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Internet Technical Support Jobs (NOW HIRING)

Twinstate Technologies

Technical Support

Burlington, VT · On-site

$34K - $80K/yr

TECHNICAL Support Are you looking to accelerate your career? We are recruiting for several ... This position will require reliable internet and a driver's license as you will be assigned a ...

New

BCforward

Technical Support Specialist

Golden Valley, MN · On-site

$17 - $20/hr

Technical Support Specialist Golden Valley, MN, USA, 55422 03/03/2017 to 09/03/2017 Pay rate range ... Internet Service Provider equipment Wireless Networking experience Minimal call center experience

Twinstate Technologies

Technical Support

Plattsburgh, NY · On-site

$34K - $80K/yr

TECHNICAL Support Are you looking to accelerate your career? We are recruiting for several ... This position will require reliable internet and a driver's license as you will be assigned a ...

New

Twinstate Technologies

Technical Support

New York, NY

$34K - $80K/yr

TECHNICAL Support Are you looking to accelerate your career? We are recruiting for several ... This position will require reliable internet and a driver's license as you will be assigned a ...

idexcel

Technical Support Specialist

Golden Valley, MN · On-site

$17 - $20/hr

Technical Support Specialist Golden Valley, MN, USA, 55422 03/03/2017 to 09/03/2017 Pay rate range ... Internet Service Provider equipment Wireless Networking experience Minimal call center experience

Weekday AI

Technical Support Specialist

Allen, TX · On-site

$25 - $27/hr

Support internet protocols, SSL/TLS certificates, Azure Cloud services, container technologies, and virtualization platforms Required Skills: * 2 to 3+ years of experience in Technical Support or ...

Weekday AI

Technical Support Specialist

Allen, TX · On-site

$25 - $27/hr

Support internet protocols, SSL/TLS certificates, Azure Cloud services, container technologies, and virtualization platforms Required Skills: * 2 to 3+ years of experience in Technical Support or ...

Anthology, Inc.

Technical Support I

$65K - $81K/yr

Description Technical Support I Remote - United States About the Role This role focuses on the ... Understanding of Internet application technologies including HTML, CSS, XML, JavaScript, Internet ...

GoNetspeed

Technical Support Technician

Phelps, NY

$21/hr

We believe that providing the fastest and most reliable Internet to the communities we serve means ... The Technical Support Technician position will be a key position within GoNetspeed's Network ...

GoNetspeed

Technical Support Representative

Rochester, NY · On-site

$20 - $25/hr

We believe that providing the fastest and most reliable Internet to the communities we serve means ... The Technical Support Technician position will be a key position within GoNetspeed's Network ...

Blackboard

Technical Support I

$65K - $81K/yr

Description Technical Support I Remote - United States About the Role This role focuses on the ... Understanding of Internet application technologies including HTML, CSS, XML, JavaScript, Internet ...

GoNetspeed

Technical Support Technician

New York, NY · On-site

$21/hr

We believe that providing the fastest and most reliable Internet to the communities we serve means ... The Technical Support Technician position will be a key position within GoNetspeed's Network ...

GoNetspeed

Technical Support Technician

Phelps, NY

$21/hr

We believe that providing the fastest and most reliable Internet to the communities we serve means ... The Technical Support Technician position will be a key position within GoNetspeed's Network ...

SupportFinity™

Technical Support Engineer

Portland, OR · On-site

CRCL) is one of the world's leading internet financial platform companies, building the foundation ... What You'll Be Responsible For Circle is looking for a Technical Support Engineer who will provide ...

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Internet Technical Support information

See salary details

$14

$26

$44

How much do internet technical support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for internet technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is an internet technical support specialist?

Internet Technical Support specialists are professionals who assist customers with issues related to their internet service, such as connectivity problems, setting up modems and routers, troubleshooting slow speeds, and resolving network errors. They provide support over the phone, chat, or email, and may also guide users through software installations or configuration steps. Their goal is to ensure customers have a reliable and efficient internet experience by diagnosing and resolving technical problems.

What are the key skills and qualifications needed to thrive as an internet technical support specialist?

To thrive as an Internet Technical Support Specialist, you need a solid understanding of networking basics, troubleshooting skills, and typically a relevant certification such as CompTIA A+ or Network+. Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effectively resolving customer issues. Strong communication, patience, and problem-solving abilities help foster positive customer interactions and efficient issue resolution. These skills ensure timely and accurate technical support, leading to higher customer satisfaction and smooth internet service operations.

What are some common challenges faced by internet technical support specialists and how can they be addressed?

Internet Technical Support specialists often encounter issues such as troubleshooting connectivity problems, handling frustrated customers, and keeping up with rapidly evolving technology. To address these challenges, it's important to have strong communication skills, patience, and a commitment to ongoing learning. Collaborating with team members and utilizing internal knowledge bases can also help resolve complex technical issues more efficiently. Most companies offer regular training and resources to help support staff stay updated on the latest products and troubleshooting techniques.

What is the difference between Internet Technical Support vs Customer Support Specialist?

AspectInternet Technical SupportCustomer Support Specialist
Required CredentialsTechnical certifications, IT knowledgeCommunication skills, customer service experience
Work EnvironmentHelp desks, remote troubleshooting, technical environmentsCall centers, retail, online chat platforms
Employer & Industry UsageISPs, tech companies, software providersRetail, service industries, e-commerce
Common Search & ComparisonTechnical troubleshooting, network issuesCustomer inquiries, service satisfaction

Internet Technical Support focuses on diagnosing and resolving technical issues related to internet services and network problems, often requiring technical certifications. Customer Support Specialists handle general customer inquiries, product information, and service issues, emphasizing communication skills. While both roles involve assisting customers, Internet Technical Support is more technical and IT-oriented, whereas Customer Support is broader and customer service-focused.

What states have the most Internet Technical Support jobs?

States with the most job openings for Internet Technical Support jobs include:

What are popular job titles related to Internet Technical Support jobs?

For Internet Technical Support jobs, the most frequently searched job titles are:

Internet Technical Support jobs near you

Technical Support

Burlington, VT • On-site

Twinstate Technologies
IT Services • 11 - 50 employees
Learn more about Twinstate Technologiesexternal

$34K - $80K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

If you would like to join a future-forward B2B company specializing in cybersecurity, proactively managed IT services, and hosted and on-premise voice solutions, with security being top of mind, please read on. If you like innovation, teamwork and client focused dedication to excellence, let us know by applying.

POSITION OVERVIEW:

TECHNICAL Support

Are you looking to accelerate your career? We are recruiting for several technical positions to join our amazing team. In any of these roles, you will assist Clients to keep their technology working and streamlined. Our goal is to create Exceptional Clients Experiences at every interaction we have with Clients.  

Aptitude is one important trait we are looking for. Are you a quick learner, able to repair things that involve technology? Do you enjoy being a team player and helping others? We are interested in the right candidate with a natural talent or an ability an individual has acquired through life experience, study, training, or your capacity to acquire new skills.

We have entry-level and experienced positions available. Current positions may include Cabling Technicians, Help Desk, Networking Specialist, VolP Specialist, System Administrators and other positions. Whether you are entry level or experienced, we provide training both individual and on the job. Compensation is commensurate with experience, and while prior experience isn't required, previous roles with tech support or related hands experience (even if your hobby) is a plus.  The ideal candidates must be highly reliable, have excellent communication skills, and be willing to be a continuous learner.

This position will require reliable internet and a driver's license as you will be assigned a Company vehicle as necessary.

CANDIDATE QUALIFICATIONS:

WONDER IF YOU ARE A GOOD FIT?

Twinstate Technologies provides all new employees with training. Individuals who fit our Core Values and meet the position requirements, are driven to succeed and naturally curious, are encouraged to apply.

Our Core Values are the deeply ingrained principles that guide all our company's actions. 

  • Accountable -Own it
  • Grit - Never give up
  • Resourceful-Gets things done
  • Team Driven-Cares about our clients and our team
  • Security First-Innovative

EEO Statement:

Twinstate Technologies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Twinstate Technologies complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Twinstate Technologies expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Twinstate Technologies' employees to perform their job duties may result in discipline up to and including discharge.