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Internship Content Quality Analyst Jobs (NOW HIRING)

twoharbors

Content Quality Analyst

Fort Mill, SC · On-site

The Content Quality Analyst is responsible for quality review of formal written responses provided to consumers, regulators, etc., and the associated system entries. The Content QA analyst will focus ...

Aquent

Content QA Analyst

Redmond, WA · On-site +1

$37 - $42/hr

Validate content quality, functionality, usability, accessibility, and adherence to design ... Analyze testing results thoroughly and communicate findings effectively to stakeholders. * Identify ...

BC Forward

Quality Analyst

Milwaukee, WI · On-site

$20 - $24/hr

Quality Analyst Location: Milwaukee, WI (Lewis Center, 615 E. Michigan Street, 53202) Duration ... Review shareholder correspondence for content, clarity, grammar, and typographical accuracy and/or ...

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Quality Analyst

Cheyenne, WY · On-site

The main function of a QA Analyst is to develop, implement, and document all testing activities ... Identify, analyze and document problems with program function, output, online screen or content

TTEC

Quality Analyst

Krakow, WI

Quality Analyst Apply now Save jobSaved job The RevGen Sales Effectiveness & Enablement team is ... Act as a consultant to content developers, honing learning for greater sales success. * Help define ...

thyssenkrupp

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Park City, KS · On-site

... analyzing material issues for non-conformance to quality standards, bringing about resolutions ... Any assigned special projects The above is intended to describe the general content of and ...

Whirlpool

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Experis

Quality Analyst 3

Cheyenne, WY · On-site

$42 - $45/hr

As a Quality Analyst, you will be an integral part of the Quality Assurance department supporting ... Identify, analyze, and document issues related to program functions, outputs, and online content.

Antech Diagnostics

Call Quality Analyst

Loveland, CO · On-site

$60K - $75K/yr

Job Purpose/Overview The Customer Support Call Quality Analyst delivers on the Antech Customer ... Contribute content for annual employee reviews as needed * Performs other duties as assigned.

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How much do internship content quality analyst jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for internship content quality analyst in the United States is $28.60, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $31.97 per hour, depending on experience, location, and employer.

What is the difference between Internship Content Quality Analyst vs Content Writer?

AspectInternship Content Quality AnalystContent Writer
Primary RoleAssessing and ensuring the quality, accuracy, and consistency of contentCreating, writing, and editing content for various platforms
Required SkillsAttention to detail, editing, content review, basic SEO knowledgeStrong writing, research, creativity, SEO skills
Work EnvironmentTypically in content teams, quality assurance departments, or editorial unitsMarketing teams, publishing, freelance or in-house content creation
Common UsageUsed by companies to maintain content standardsUsed by individuals or teams to produce engaging content

The Internship Content Quality Analyst focuses on reviewing and maintaining content standards, while the Content Writer is responsible for creating and producing content. Both roles often work within the same industry and require some overlapping skills like attention to detail and basic SEO knowledge, but their core responsibilities differ significantly.

What cities are hiring for Internship Content Quality Analyst jobs? Cities with the most Internship Content Quality Analyst job openings:
What are the most commonly searched types of Content Quality Analyst jobs? The most popular types of Content Quality Analyst jobs are:
What states have the most Internship Content Quality Analyst jobs? States with the most job openings for Internship Content Quality Analyst jobs include:
Internship Content Quality Analyst jobs near you

Content Quality Analyst

Two Harbors Investment Corp.

Fort Mill, SC • On-site

Full-time

Posted 12 days ago

Job description

The Content Quality Analyst is responsible for quality review of formal written responses provided to consumers, regulators, etc., and the associated system entries. The Content QA analyst will focus on fact-checking, proofreading for grammar and punctuation, and typographical errors and wording. Additionally, the analyst will assist in developing and creating new Correspondence quality processes and procedures and make recommendations for enhancements in training materials, policies, procedures and quick reference guides to enhance the quality of the written responses and the overall experience of the customer.
The Contact Center Quality Analyst reports to the Correspondence Resolution Response Manager and must develop strong working relationships with key stakeholders, vendors, and co-workers.
Responsibilities:
  • Conduct quality reviews by evaluating the responses drafted by the Correspondence Response Specialists to complaints and inquiries received, including associated system entries, using management approved checklists.
    • Evaluate drafted responses for:
      • Appropriate substantive resolution
      • Writing quality (spelling, grammar, and logical flow)
      • Thoroughness of research and fact patterns
      • Completeness of response package
    • Confirm correct and complete information for each item has been entered into the RPMS system of record (LPS) and Complaint database (SharePoint)
  • Generate quality assessment reports for use by Correspondence Department leadership.
  • Recommend training opportunities based on analysis of work produced.
  • Act as an internal advocate for White Glove Service and operational excellence.
  • Work with cross-department co-workers to ensure that all service delivery objectives are met.
  • Contribute to continuous improvement projects to enhance efficiency and lower costs.
  • Other work related duties, as assigned.
  • Responsible for meeting RoundPoint's commitment to compliance.

Qualifications:
Required:
  • Bachelor's degree required
  • Experience using Microsoft Suite, SharePoint, Adobe Acrobat, BKFS
  • Two years of business writing experience
  • Must have data entry experience
  • Two years of customer service experience
  • Must have strong writing skills
  • Must be available on some weekends as required

Desired:
  • Experience with mortgage, consumer lending, and/or banking issues

Physical Demands & Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of their role.
  • Ability to communicate effectively through speech and hearing, both in-person and over the phone.
  • The employee is required to sit for extended periods of time and is occasionally required to stand and walk.
  • Remaining in a stationary position for extended periods, frequently sitting but occasionally involving standing or walking short distances; the employee may occasionally climb or balance, and stoop, kneel, crouch, or crawl.
  • Regular use of hands and fingers for tasks like keyboarding, operating office equipment, and filing documents.
  • Ability to lift and move objects weighing up to 10 pounds, and potentially up to 20 pounds occasionally.
  • Ability to observe details at close range, such as viewing a computer screen, reviewing documents, and performing data analysis.
  • The noise level in the work environment is usually quiet to moderate, and no extreme conditions are present.

About RoundPoint Mortgage Servicing LLC
RoundPoint Mortgage Servicing LLC is a fully integrated, non-bank mortgage company, with a subservicing portfolio of approximately 900,000 loans. In 2023, RoundPoint was acquired by Two Harbors Investment Corp. (NYSE: TWO), reaffirming its commitment to MSR as core and essential to our business strategy and our future. A combined Two Harbors and RoundPoint capitalizes on the strengths of both companies, adding significant value for stakeholders through operational and cost efficiencies, as well as the ability to participate more fully in the mortgage finance space as opportunities arise.
Founded in 2009, Two Harbors has grown into a leading publicly traded residential mortgage real estate investment trust (mortgage REIT). We leverage our core competencies of understanding and managing interest rate and prepayment risk to invest in our Agency residential mortgage-backed securities (RMBS) and mortgage servicing rights (MSR) portfolio, with the objective of delivering attractive risk-adjusted returns to our stockholders.
Location
  • Fort Mill, SC
  • Coppell, TX

Employee Status
  • Exempt

Travel
  • None

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