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Internship Discover Card Customer Service Jobs in Indiana

PIVOT Workforce

Accounting Manager

Indianapolis, IN

$90K - $100K/yr

Reconcile Fleet invoices from NAPA Tracs system to company ERP monthly Process credit card customer ... Client Reports for Service, Construction & Company Assist with Quarterly & Year End Audit ...

PIP, Inc.

Customer Service Representative

Carmel, IN · On-site

$40K - $65K/yr

Customer Service Representative A locally owned and nationally recognized Printing, Signage, and ... technology, discover the world that is PIP and its independent franchisees. PIP is a leading ...

PIP

Customer Service Representative

Carmel, IN · On-site

$40K - $65K/yr

Our Customer Service Representatives work closely with customers and our sales team, providing ... technology, discover the world that is PIP and its independent franchisees. PIP is a leading ...

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Internship Discover Card Customer Service information

Is Discover Card a good company to work for?

Discover Card offers customer service internships that provide experience in financial services, with a focus on communication skills and problem-solving. The company is generally regarded as a stable employer with a positive work environment and opportunities for professional development. However, individual experiences may vary based on role and location.

Does Discover have internships?

Discover offers internships in various departments, including customer service roles like the Internship Discover Card Customer Service position. These internships typically provide hands-on experience, training, and opportunities to develop skills relevant to the financial services industry. Applicants should review Discover's careers page for current internship openings and requirements.

Does Internship Discover Card Customer Service allow remote work?

Internship positions in Discover Card Customer Service often offer remote work options, especially for roles involving customer support and communication tools. However, availability of remote work may vary depending on the specific internship program and location requirements, so it is advisable to check the job listing for details on remote work policies.

What are the most commonly searched types of Discover Card Customer Service jobs in Indiana?

The most popular types of Discover Card Customer Service jobs in Indiana are:

What are popular job titles related to Internship Discover Card Customer Service jobs in Indiana?

For Internship Discover Card Customer Service jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Internship Discover Card Customer Service jobs in Indiana look for?

The top searched job categories for Internship Discover Card Customer Service jobs in Indiana are:

What cities in Indiana are hiring for Internship Discover Card Customer Service jobs?

Cities in Indiana with the most Internship Discover Card Customer Service job openings:

Internship Discover Card Customer Service jobs near you
Infographic showing various Internship Discover Card Customer Service job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Card Services Specialist

Financial Center First Credit Union

Indianapolis, IN

$18.90 - $25.99/hr

Full-time

Posted 8 days ago

Job description

POSITION TITLE: Card Services Specialist
REPORTS TO: Card Services amp; ITM Operations Manager
PAY GRADE: 7
DEPARTMENT: Internal Operations
FLSA STATUS: Non-Exempt (Paid Hourly)
LOCATION: Hybrid, 7101 East 56th Street, Indianapolis, IN, 46226
PURPOSE: The primary purpose of this position is to fulfill Financial Center First CU’s vision of inspiring financial wellness. The position must deliver high quality service to both internal and external members by supporting and promoting our values to Care, Listen, Learn, Solve, and Act.
The Card Specialist maintains the clerical duties of the Credit Union’s debit and credit card programs, approves and processes disputes for debit card transactions, completing new card setups, and handling member inquiries.
ESSENTIAL DUTIES:
  • Deliver the exceptional member experience during all interactions with potential members, members, coworkers, internal members and vendors
  • Performs daily processing of Debit Card requests including but not limited to:
    • Process debit card disputes within regulatory timelines, including filing chargebacks, and insurance notices.
    • Analyzes customer account activity, including ATM transactions, VISA debit authorization and settlements to determine whether fraudulent, unauthorized or other misuse of an account has occurred in order to limit the organization’s exposure to loss and protect a legitimate customer account balance.
    • Notify fraud prevention group of dispute trends.
    • Communicates with members as needed to follow up on debit disputes.
  • Performs daily processing of Credit Card requests including but not limited to:
    • New credit card onboarding – new card setup
    • Balance transfers
    • Account maintenance
    • Researching and responding to member service calls
  • Daily review of reports for both validation and reconciliation of previous day’s work for accuracy and risk management
  • Supports Card Services amp; ITM Operations Manager in the setup and testing of credit card promotions
  • Manages card inventory, including card BIN management, bulk card renewal, instant issue cardstock, and monthly inventory review. Places orders for rush-order cards and international card holders
  • Manage cards which are returned undeliverable to the Credit Union by logging, notifying members, and destroying cards as required
  • Creates and maintains procedures ensuring compliance with visa rules and regulations
  • Serves as a backup for the weekly cash orders and balancing of the credit unions ITMs
  • Participates in training for retail teams and branch visits
  • Performs other duties as commensurate with the position.
REQUIRED BACKGROUND:
  • High School graduate or equivalent
  • 1-year experience with a Credit Union (or Financial Institution) member account processing is preferred
  • Strong verbal and written communication skills. Strong interpersonal and customer service skills. Ability to be resourceful, perceptive and persuasive when solving problems. Displays, diplomacy, patience and tact when dealing with members and staff
  • Detail oriented with ability to adapt quickly in a fast-paced environment
  • Good organizational skills. Ability to concentrate, exercise judgement amp; be a creative thinker
  • Must have the ability to effectively work with a variety of personalities, backgrounds and experience levels
  • Must be proficient in use of Microsoft Office products, specifically Word, Excel and PowerPoint
  • Ability to properly handle sensitive information is imperative
ADA REQUIREMENTS
Physical Requirements
Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of travel by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Must be capable of regular, reliable and timely attendance.
Working Conditions
Must be able to routinely perform work indoors in climate-controlled private office with minimal noise.
Mental and/or Emotional Requirements
Must be able to perform job functions independently and work effectively either on own or as part of a team. Must be able to plan and direct the work activities of self and others. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

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