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Internship Azure Support Engineer Jobs in Wisconsin

Snap-on Inc

Support Engineer

Kenosha, WI

Analyze application behavior using logs, SQL queries, and Azure monitoring tools (e.g., Application ... Strong collaboration across engineering, product, and support teams Employment Type: FULL_TIME

Snap-on Inc

Support Engineer

Kenosha, WI

We are looking for an Entry-Level Support Engineer with 2-3 years of experience to support and ... Analyze application behavior using logs, SQL queries, and Azure monitoring tools (e.g., Application ...

Snap-on Inc

Support Engineer

Kenosha, WI · On-site

Analyze application behavior using logs, SQL queries, and Azure monitoring tools (e.g., Application ... Strong collaboration across engineering, product, and support teams

FIS

Support Engineer - Enterprise Platforms

Milwaukee, WI · Hybrid

$144K - $246K/yr

The Support Engineer diagnoses, troubleshoots, and resolves complex production and customer issues ... AWS, GCP, Azure, or on-prem enterprise deployments. - Exposure to deployment workflows, Helm ...

Qualysoft

Der Azure AI / ML Engineer unterstutzt Fachbereiche und IT-Teams bei der Umsetzung innovativer KI ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

AE Business Solutions

Jr. Cloud Engineer

Madison, WI · Hybrid

$56.25 - $75/hr

Support ongoing cloud migration, modernization, and optimization initiatives. * Learn and apply ... Experience through internships, labs, personal projects, coursework, or certifications.

AE Business Solutions

Jr. Cloud Engineer

Madison, WI · On-site

$56.25 - $75/hr

Support ongoing cloud migration, modernization, and optimization initiatives. * Learn and apply ... Experience through internships, labs, personal projects, coursework, or certifications.

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Internship Azure Support Engineer information

What does an Internship Azure Support Engineer do?

An Internship Azure Support Engineer assists customers and organizations in resolving technical issues related to Microsoft Azure, a cloud computing platform. Interns in this role typically troubleshoot problems, provide technical support, and help with the deployment and management of cloud-based applications and services. They work under the guidance of experienced engineers, learning about Microsoft Azure products, support processes, and customer service skills. The internship also provides hands-on experience with cloud technologies and often involves documentation, communication, and collaboration with various teams.

What are the key skills and qualifications needed to thrive as an Internship Azure Support Engineer, and why are they important?

To thrive as an Internship Azure Support Engineer, you need a foundational understanding of cloud computing concepts, networking, and Microsoft Azure services, often supported by coursework or entry-level certifications like Microsoft Azure Fundamentals (AZ-900). Familiarity with Azure Portal, troubleshooting tools, and ticketing systems is typically required. Strong communication, problem-solving abilities, and a willingness to learn make candidates stand out in this customer-facing technical role. These skills are essential for efficiently resolving client issues, supporting cloud environments, and growing into more advanced technical positions.

What types of projects and tasks can an Azure Support Engineer intern expect to work on during their internship?

As an Azure Support Engineer intern, you can expect to assist with troubleshooting cloud-related technical issues, responding to customer support requests, and collaborating with senior engineers to resolve incidents. Interns often work on documenting solutions, analyzing system logs, and participating in root cause analyses for service outages. You'll also gain exposure to cloud monitoring tools, scripting automation tasks, and learning best practices in customer communication while working alongside a team of experienced engineers. This hands-on experience is invaluable for building a strong foundation in cloud technologies and support processes.

What is the difference between Internship Azure Support Engineer vs Azure Support Engineer?

AspectInternship Azure Support EngineerAzure Support Engineer
QualificationsEnrolled in or recent graduate of relevant IT or cloud courses, basic Azure knowledgeRelevant certifications (e.g., AZ-900, AZ-104), experience in Azure support
Work EnvironmentInternship setting, learning-focused, entry-level tasksFull-time support role, troubleshooting, customer interaction
Employer & IndustryTech companies, cloud service providers, internships often offered by Microsoft or partnersMicrosoft, cloud service providers, enterprise clients

The Internship Azure Support Engineer is an entry-level, learning-focused role designed for students or recent graduates, while the Azure Support Engineer is a full-time professional position requiring relevant certifications and experience. The internship provides foundational exposure, whereas the support engineer handles complex customer issues in a professional environment.

What are the most commonly searched types of Azure Support Engineer jobs in Wisconsin? The most popular types of Azure Support Engineer jobs in Wisconsin are:
Internship Azure Support Engineer jobs near you
Support Engineer

Support Engineer

Snap-on Inc

Kenosha, WI

Full-time

Posted 10 days ago

Snap-on rating

7.4

Company rating: 7.4 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

286th of 486 rated machine equipment manufacturers

Job description

Overview

We are looking for an Entry-Level Support Engineer with 2-3 years of experience to support and troubleshoot modern web applications built on an Azure and SQL-based stack. This role is ideal for someone who enjoys digging into application issues, working with data, and exploring emerging tools like AI agents to improve support operations.

Responsibilities
  • Troubleshoot and resolve issues across web applications, APIs, and backend services
  • Analyze application behavior using logs, SQL queries, and Azure monitoring tools (e.g., Application Insights, Elastic Log Analytics)
  • Manage and prioritize support queues based on severity, impact, and SLAs
  • Investigate data issues using SQL (joins, filtering, aggregations) to identify root causes
  • Collaborate with product managers, business analysts, and developers to clearly define bugs and expected behavior
  • Document issues and translate findings into well-structured bug reports, user stories, or functional specs
  • Assist in validating bug fixes and supporting release testing
  • Contribute knowledge base articles and support playbooks
  • Explore and assist in implementing AI-driven support workflows (e.g., chatbot triage, auto-classification, or response suggestions)
Qualifications
  • Bachelor's degree in computer science, Information Systems, or related field (or equivalent practical experience)
  • Strong foundational SQL skills (queries, joins, basic performance awareness)
  • Understanding of web application architecture (frontend, backend, APIs)
  • Familiarity with Azure ecosystem (App Services, Azure SQL, monitoring tools)
  • Ability to troubleshoot issues using logs, error messages, and system behavior
  • Strong analytical and problem-solving skills
  • Ability to manage multiple tasks in a queue-driven support environment
  • Clear communication skills for both technical and non-technical audiences

Preferred Qualifications

  • Exposure to JavaScript-based web applications or REST APIs
  • Experience with tools like Azure Application Insights, Log Analytics, or similar observability platforms
  • Familiarity with ticketing systems (Jira)
  • Basic understanding of Agile, product management, or business analysis practices
  • Exposure to AI tools or LLM-based support agents (e.g., chatbot workflows, prompt tuning, or automation tools like n8n)
  • Experience writing bug reports, acceptance criteria, or functional specifications

Key Competencies

  • Structured problem-solving and root cause analysis
  • Ability to translate issues into actionable technical and functional requirements
  • Ownership mindset with attention to detail
  • Curiosity and willingness to experiment with AI-driven support improvements
  • Strong collaboration across engineering, product, and support teams
Employment Type: FULL_TIME

What Snap-on employees say

Pay

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Hours and flexibility

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