Internship Amazon Customer Service Jobs in Silver Spring, MD

The Amazon Customer Ecosystems (ACES) team, part of Amazon Cyber Threat Intelligence (ACTI), is responsible for developing actionable intelligence on advanced cyber threats to Amazon ecosystems such as AWS, Ads and LEO their customers. We obtain indicators and other intelligence from a variety of internal and external sources and use that information to develop an understanding of sophisticated actors and their tools, techniques, and procedures (TTPs). We leverage that understanding to proactively identify and mitigate malicious activity.
The successful candidate will analyze both attributed and unattributed actor TTPs to generate intelligence and insights into current threats. A deep understanding of current cyber threat actors as well as experience performing question-driven analysis is required. As a Security Intelligence Engineer, you will help enhance our capabilities by identifying new data sources, formulating new analytic techniques, and working across teams to drive their supporting capabilities. You will likewise work to harness expansive data sets and generate actionable and unique insights from them using database querying and statistical analysis. Your efforts will uncover previously-unknown threats and help drive innovation and continual improvement in the "state-of-the-art" of cyber threat intelligence analysis and dissemination at Amazon.
This position requires that the candidate selected be a US Citizen.
Key job responsibilities
- Perform deep dive analysis of malicious artifacts.
- Analyze large and unstructured data sets to identify trends and anomalies indicative of malicious activities.
- Create security techniques and automation for internal use that enable you to operate at high speed and broad scale.
- Contribute to Amazon's understanding of the current threat landscape and the techniques, tactics, and procedures associated with specific threats.
- Draft and publish finished written threat intelligence products based on findings.
- Periodic on-call responsibilities.
About the team
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why Amazon Security?
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.
Inclusive Team Culture
In Amazon Security, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.
Training & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
BASIC QUALIFICATIONS
- 3+ years of programming in Python, Ruby, Go, Swift, Java, .Net, C++ or similar object oriented language experience
- 2+ years of troubleshooting systems issues, analyzing logs, or automating basic tasks using command line tools (non-internship) experience
- Bachelor's degree in computer science or equivalent
- 3+ years of any combination of the following: application security frameworks, identity and access controls, incident response, mobile security, cloud computing and security, AI security, threat intelligence, and penetration testing experience
- 2+ years of professional work experience, or experience in SQL or other relational databases
- 3 years experience with tracking high-sophistication cyber threat groups
PREFERRED QUALIFICATIONS
- 2+ years of any combination of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security experience
- Knowledge of command line tools to troubleshoot protocols, analyze log outputs, or automate basic tasks
- Knowledge of networking protocols such as HTTP(S), DNS, and TCP/IP
- Experience with AWS products and services
- Experience performing security activities across one or more phases of the software development lifecycle (SDLC), such as security design review, threat modeling, secure code review, and security testing
- Experience with malware analysis, network flow analysis, and large scale data analysis. Experience with modern threat intelligence platforms (TIPs).
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, MD, Annapolis Junction - 159,300.00 - 202,400.00 USD annually
USA, NY, New York - 159,300.00 - 212,800.00 USD annually
USA, TX, Austin - 159,300.00 - 202,400.00 USD annually
USA, VA, Arlington - 159,300.00 - 202,400.00 USD annually
USA, VA, Herndon - 159,300.00 - 202,400.00 USD annually
USA, WA, Seattle - 159,300.00 - 202,400.00 USD annually