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Internship Call Center Remote Jobs in Florida (NOW HIRING)

Adecco

Bilingual Spanish Call Center Agent

Tampa, FL · Remote

$19/hr

Adecco is assisting a local client recruiting for Bilingual Spanish Call Center Agent opportunities in a fully remote setting . This is an excellent opportunity to join a winning culture and get your ...

Dermafix Spa

Call Center Manager

Saint Petersburg, FL · On-site +1

$3.0K - $5.0K/mo

We are seeking an experienced Remote Call Center Manager to lead our operations, drive performance, improve outbound sales conversion, support marketing efforts, increase appointments and bookings ...

Dermafix Spa

Call Center Manager

Saint Petersburg, FL · On-site +1

$3.0K - $5.0K/mo

We are seeking an experienced Remote Call Center Manager to lead our operations, drive performance, improve outbound sales conversion, support marketing efforts, increase appointments and bookings ...

Tag Lending Group, LLC

Call Center Agent

Miami, FL · Remote

$26 - $32/hr

This is a remote position. Summary We are looking for a committed individual to serve as a Call Center Agent within the organization. In this pivotal role, you will act as the primary point of ...

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Internship Call Center Remote information

What is a remote call center internship?

A remote call center internship is a temporary, entry-level position where interns work from home or another off-site location, assisting with customer service tasks such as answering calls, responding to inquiries, and resolving customer issues. Interns typically receive training on company procedures, communication skills, and the use of call center software. This role allows interns to gain valuable experience in customer service, problem-solving, and remote work environments, which can be beneficial for future career opportunities.

What can I expect in terms of training and support during a remote call center internship?

During a remote call center internship, you can expect to receive structured training that covers customer service protocols, software tools, and communication best practices. Most companies provide onboarding sessions, access to knowledge bases, and mentorship from experienced team members. You’ll likely participate in regular check-ins with supervisors, team meetings, and ongoing feedback sessions to help you build confidence and improve your skills. The remote environment often emphasizes clear communication and self-motivation, but you’ll have support channels like chat groups or virtual office hours to ask questions and share challenges.

What are the key skills and qualifications needed to thrive as a remote call center intern?

To thrive as a Remote Call Center Intern, you generally need strong verbal communication skills, active listening abilities, and basic computer literacy, often supported by a high school diploma or current enrollment in a degree program. Familiarity with customer relationship management (CRM) software, call routing systems, and digital communication tools is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities make candidates stand out in this position. These competencies ensure effective customer support, smooth remote operations, and a positive experience for both clients and the organization.

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Customer Rep - Call Center - Remote

Allied Universal

Hialeah, FL • On-site, Remote

$18/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 15 days ago

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,580 frontline employees who took The Breakroom Quiz

78th of 117 rated security

Job description

Overview
Company Overview:
Deposita(TM), An Allied Universal(R) Company has perfected the art of cash management using world-class innovation, technology, and tailored solutions. We serve customers in retail, wholesale and banking sectors through in-depth consultations. We ensure every security need is met and exceeded every step of the way. Join our Phenomenal team today!
Job Description
Deposita, an Allied Universal® Company, is hiring a Customer Experience Representative. The Customer Experience Representative is a part of a dynamic, customer focused team and plays a pivotal role in providing the highest quality customer experience to our customers.
Remote position - Starting Rate at $17.00 per hour, with increased rate for bilingual FRENCH (CANADIAN) and/or Spanish speaking representatives of $18.00 per hour
RESPONSIBILITIES:
Identify customers' needs, clarify information, provide direct support or guidance toward to resolution
• Tackle a variety of problems in technical systems with skill and accuracy
• Create cases for all calls and emails received, enter the history of the problem, all steps taken, and subsequent
resolution if resolved at the Help Desk or escalate to appropriate next level
• Maintain customer service as an utmost priority and continuously develop the ability to deal with challenging
customer conversations
• Discern changes in call types and report to management
• Monitor health of network, hardware, and software for our customers
• Track escalations through proper channels to completion
QUALIFICATIONS (MUST HAVE):
  • Formal Education, Licenses, and Certifications Required:
    • High school diploma or equivalent
    Page 2 of 2
    Type and Length of Specific Experience Required:
    • Technical call center support experience
    • Experience in a technical support role, or other technical experience
    • Work history must demonstrate each of the following:
    o Strong understanding of customer service and customer relations
    o Ability to take initiative and learn new processes and concepts
    o Ability to exercise good judgment and decision-making
    o Effective oral and written communication skills
    Knowledge and Skills Required:
    • Basic understanding of software/hardware troubleshooting
    • Able to assess and evaluate situations effectively
    • Able to identify critical issues quickly and accurately
    • Able to write informatively, clearly, and accurately
    • Problem solving and analytical skills
    • Ability to work in a team environment
  • OTHER RELATED ATTRIBUTES THAT WOULD ENHANCE HIRING CONSIDERATION:
  • These are other criteria that may enhance the hiring decision but would not rule out the candidate for consideration if not present.
    • Associates degree in Information Technology, Computer Science, or a related field
    • Experience in Service Now and TalkDesk
    • Experience in retail cash offices

BENEFITS:
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company's 401(k)plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2026-1652403

What Allied Universal employees say

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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