Littleton, MA · Remote
$26 - $27/hr
We're growing our customer support team and looking for a detail-oriented, customer-focused representative to handle inbound email and live chat inquiries -- helping customers navigate orders ...
New
Quick apply
Littleton, MA · Remote
$26 - $27/hr
We're growing our customer support team and looking for a detail-oriented, customer-focused representative to handle inbound email and live chat inquiries -- helping customers navigate orders ...
New
Boston, MA · On-site
$19.50 - $26.25/hr
Respond to client inquiries via chat and email in a timely, professional, and customer-focused manner. * Provide accurate information and support regarding products, services, and processes.
Boston, MA · On-site
$19.50 - $26.25/hr
Respond to client inquiries via chat and email in a timely, professional, and customer-focused manner. * Provide accurate information and support regarding products, services, and processes.
Boston, MA · On-site
$19.50 - $26.25/hr
Respond to client inquiries via chat and email in a timely, professional, and customer-focused manner. * Provide accurate information and support regarding products, services, and processes.
Boston, MA · On-site
$19.50 - $26.25/hr
Respond to client inquiries via chat and email in a timely, professional, and customer-focused manner. * Provide accurate information and support regarding products, services, and processes.
Boston, MA · On-site
$19.50 - $26.25/hr
Respond to client inquiries via chat and email in a timely, professional, and customer-focused manner. * Provide accurate information and support regarding products, services, and processes.
Boston, MA · On-site
$19.50 - $26.25/hr
Respond to client inquiries via chat and email in a timely, professional, and customer-focused manner. * Provide accurate information and support regarding products, services, and processes.
Boston, MA · On-site
$19.50 - $26.25/hr
Respond to client inquiries via chat and email in a timely, professional, and customer-focused manner. * Provide accurate information and support regarding products, services, and processes.
Boston, MA · On-site
$19.50 - $26.25/hr
Respond to client inquiries via chat and email in a timely, professional, and customer-focused manner. * Provide accurate information and support regarding products, services, and processes.
To apply: (1) visit (2) download an internship application and (3) email your completed application ... Interns will also provide administrative support, including but not limited to: touring, marketing ...
To apply: (1) visit (2) download an internship application and (3) email your completed application ... Interns will also provide administrative support, including but not limited to: touring, marketing ...
Boston, MA · On-site
To apply: (1) visit (2) download an internship application and (3) email your completed application ... Interns will also provide administrative support, including but not limited to: touring, marketing ...
Boston, MA · On-site
To apply: (1) visit (2) download an internship application and (3) email your completed application ... Interns will also provide administrative support, including but not limited to: touring, marketing ...
Boston, MA · Remote
$30K - $75K/yr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
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Boston, MA · Remote
$30K - $75K/yr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Boston, MA · Remote
$17.50 - $23.75/hr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Boston, MA · Remote
$17.50 - $23.75/hr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Boston, MA · Remote
$65K - $75K/yr
The Customer Service Specialist is responsible for providing exceptional support and service to ... Respond promptly and professionally to customer inquiries via phone, email, chat, or in person.
Boston, MA · Remote
$65K - $75K/yr
The Customer Service Specialist is responsible for providing exceptional support and service to ... Respond promptly and professionally to customer inquiries via phone, email, chat, or in person.
Boston, MA · On-site
$23.25 - $32/hr
Responsibilities : • This role is responsible for the support of clients, via telephone, email, chat, and any other supported technologies. • Provide excellent customer service concerning all ...
Boston, MA · On-site
$23.25 - $32/hr
Responsibilities : • This role is responsible for the support of clients, via telephone, email, chat, and any other supported technologies. • Provide excellent customer service concerning all ...
Wellesley Hills, MA · Remote
$65K/yr
Ensure successful execution of 24x7 multi-channel tech support (phone, email, chat, SMS) and college operator inbound routing. * Lead technical initiatives tailored to institutional goals ...
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Wellesley Hills, MA · Remote
$65K/yr
Ensure successful execution of 24x7 multi-channel tech support (phone, email, chat, SMS) and college operator inbound routing. * Lead technical initiatives tailored to institutional goals ...
Boston, MA · On-site
Provide support through phone, email, chat, and remote support tools. * Assist end users in diagnosing and resolving application-related issues. * Deliver high-quality customer service and maintain ...
Quick apply
Boston, MA · On-site
Provide support through phone, email, chat, and remote support tools. * Assist end users in diagnosing and resolving application-related issues. * Deliver high-quality customer service and maintain ...
Chelsea, MA · Hybrid
$16.25 - $21.75/hr
... email, chat, or self-service portal within the IT Management system. Our team diagnoses and ... This internship opportunity is available for immediate hire. The selected candidate will begin ...
Chelsea, MA · Hybrid
$16.25 - $21.75/hr
... email, chat, or self-service portal within the IT Management system. Our team diagnoses and ... This internship opportunity is available for immediate hire. The selected candidate will begin ...
Chelsea, MA · On-site
$16.25 - $21.75/hr
... email, chat, or self-service portal within the IT Management system. Our team diagnoses and ... This internship opportunity is available for immediate hire. The selected candidate will begin ...
Chelsea, MA · On-site
$16.25 - $21.75/hr
... email, chat, or self-service portal within the IT Management system. Our team diagnoses and ... This internship opportunity is available for immediate hire. The selected candidate will begin ...
Chelsea, MA · Hybrid
$16.25 - $21.75/hr
... email, chat, or self-service portal within the IT Management system. Our team diagnoses and ... This internship opportunity is available for immediate hire. The selected candidate will begin ...
Chelsea, MA · Hybrid
$16.25 - $21.75/hr
... email, chat, or self-service portal within the IT Management system. Our team diagnoses and ... This internship opportunity is available for immediate hire. The selected candidate will begin ...
North Reading, MA · On-site
$22.50 - $30.75/hr
Serve as a primary point of contact for technical support requests, hardware and software issues, and network issues for employees via phone, email, chat, or in person * Diagnose and resolve ...
North Reading, MA · On-site
$22.50 - $30.75/hr
Serve as a primary point of contact for technical support requests, hardware and software issues, and network issues for employees via phone, email, chat, or in person * Diagnose and resolve ...
North Scituate, MA · On-site
Provide remote support via phone, email, chat, and remote desktop tools. * Collaborate with infrastructure, network, security, and application support teams to resolve technical issues. Required ...
North Scituate, MA · On-site
Provide remote support via phone, email, chat, and remote desktop tools. * Collaborate with infrastructure, network, security, and application support teams to resolve technical issues. Required ...
Hingham, MA · On-site
Provide remote support via phone, email, chat, and remote desktop tools. * Collaborate with infrastructure, network, security, and application support teams to resolve technical issues. Required ...
Hingham, MA · On-site
Provide remote support via phone, email, chat, and remote desktop tools. * Collaborate with infrastructure, network, security, and application support teams to resolve technical issues. Required ...
Milton Village, MA · On-site
Provide remote support via phone, email, chat, and remote desktop tools. * Collaborate with infrastructure, network, security, and application support teams to resolve technical issues. Required ...
Milton Village, MA · On-site
Provide remote support via phone, email, chat, and remote desktop tools. * Collaborate with infrastructure, network, security, and application support teams to resolve technical issues. Required ...
$8.86 - $10.14
1% of jobs
$10.14 - $11.42
0% of jobs
$11.42 - $12.69
3% of jobs
$12.69 - $13.97
3% of jobs
$13.97 - $15.24
16% of jobs
$15.33 is the 25th percentile. Wages below this are outliers.
$15.24 - $16.52
32% of jobs
$16.52 - $17.80
19% of jobs
$18.05 is the 75th percentile. Wages above this are outliers.
$17.80 - $19.07
5% of jobs
$19.07 - $20.35
16% of jobs
$20.35 - $21.62
3% of jobs
$21.62 - $22.90
2% of jobs
$8
$17
$22
| Aspect | Internship Email Chat Support | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or ongoing education | High school diploma or equivalent; some roles may prefer post-secondary education |
| Work Environment | Remote or office-based, focusing on email and chat communication | Office or remote, handling calls, emails, and live chat |
| Industry Usage | Common in tech, e-commerce, and service sectors | Widespread across retail, telecom, and service industries |
| Search & Comparison Intent | Entry-level, training, and internship opportunities | Full-time customer support roles with more responsibilities |
Internship Email Chat Support roles are typically entry-level positions focused on assisting customers via email and chat, often as part of training or internship programs. Customer Service Representatives handle a broader range of communication channels and responsibilities, often requiring more experience. Both roles are vital in customer support but differ mainly in experience level and scope of duties.
Littleton, MA • Remote
$26 - $27/hr
Full-time
Medical, Retirement, PTO
Posted 3 days ago
New
This is a remote position.
111 Sign, Inc. is a printing company specializing in custom signage and print solutions for businesses of all sizes. We're growing our customer support team and looking for a detail-oriented, customer-focused representative to handle inbound email and live chat inquiries — helping customers navigate orders, artwork proofs, printing specs, and shipping timelines.
The Remote Email & Chat Representative will be the primary point of contact for customers reaching out through email and live chat channels. This role requires strong written communication skills, a solid understanding of (or willingness to learn) print production basics, and the ability to multitask across multiple customer conversations in a fast-paced digital environment.
