001807 Pay Plan: CS Exempt (EOG) Position Number: 31001807 Salary: $50,275.20 Posting Closing Date: 08/25/2026 Total Compensation Estimator Tool Help Desk Analyst Office of ...
Help Desk Analyst - 31001807
Tallahassee, FL · On-site
$50K/yr
Help Desk Analyst - 31001807 Pay Plan: CS Exempt (EOG) Position Number: 31001807 Salary: $50,275.20 Posting Closing Date: 08/25/2026 Total Compensation Estimator Tool Help Desk Analyst Office of ...
Help Desk Analyst - 31001807
Tallahassee, FL · On-site
$50K/yr
Help Desk Analyst - 31001807 Pay Plan: CS Exempt (EOG) Position Number: 31001807 Salary: $50,275.20 Posting Closing Date: 08/25/2026 Total Compensation Estimator Tool Help Desk Analyst Office of ...
Help Desk Analyst
Sarasota, FL · On-site
$19.75 - $27/hr
Receives requests via phone, e-mail or in person and records issues into Help Desk Call Tracking ... independent analytical and evaluative judgment. Employment Screening Requirements As part of ...
Help Desk Analyst
Sarasota, FL · On-site
$19.75 - $27/hr
Receives requests via phone, e-mail or in person and records issues into Help Desk Call Tracking ... independent analytical and evaluative judgment. Employment Screening Requirements As part of ...
Internship Help Desk Analyst information
What does an internship help desk analyst do?
An Internship Help Desk Analyst assists users by providing technical support and troubleshooting issues with hardware, software, or network systems. They typically respond to support tickets, answer calls or emails, and follow established procedures to resolve common problems or escalate more complex issues to senior staff. Interns in this role gain hands-on experience in IT support, improve their problem-solving skills, and learn how to communicate technical information effectively to non-technical users.
What are the key skills and qualifications needed to thrive as an internship help desk analyst?
To thrive as an Internship Help Desk Analyst, you need foundational knowledge of computer hardware, software troubleshooting, and basic networking concepts, often gained through IT coursework or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk) and remote desktop tools is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues. These skills and qualities are vital for delivering timely support, ensuring user satisfaction, and maintaining smooth IT operations.
What are some common challenges faced by internship help desk analysts, and how can they be addressed?
Internship Help Desk Analysts often encounter challenges such as managing multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical understanding. To address these challenges, it’s important to develop strong organizational skills, actively seek guidance from more experienced team members, and make use of internal documentation and knowledge bases. Building strong communication skills and a willingness to learn will also help interns provide efficient support and grow within the IT support field.
What are the most commonly searched types of Help Desk Analyst jobs in Florida?
The most popular types of Help Desk Analyst jobs in Florida are:
Job description
GrayRobinson, a full-service law and government consulting firm with 16 offices in Florida and Washington, D.C., has an immediate opening in one of our Orlando offices for an experienced Help Desk Analyst. The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, evaluating and implementing new software. The ideal candidate must demonstrate effective communication skills and be capable of responding to users regarding a variety of complex questions in a professional, efficient, and timely manner.
The position requires 5+ years of experience troubleshooting software and hardware issues, with detailed working knowledge of legal-specific software and processes, including but not limited to Windows 11, Microsoft 365, iManage, VPN, and Citrix. Capable of formatting and troubleshooting Word, Excel, PowerPoint, and Outlook. Law firm experience is a plus.
We provide a professional work environment and a competitive employment package, including comprehensive benefits.
GrayRobinson is an Equal Opportunity Employer.
About GrayRobinson, P.A.
Sourced by ZipRecruiter
Industry
Law firms
Company size
201 - 500 Employees
Headquarters location
Orlando, FL, US
Year founded
1970