Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond ...
Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond ...
Area Manager II
Hagerstown, MD · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Hagerstown, MD · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager, RSR
Grantsville, MD · On-site
... and smiles to Amazon customers every day. We are looking for motivated, customer-focused ... their service, even in our most remote area. We are a combination of operations and support teams ...
Area Manager, RSR
Grantsville, MD · On-site
... and smiles to Amazon customers every day. We are looking for motivated, customer-focused ... their service, even in our most remote area. We are a combination of operations and support teams ...
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service skills, communication skills and interpersonal skills - A Bachelor's or Master ...
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service skills, communication skills and interpersonal skills - A Bachelor's or Master ...
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
Operations Manager
North East, MD · On-site
Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
Operations Manager
North East, MD · On-site
Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
... and smiles to Amazon customers every day. We are looking for motivated, customer-focused ... their service, even in our most remote area. We are a combination of operations and support teams ...
... and smiles to Amazon customers every day. We are looking for motivated, customer-focused ... their service, even in our most remote area. We are a combination of operations and support teams ...
Amazon Connect Consultant
Elkridge, MD · On-site +1
... CRM and other backend integrations - Experience building and deploying Amazon Lex bots for voice ... in services like API Gateway, Lambda, DynamoDB, IAM etc. - Experience with REST APIs and web ...
Amazon Connect Consultant
Elkridge, MD · On-site +1
... CRM and other backend integrations - Experience building and deploying Amazon Lex bots for voice ... in services like API Gateway, Lambda, DynamoDB, IAM etc. - Experience with REST APIs and web ...
The Team Our Sales & Service offering drives global customer transformation by designing and ... Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution ...
The Team Our Sales & Service offering drives global customer transformation by designing and ... Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution ...
... CRM and other backend integrations - Experience building and deploying Amazon Lex bots for voice ... in services like API Gateway, Lambda, DynamoDB, IAM etc. - Experience with REST APIs and web ...
... CRM and other backend integrations - Experience building and deploying Amazon Lex bots for voice ... in services like API Gateway, Lambda, DynamoDB, IAM etc. - Experience with REST APIs and web ...
Amazon Dedicated Cloud Engineer, Region Reliability Engineering & Automation
Jessup, MD · On-site
$105.40K - $132.70K/yr
Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most ...
Amazon Dedicated Cloud Engineer, Region Reliability Engineering & Automation
Jessup, MD · On-site
$105.40K - $132.70K/yr
Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most ...
Amazon Dedicated Cloud Engineer, Region Reliability Engineering & Automation
Jessup, MD · On-site
$105.40K - $132.70K/yr
Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most ...
Amazon Dedicated Cloud Engineer, Region Reliability Engineering & Automation
Jessup, MD · On-site
$105.40K - $132.70K/yr
Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most ...
Amazon Dedicated Cloud Engineer, Region Reliability Engineering & Automation
$105.40K - $132.70K/yr
Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most ...
Amazon Dedicated Cloud Engineer, Region Reliability Engineering & Automation
$105.40K - $132.70K/yr
Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most ...
Network Infrastructure Engineer I , Amazon Dedicated Cloud (NIDD)
Jessup, MD · On-site
$110.60K - $145K/yr
... cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is looking for a Network ...
Network Infrastructure Engineer I , Amazon Dedicated Cloud (NIDD)
Jessup, MD · On-site
$110.60K - $145K/yr
... cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is looking for a Network ...
... ongoing managed services to solve the biggest problems that affect customers, partners ... Design and build Amazon Connect solutions (contact flows, routing/queues, IVR, prompts, hours ...
... ongoing managed services to solve the biggest problems that affect customers, partners ... Design and build Amazon Connect solutions (contact flows, routing/queues, IVR, prompts, hours ...
Network Infrastructure Engineer I , Amazon Dedicated Cloud (NIDD)
Jessup, MD · On-site
$110.60K - $145K/yr
About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from ...
Network Infrastructure Engineer I , Amazon Dedicated Cloud (NIDD)
Jessup, MD · On-site
$110.60K - $145K/yr
About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from ...
Network Infrastructure Engineer I , Amazon Dedicated Cloud (NIDD)
Jessup, MD · On-site
$110.60K - $145K/yr
... cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is looking for a Network ...
Network Infrastructure Engineer I , Amazon Dedicated Cloud (NIDD)
Jessup, MD · On-site
$110.60K - $145K/yr
... cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is looking for a Network ...
Regional DCEO Manager, Amazon Dedicated Cloud
Jessup, MD · On-site
$66.80K - $86.40K/yr
About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from ...
Regional DCEO Manager, Amazon Dedicated Cloud
Jessup, MD · On-site
$66.80K - $86.40K/yr
About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from ...
Regional DCEO Manager, Amazon Dedicated Cloud
$66.80K - $86.40K/yr
About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from ...
Regional DCEO Manager, Amazon Dedicated Cloud
$66.80K - $86.40K/yr
About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from ...
Regional DCEO Manager, Amazon Dedicated Cloud
Jessup, MD · On-site
$66.80K - $86.40K/yr
About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from ...
Regional DCEO Manager, Amazon Dedicated Cloud
Jessup, MD · On-site
$66.80K - $86.40K/yr
About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from ...
Internship Amazon Customer Service information
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$18.60/hr
Part-time
Medical, Retirement
Posted 17 days ago
Amazon rating
7.4
Based on 6,779 frontline employees who took The Breakroom Quiz
7th of 39 rated national retailers
Job description
Pay starts at $18.60 per hour with benefits available.
Reduced Time Hours: Average work between 30-39 hrs per week.
This role requires open availability Tuesday-Saturday between 7:45am and 2:15pm.
As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.
Key job responsibilities
- Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.
- Utilize inventory management systems to scan, process, and count product.
- Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate.
- Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices.
- Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.
- Work with a manager to maintain the physical safety and quality standards of the site.
- Work in a fast changing and ambiguous environment.
- Perform additional duties, as assigned
- Work flexible hours including nights, weekends, and holidays.
- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.
About the team
Interested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession?
Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives - even if for just a few moments. We operate out of designated retail locations - where it's convenient for our customers - helping facilitate the delivery and return of customer orders.
BASIC QUALIFICATIONS
- High school or equivalent diploma
- Are 18 years of age or older
- 1+ years retail or customer-facing, or 1+ years floor leader or other leadership, or 1+ years Amazon (Blue Badge/FTE) experience
PREFERRED QUALIFICATIONS
- Experience in training others
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, MD, Towson - 18.00 - 18.00 USD hourly
Reduced Time Hours: Average work between 30-39 hrs per week.
This role requires open availability Tuesday-Saturday between 7:45am and 2:15pm.
As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.
Key job responsibilities
- Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.
- Utilize inventory management systems to scan, process, and count product.
- Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate.
- Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices.
- Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.
- Work with a manager to maintain the physical safety and quality standards of the site.
- Work in a fast changing and ambiguous environment.
- Perform additional duties, as assigned
- Work flexible hours including nights, weekends, and holidays.
- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.
About the team
Interested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession?
Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives - even if for just a few moments. We operate out of designated retail locations - where it's convenient for our customers - helping facilitate the delivery and return of customer orders.
BASIC QUALIFICATIONS
- High school or equivalent diploma
- Are 18 years of age or older
- 1+ years retail or customer-facing, or 1+ years floor leader or other leadership, or 1+ years Amazon (Blue Badge/FTE) experience
PREFERRED QUALIFICATIONS
- Experience in training others
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, MD, Towson - 18.00 - 18.00 USD hourly
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US