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Internet Technician Jobs in Indiana (NOW HIRING)

Surf Internet

Fiber Construction

Elkhart, IN

$27 - $35/hr

The Fiber Construction team is responsible for the underground and/or aerial construction of conduit and fiber for Surf Internet fiber broadband projects. The Fiber Construction Technician will ...

Surf Internet

Fiber Construction

Elkhart, IN · On-site

$27 - $35/hr

The Fiber Construction team is responsible for the underground and/or aerial construction of conduit and fiber for Surf Internet fiber broadband projects. The Fiber Construction Technician will ...

In Touch Pharmaceuticals

Pharmacy Technician

Valparaiso, IN · On-site

$17.50 - $21.25/hr

Pharmacy Technician Position Summary The Pharmacy Technician position can vary based on the ... Internet usage * Esatto First Dose * Reports and forms * Use of tools in DMS (i.e. notes ...

Brightspeed

Network Technician

Aurora, IN · Hybrid

$21.25 - $27.50/hr

... reliable internet connections and an awesome customer experience in twenty states throughout the ... As Network Technician your responsibilities will include: * Supporting and maintaining all ...

Field Operations

Field Technician

Indianapolis, IN · On-site

$20.50/hr

Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a ... As a Field Technician at Spectrum, you will be on the front lines, installing and repairing ...

System One

IT Technician

Indianapolis, IN · On-site

Technicians will be the "face of IT", working directly with Lilly resources to address computer ... Knowledge of internet security and data privacy principles. * Basic understanding of Windows, Mac ...

Field Operations

Field Technician

Evansville, IN

$20.50/hr

Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a ... As a Field Technician at Spectrum, you will be on the front lines, installing and repairing ...

Field Operations

Field Technician

Connersville, IN

$20.50/hr

Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a ... As a Field Technician at Spectrum, you will be on the front lines, installing and repairing ...

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All JobsInternet Technician JobsInternet Technician Jobs in Indiana

Internet Technician information

See Indiana salary details

$25.7K

$38.3K

$53.8K

How much do internet technician jobs pay per year?

As of Aug 24, 2026, the average yearly pay for internet technician in Indiana is $38,252.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $36,200.00 per year, depending on experience, location, and employer.

What is an internet technician?

An Internet Technician is responsible for installing, maintaining, and troubleshooting internet services for residential and business customers. They set up modems, routers, and other network equipment to ensure a stable connection. Additionally, they diagnose connection issues, repair hardware, and provide technical support to users. Internet Technicians often work for ISPs (Internet Service Providers) and may perform on-site visits or offer remote assistance.

What are the key skills and qualifications needed to thrive as an internet technician?

To thrive as an Internet Technician, you need a solid understanding of network installation, troubleshooting, and maintenance, usually supported by technical training or certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with networking hardware, diagnostic tools, and customer management systems is essential in this role. Strong problem-solving skills, attention to detail, and effective customer communication abilities help technicians stand out. These skills ensure reliable service delivery, efficient issue resolution, and positive customer experiences in a rapidly evolving technical environment.

What are some common challenges faced by internet technicians in the field?

Internet Technicians often encounter challenges such as diagnosing intermittent connectivity issues, working in varied physical environments (indoors, outdoors, attics, or crawlspaces), and addressing complex technical problems on tight timelines. They may need to balance multiple service calls, keep up with evolving technology standards, and manage customer expectations about installation or repair timeframes. Effective communication and a systematic approach to troubleshooting can help overcome these obstacles, while support from a knowledgeable team and ongoing training also make a significant difference. These experiences foster strong technical growth and adaptability, making the role both demanding and rewarding.

How to become an internet service technician?

To become an internet service technician, you typically need a high school diploma or equivalent, technical training or certification in networking or telecommunications, and experience with installing and troubleshooting internet systems. Relevant skills include knowledge of networking protocols, tools like modems and routers, and good customer service abilities. Certifications such as CompTIA Network+ or Cisco CCNA can enhance job prospects.

Is it hard to become an internet technician?

Becoming an internet technician typically requires technical knowledge of networking, troubleshooting skills, and familiarity with tools like routers and switches. Many positions prefer candidates with certifications such as CompTIA Network+ or Cisco CCNA, and some on-the-job training is common. The difficulty varies depending on prior experience and the complexity of the work environment.

What does an internet technician do?

An internet technician installs, maintains, and repairs internet and network systems for residential or commercial clients. They troubleshoot connectivity issues, configure routers and modems, and ensure network security, often using diagnostic tools and following safety protocols. Certification in networking or related fields can enhance job prospects.

What are popular job titles related to Internet Technician jobs in Indiana?

For Internet Technician jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Internet Technician jobs in Indiana look for?

The top searched job categories for Internet Technician jobs in Indiana are:

What cities in Indiana are hiring for Internet Technician jobs?

Cities in Indiana with the most Internet Technician job openings:

Internet Technician jobs near you
Infographic showing various Internet Technician job openings in Indiana as of August 2026, with employment types broken down into 80% Full Time, 10% Part Time, and 10% Contract. Highlights an 100% In-person job distribution, with an average salary of $38,252 per year, or $18.4 per hour.

Service Delivery Technician I - LaPorte

Surf Internet

La Porte, IN • On-site

$25.75 - $28/hr

Full-time

Re-posted 16 days ago

Surf Internet rating

7.8

Company rating: 7.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

36th of 99 rated telecommunications companies

Job description

Overview

The Tier 1 Service Delivery Technician at Surf Internet is a frontline customer-facing member of the operations team. This role is responsible for performing and supporting FTTH (Fiber to the Home) installation, including basic troubleshooting connectivity issues. Working in residential environments, the Tier 1 Technician plays a key role in delivering reliable internet services while ensuring a high level of customer satisfaction. 

This position requires the ability to learn and use technical knowledge, physical endurance, and exceptional communication skills. The role involves Training on ladder and rooftop work. Candidates must be able to handle and transport equipment weighing 75 pounds or more, work in various weather conditions, and operate independently across multiple job sites throughout Michigan, Indiana, and Illinois. 

Reports To:               Service Delivery Technician Supervisor

Department:               Field Operations

Job Status:                Exempt

Responsibilities:

Technical Installation & Support 

  • Perform FTTH fiber installations and some service repair calls at residential locations. 
  • Conduct fiber signal performance testing (e.g., light/speed tests) by using a signal meter and test cord. 
  • Ability to Execute Wi-Fi signal mapping and extension recommendation ideas for mesh networks (Eero placements). 
  • Troubleshoot basic fiber drop issues and connectivity problems. 
  • Understand and apply basic electronics, connectivity principles, and diagnostic procedures. 

Field Operations & Safety 

  • Ability to competently climb ladders on poles and other network elements. 
  • Safely lift, carry, and maneuver equipment of 75+ pounds with or without assistance. 
  • Maintain company truck, tools, and personal safety gear per operational and safety guidelines. 
  • Work outdoors in various weather conditions, including rain, snow, heat, and ice. 
  • Operate a company vehicle safely between job sites and in accordance with company policy. 

Customer Interaction & Communication 

  • Interact professionally and courteously with customers during all service calls. 
  • Explain service details, billing, and equipment features; answer related questions. 
  • Support the sale of Surf Internet products and services, when necessary, contact sales for Escalation issues.  
  • De-escalate and resolve repeat customer concerns and service complaints. 
  • Promote Surf Internet products and services to generate upgrades or additional accounts. 

Operational Support 

  • Monitor job schedules, receive updates, and communicate using CRM and field service software. 
  • Prepare daily work assignments by requisitioning equipment and loading the service vehicle. 
  • Provide accurate, timely updates and documentation of service tickets and job statuses. 
  • Participate in regular team meetings, training sessions, and cross-department communications. 
  • Adhere to all Surf Broadband Solutions procedures, safety regulations, and performance expectations. 


 

Qualifications

  • High school diploma or equivalent
  • Valid driver’s license with an acceptable driving record. 
  • Ability to lift and maneuver objects 75+ lbs. regularly. 
  • Willingness to travel up to 100% of the time across the service region. 
  • Comfortable working at elevated heights and in adverse weather conditions. 
  • Strong self-management, problem-solving, and customer service skills. 
  • Experience with CRM software, Google Docs, and basic computer tools. 
  • Must be able to work flexible schedules, including weekends and on-call rotations. 
  • Regular, consistent, and punctual attendance is essential. 

What Surf Internet employees say

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