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Georgia College & State University (GCSU) is the state's designated public liberal arts university, where students learn the essential skills to compete in a fast-paced and technology-driven global society. The university prepares students for successful careers, leadership in communities, problem solving and life-long learning through personalized attention in a residential setting with opportunities for a variety of transformational experiences through its award-winning, high-impact practices. One of only three selective universities within the University System of Georgia and a top 10 ranked public university in the Southeast, GCSU offers undergraduate degrees in more than 40 majors, more than 30 graduate programs, doctorates in education and nursing, professional certificates, and continuing education programs.
As a member of the prestigious Council of Public Liberal Arts Colleges (COPLAC), GCSU is committed to fostering a liberal arts environment that values academic preeminence, interdisciplinary inquiry and an inclusive learning community. GCSU enjoys a strong reputation for academic excellence and nationally ranked programs according to US News & World Report, The Princeton Review and Colleges of Distinction - among other ranking sources.
Georgia College & State University takes great pride in combining the educational experience of a private liberal arts college with the affordability of a public university. Faculty and staff are dedicated to student engagement and experiential learning through high-impact practices such as internships, service- and community-based learning, leadership development, study abroad opportunities, mentored undergraduate research and a capstone project that fosters intellectual curiosity, reasoned inquiry and critical thinking.
The university's beautiful and historic campus is located downtown in Milledgeville, Georgia, a charming college town of approximately 19,000 residents in Central Georgia, and only 90 miles southeast of Atlanta. Milledgeville is also the home of noted American author and alumna, Flannery O'Connor, '45, and the college community enjoys many exciting literary arts programs at O'Connor's former home, Andalusia, a National Historic Landmark owned by the university. Milledgeville is located on the banks of beautiful Lake Sinclair and Lake Oconee, allowing faculty, staff and students to take full advantage of the environmental and recreational benefits of being part of a lake community. For cultural, educational and leisure opportunities beyond Milledgeville - Macon and Atlanta are located within easy driving distances.
Georgia College & State University is dedicated to protecting academic freedom in addition to supporting freedom of expression as outlined in the University System of Georgia's Freedom of Expression and Academic Freedom policy and its Ethics Code of Conduct. For more information, visit us online at gcsu.edu .
Job Summary
The Simulation Operations Specialist provides operational leadership, strategic oversight, and direct supervisory management for the technology operations of the Simulation and Translational Research Center (STRC) and the Skills Acquisition Lab (SAL). This position is responsible for planning and directing all simulation technology activities, supervising and distributing work among Simulation Technician staff, and ensuring the center's technology infrastructure supports the academic mission of the School of Nursing and the College of Health Sciences. The Simulation Operations Specialist serves as the primary technical authority for simulation systems, leads technology planning and budgetary processes, and functions as a key collaborative partner to simulation faculty, college administration, and the GCSU IT Department. This role requires advanced technical expertise in healthcare simulation, demonstrated supervisory ability, and a strategic orientation toward continuous improvement and innovation in simulation education.
Responsibilities
Technical Operations, Quality Assurance & Other - 35%
Maintain personal proficiency in simulation technology operations; serve as a working supervisor during high-demand periods, staff absences, or complex simulation events.
Oversee and audit technician team maintenance logs, repair records, equipment inventories, and incident reports for completeness and accuracy.
Develop and implement a preventive maintenance program for all simulation equipment, ensuring uptime standards are met and documented.
Establish quality assurance checkpoints for simulation setup, operation, and teardown procedures; conduct periodic reviews and provide corrective feedback.
Oversee data security and cybersecurity compliance for all simulation technology systems in coordination with the GCSU IT Department.
Ensure all simulation technology operations comply with applicable FERPA, HIPAA-adjacent training requirements, and institutional data governance policies.
Perform other duties as assigned by the Director of the Simulation Center.
Supervision & Work Distribution - 10%
Directly supervise Simulation Technician(s) and simulation technology student workers, including hiring, onboarding, training, and performance evaluation, in accordance with USG and GCSU HR policies.
Distribute and assign daily, weekly, and semester-based work tasks across the technician team based on simulation schedule demands, skill sets, and operational priorities.
Monitor and evaluate staff workload balance; adjust assignments proactively to prevent bottlenecks or coverage gaps.
Conduct regular one-on-one check-ins and team meetings to communicate priorities, address challenges, and maintain alignment with center goals.
Identify staff training and development needs; create individual development plans and facilitate access to relevant professional development opportunities.
Document and maintain accurate records of staff schedules, assignments, performance notes, and leave in coordination with the Simulation Director.
Serve as escalation point for complex technical problems that exceed the Simulation Technician's scope or require supervisory decision-making.
Budget Management & Vendor Relations - 20%
Develop and submit the annual simulation technology budget in collaboration with the Simulation Director, including capital equipment requests, software licensing, maintenance contracts, and technology-related supply needs.
Monitor technology expenditures throughout the fiscal year; track spending against budget and prepare variance reports as needed.
Manage vendor and manufacturer relationships, including contract negotiations, service-level agreements (SLAs), warranty management, and purchase orders.
Solicit and evaluate competitive quotes for equipment, installation projects, and maintenance services; make procurement recommendations based on cost, quality, and institutional fit.
Ensure compliance with USG and GCSU procurement policies for all technology purchases.
Support pursuit of grant funding opportunities or external partnerships that could enhance simulation technology capabilities.
Strategic Planning & Technology Development - 30%
Lead short- and long-term technology planning for the STRC/SAL, aligned with the academic goals of the School of Nursing, College of Health Sciences, and GCSU strategic priorities.
Conduct annual technology needs assessments identifying gaps in simulation equipment, software, infrastructure, and staffing capacity.
Research and evaluate emerging simulation technologies, platforms, and industry trends; prepare recommendations and briefings for the Simulation Director and faculty leadership.
Lead the planning and execution of technology infrastructure projects, including new equipment installations, system upgrades, network improvements, and facility modifications.
Partner with the Simulation Director and College administration to align technology strategy with curriculum development, program growth, and accreditation requirements.
Support the establishment of and maintain SOPs for all simulation technology functions, including maintenance protocols, incident response, and onboarding of new systems.
Represent the STRC in institutional technology governance discussions and contribute to campus-wide IT planning as it relates to simulation operations.
Other Duties - 5%
Other duties as assigned.
Required Qualifications
Educational Requirements
Associate's degree in Computer Science, Information Technology, Healthcare Technology, or a closely related field; OR equivalent IT certification.
Other Required Qualifications
Certified Healthcare Simulation Operations Specialist (CHSOS) required at time of hire or within two (2) years of hire.
Required Experience
Minimum of two (2) years of experience in simulation technology, healthcare A/V systems, clinical education technology, or a closely related technical field..
Demonstrated experience with simulation equipment operation, maintenance, and troubleshooting.
Preferred Qualifications
Additional Preferred Qualifications
Certified Healthcare Simulation Operations Specialist or commitment to obtain in 2 years.
Preferred Educational Qualifications
Bachelor's degree in a health-related field strongly preferred.
Certified Healthcare Simulation Operations Specialist
Preferred Experience
Previous experience in simulation lab preferred.
Proposed Salary
This position is a pay grade 9. The available salary range is $52,880.00 to $60,320.00. Starting salary within this range is based on relevant years of experience.
For more information about GCSU compensation practices, click here: https://www.gcsu.edu/humanresources/pay-grade-structure.
Required Documents to Attach

• Cover Letter
• Resume / CV

Knowledge, Skills, & Abilities
ABILITIES
Team Leadership:
Ability to lead a technical team effectively in a dynamic, deadline-driven academic environment.
Strategic Execution:
Ability to translate strategic goals into operational plans with measurable outcomes.
Independent Decision-Making:
Ability to independently prioritize competing demands and make sound operational decisions with limited supervision.
Discretion & Confidentiality:
Ability to exercise discretion and maintain confidentiality regarding personnel, student, and institutional matters.
Professionalism:
Ability to represent GCSU professionally across all communication channels; including in-person, email, and social media.
Physical Requirements:
Ability to independently move equipment weighing less than 25 lbs. and assist others in moving manikins weighing up to 50 lbs.
KNOWLEDGE
Simulation Technology Systems:
Advanced knowledge of simulation technology platforms, including high-fidelity manikins, A/V recording and debriefing systems, task trainers, and hybrid simulation devices.
Simulation Pedagogy & Standards:
Knowledge of healthcare simulation pedagogy, best practices, and national standards (SSH, INACSL).
IT Infrastructure:
Knowledge of operating systems, network infrastructure, cybersecurity protocols, and data asset management practices.
Software Proficiency:
Proficiency in MS Office applications (Outlook, Word, Excel, PowerPoint) and project management tools.
Regulatory Frameworks:
Working knowledge of FERPA, institutional data governance, and accreditation technology requirements applicable to simulation operations.
USG/GCSU Administrative Processes:
Knowledge of USG and GCSU procurement, HR, and budget processes preferred.
SKILLS
Supervisory & Team Leadership:
Demonstrated ability to motivate staff, distribute work equitably, and manage performance constructively in a technical environment.
Strategic Planning & Project Management:
Ability to manage multiple concurrent technology initiatives, from planning through implementation, aligned with institutional priorities.
Written & Verbal Communication:
Ability to prepare reports, SOPs, budget justifications, and technology briefings for varied audiences including faculty, administrators, and vendors.
Relationship Management:
Skill in building and maintaining effective working relationships with faculty, administrators, vendors, and IT partners.
Analytical & Problem-Solving:
Ability to diagnose complex technical failures and develop systematic corrective action plans.
Budget & Financial Management:
Skill in budget development, expenditure tracking, and cost-benefit analysis for technology investments.
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .
Equal Employment Opportunity
Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG). The Board of Regents prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from the participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any USG program or activity because of the i